Automated voice retrieval.GAIN REAL-TIME VOICE ACCESS TO DATABASES, ranging from a few thousand records to well over a million records. PhoneticOperator 4.0 is a voice-driven auto-attendant, call-routing and information-retrieval solution, providing enhanced digital telephony Digital telephony is a technology used in the provision of digital telephone services and systems. Since the 1960s it has almost entirely replaced the old telephone system that used analog telephony. integration to the PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). and large corporate switches. PhoneticOperator can be managed by the corporate network management station via SNMP (Simple Network Management Protocol) A widely used network monitoring and control protocol. Data are passed from SNMP agents, which are hardware and/or software processes reporting activity in each network device (hub, router, bridge, etc. , allowing for complete network and system software status. The software monitors for busy signaling, allows for dynamic port allocation and utilizes ANI/DNIS information for increased application intelligence. Dynamic, real-time changes to the corporate LDAP (Lightweight Directory Access Protocol) A protocol used to access a directory listing. LDAP support is implemented in Web browsers and e-mail programs, which can query an LDAP-compliant directory. database can be made in response to organizational changes and growth. A modular design allows language packs to be easily installed on top of existing PhoneticOperator solutions to support additional European languages.--Phonetic Systemswww.phoneticsystems.com Circle 322 for more information |
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