Autobytel.com inc. Adds Leading-Edge Interactive Education Program to Its Dealer Communications System.IRVINE, Calif.--(AutomotiveWire)--Feb. 7, 1999-- New Features, Such as Streaming Video A one-way video transmission over a data network. It is widely used on the Web as well as company networks to play video clips and video broadcasts. Computers in home networks stream video to digital media hubs connected to a home theater. and Text-to-Speech, Accelerate Implementation of Autobytel.com's Unique Car-Selling Model Autobytel.com inc., the premier Internet car-buying service, Sunday announced the implementation of an interactive online education program. Developed in a close working relationship with Intel Corp., this application is designed to further empower its Accredited accredited recognition by an appropriate authority that the performance of a particular institution has satisfied a prestated set of criteria. accredited herds cattle herds which have achieved a low level of reactors to, e.g. Dealer Network. Autobytel.com's Dealer Real Time(r)U.S.Pat.Pend (DRT DRT Dead right there Medtalk A macabre adjective referring to a Pt who has been clinical kaputt long enough to minimize the likelihood of resuscitation ) Interactive Education Program delivers rich, interactive training tools to Autobytel.com Accredited Dealers. Incorporating Flash movies, streaming video and text-to-speech technology, the program will not only improve interaction between Autobytel.com and its dealers, but will further increase Autobytel.com Accredited Dealers' ability to provide consumers with the best possible car-buying experience. "Autobytel.com's success ultimately lies with the ability of its Accredited Dealer Network to exceed consumer expectations. Our DRT system, an industry first, has been tremendously successful at enabling our dealers to service consumers with the highest levels of efficiency and professionalism," said Mark W. Lorimer Lor´i`mer n. 1. A maker of bits, spurs, and metal mounting for bridles and saddles; hence, a saddler. , president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Autobytel.com. "With the development and deployment of the DRT Interactive Education Program on Intel's Pentium platform, Autobytel.com delivers a streamlined training process to our dealers, which we believe will result in even higher customer satisfaction." "Intel is working closely with a number of companies to develop e-commerce solutions that take advantage of the Internet," said Jon M. VanWinkle, channel development manager of Intel Corp. "Autobytel.com's unique and innovative training applications will use high-performance computing High-speed computing, which typically refers to supercomputers used in scientific research. and the 24-hour availability of the Internet to modify the mindset mind·set or mind-set n. 1. A fixed mental attitude or disposition that predetermines a person's responses to and interpretations of situations. 2. An inclination or a habit. of an entire industry. The DRT Interactive Education Program will become a cornerstone of Autobytel.com's overall training solution and represents a new way of doing business in the automotive industry The automotive industry is the industry involved in the design, development, manufacture, marketing, and sale of motor vehicles. In 2006, more than 69 million motor vehicles, including cars and commercial vehicles were produced worldwide. ." DRT Interactive Education Program Autobytel.com's DRT Interactive Education Program uses Intel's high-end Pentium(r) II processor-based servers and PCs to deliver on-demand training 24 hours a day to Autobytel.com's network of 2,700 Accredited Dealers via DRT, the proprietary extranet dealerships use to manage their Autobytel.com business. With the DRT Interactive Education Program, dealers will be able to easily master tasks such as navigating and optimizing the DRT contact management system and uploading digital pictures to the Certified Pre-Owned A Certified Pre-Owned or CPO, car is a type of used car. Most often late-model, they differ from run of the mill used cars by having been refurbished, and certified by the original dealer as being as good as new. CyberStore, as well as learning how to communicate most effectively with Autobytel.com consumers. In creating this e-business-to-business solution, Autobytel.com's goal was to develop an interactive user interface that computer novices could easily learn, while including functionality that also appealed to the sophisticated user. For example, in order to create a context-sensitive help Context-sensitive help is a kind of online help that is obtained from a specific point in the state of the software, providing help for the situation that is associated with that state. program, Autobytel.com chose to use Macromedia's Flash technology to develop interactive tutorials and movies. With Flash's ability to deliver high-impact multimedia to a broad audience without special equipment, Autobytel.com was able to incorporate DRT screen shots that take users through each process step by step. In addition, an optional text-to-speech function lets users hear an audio tutorial An instructional book or program that takes the user through a prescribed sequence of steps in order to learn a product. Contrast with documentation, which, although instructional, tends to group features and functions by category. See tutorials in this publication. that is synchronized syn·chro·nize v. syn·chro·nized, syn·chro·niz·ing, syn·chro·niz·es v.intr. 1. To occur at the same time; be simultaneous. 2. To operate in unison. v.tr. 1. with the video imagery. The program's streaming video function will communicate Autobytel.com's news and business practices, including dealer interviews, television news stories and dealer meetings. Paging Notification Increases Dealer Response Time Another enhancement to the Autobytel.com DRT system is the recently implemented paging notification program, available to all dealers. Since the introduction of DRT, with its real-time delivery of customer purchase requests, Autobytel.com Accredited Dealers have significantly benefited from being able to respond to customer inquiries immediately. Paging notification gives them yet another edge in customer response time. "Customer surveys indicate that the faster a dealer responds to a consumer, the more likely they are to sell that person a car," stated Anne Benvenuto, senior vice president, Marketing. "Paging notification ensures dealers can react as quickly as possible." Autobytel.com's Commitment to Dealer Support Services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services Autobytel.com has been at the forefront of dealer training, education and support since its inception. The company was the first to introduce dedicated dealer support services and training programs. These currently include mandatory training sessions for all new Autobytel.com Accredited Dealers that take place in multiple locations every month. Autobytel.com is also the only online car-selling program with regional and district managers in the field to act as liaisons between Autobytel.com and dealerships. Autobytel.com's proprietary DRT system includes:
-- The ability to receive and respond to consumers' purchase
requests in "real-time"
-- A contact management system to track customer communication
-- E-mail functionality
-- Management of pre-owned vehicles posted in the Autobytel.com
Certified Pre-Owned CyberStore
-- An Aftermarket menu for managing aftermarket products available
to online shoppers
-- An extensive reporting system for effectively analyzing and
tracking Autobytel.com business
-- A paging notification system
-- A full-scale online interactive education program co-developed
with Intel Corp.
About Autobytel.com Irvine-based Autobytel.com (www.autobytel.com) is a nationally branded Internet-based purchasing program for new and certified pre-owned vehicles and related consumer services Consumer Services refers to the formulation, deformulation, technical consulting and testing of most consumer products, such as food, herbs, beverages, vitamins, pharmaceuticals, cosmetics, hair products, household cleaners, [paints, plastics, metals, waxes, coatings, minerals, , including automotive financing, leasing and insurance. Autobytel.com has assisted more than 2.5 million car buyers since its inception in 1995. Autobytel.com's North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. Accredited Dealer Network includes more than 2,700 dealerships, representing every major automotive manufacturer. Autobytel.com is a registered service mark of Autobytel.com inc. |
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