Printer Friendly
The Free Library
19,604,532 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

Autobytel Becomes First Third-Party Buying Service to Automate Long-Term Follow Up for Dealers.


Value-Added "Email Manager" Program Sends Personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
, Dealer-Branded Emails to Customers Over 90 Days

LAS VEGAS Las Vegas (läs vā`gəs), city (1990 pop. 258,295), seat of Clark co., S Nev.; inc. 1911. It is the largest city in Nevada and the center of one of the fastest-growing urban areas in the United States.  -- Autobytel Inc. (Nasdaq:ABTL ABTL Association Belge des Technologues de Laboratoire ) today announced at the 2007 National Automobile Dealers Association Conference the launch of its Email Manager program designed to completely automate To turn a set of manual steps into an operation that goes by itself. See automation.  long-term Long-term

Three or more years. In the context of accounting, more than 1 year.


long-term

1. Of or relating to a gain or loss in the value of a security that has been held over a specific length of time. Compare short-term.
 dealership follow up for customer leads generated through Autobytel's online web buying services. Moving forward, whenever an Autobytel customer submits an online request to purchase a vehicle at a member dealership, Autobytel will automatically follow up with a series of up to five fully customized, dealership-exclusive branded emails broadcast periodically over a 90-day period. Email Manager is a value-added program exclusive to Autobytel program dealers.

"All dealers have to do is sign up, and we take care of the rest, including the unsubscribe To cancel a service. It is often possible to unsubscribe to an e-mail service by typing the word "unsubscribe" into a reply message. Contrast with subscribe. See opt-out.  process," said Mark Garms, senior vice president, Dealer Operations and Strategy, Autobytel Inc. "So, with literally no additional costs or work, our dealers will benefit from a state-of-the-art email follow up program that lets their customers know that they're ready to serve them."

The program, which is just completing its beta testing (programming) beta testing - Testing a pre-release (potentially unreliable) version of a piece of software by making it available to selected users. This term derives from early 1960s terminology for product cycle checkpoints, first used at IBM but later standard throughout the  phase, should come as a welcome service for dealers, who in general have focused on 'now' customers at the expense of longer-term prospects, essentially cutting off a huge segment of their potential customers. The average follow up period for Autobytel member dealers, for example, is only around 10 days - yet two-thirds of online car buyers purchase a vehicle more than 30 days after submitting an online purchase request.

Each personalized email will feature two beauty shots of the selected vehicle, and cover an area of interest to car buyers (model-specific information, leasing vs. buying, etc.). The emails will provide numerous calls to actions and channels into the dealership. To help dealers identify which customers are most likely to buy, the program will provide real-time reporting on recipient activity - giving dealers valuable data for a targeted, effective response.

"For years dealers have been asking third-party buying services to help them brand their dealerships for the customers we generate on our sites," said Garms. "We're pleased to take the lead on that front with a completely automated au·to·mate  
v. au·to·mat·ed, au·to·mat·ing, au·to·mates

v.tr.
1. To convert to automatic operation: automate a factory.

2.
 email campaign that keeps the dealership brand in front of the customer for 90 days, so dealers can focus on what they do best - selling and closing. We're excited to put it into action and see how it pays off in terms of closing ratios and sales."

In general, dealers who conduct a regular email follow up program for 90 days typically see close rates 30 to 50 percent higher than average.

K.I.T., Part II

Email Manager is the second phase of Autobytel's "Keep in Touch" initiative, a series of value-added services A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions.  that support a more effective customer follow up and, in turn, improved closing ratios and sales. The initial phase of the initiative, Rapid Response, automatically places phone calls to Autobytel dealers, immediately notifying no·ti·fy  
tr.v. no·ti·fied, no·ti·fy·ing, no·ti·fies
1. To give notice to; inform: notified the citizens of the curfew by posting signs.

2.
 them - generally within seconds - each time an Autobytel site customer requests a price quote from their dealership.

Visit "Autobytel Platinum Hour" to Learn More

Contact Rose Maciejewski at 310-717-3005 or maciejewskir@ruderfinn.com for a special invitation to "Autobytel Platinum Hour," a daily offering of food, drinks and events at the nearby Misora Rooftop Terrace Bar of the Platinum Hotel and Spa. Complimentary limo service is available to and from NADA courtesy of Autobytel.

About Autobytel Inc.

Autobytel Inc. (Nasdaq:ABTL) is one of the largest online automotive marketplaces, empowering consumers to make smart vehicle choices using objective automotive data and insightful interactive editorial content. The result is a convenient car-buying process backed by a nationwide network of dealers who are committed to providing a positive consumer experience. Every day consumers choose Autobytel-owned and operated websites--Autobytel.com, Autoweb.com, CarSmart.com, Car.com, and CarTV.com - to facilitate their car-shopping decisions. Autobytel's ability to attract millions of highly qualified, in-market car buyers and connect them with retailers has made it a leader in facilitating the entire customer car-buying lifecycle.

The Company's innovative marketing, advertising and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  products, including its Web Control[R] customer management system, Retention Performance Marketing (RPM (1) (Revolutions Per Minute) With electric and electronics devices, RPM measures the rotational speed of the motor's spindle. Floppy disks rotate at 300 RPM, while hard disks rotate from 3,000 to 15,000 RPM. [R]) service reminder program, and Special Finance Leads, are designed to enable dealers to offer a premium consumer experience. Since pioneering pro-consumer online automotive content and purchasing in 1995, Autobytel has helped more than twenty-seven million car buyers, generating billions of dollars in car sales for dealers.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

 Reader Opinion

Title:

Comment:



 

Article Details
Printer friendly Cite/link Email Feedback
Publication:Business Wire
Date:Feb 3, 2007
Words:724
Previous Article:Carfax Brings Vehicle History Information to Life.
Next Article:Autobytel's MyRide.com to Feature Millions of Used Vehicle Listings, Per-Call Pricing for Dealers.
Topics:



Related Articles
Wheel Dealer.
Autobytel Inc. Announced as Finalist for Innovative Product Award.
Autobytel Inc. Files Form 10-Q Quarterly Report with the SEC and Reports Third Quarter 2006 Results.
Autobytel's New Rapid Response Program Kicks Off Series of Services To Help Dealers "Keep in Touch" With Online Customers.
Autobytel and Potamkin Automotive, a Top 20 MegaDealer Group, Sign National Marketing Agreement.
Autobytel Introduces the Next Generation of Automotive Internet with Upcoming Launch of MyRide.com.
Dealers Rate Autobytel Web Control(R) System #1 Customer Management Tool in Auto Dealer Monthly's Third Annual Dealer's Choice Awards.
Autobytel Inc. Announces Inducement Options Grants to Certain Employees.
Autobytel Inc. Announces First Quarter 2007 Financial Results.

Terms of use | Copyright © 2012 Farlex, Inc. | Feedback | For webmasters | Submit articles