Autobytel's Q3 Consumer Choice Report Reveals Big Surprises as New Vehicle Category Entrants Shake up Online Market Share.

Feature Editors/Automotive Writers

IRVINE, Calif.--(BUSINESS WIRE)--Oct. 16, 2003

Imports/Domestics Conquest Each Other's Market Strongholds;

Trucks Look to Outpace Passenger Cars Online for First Time

Autobytel Inc. (Nasdaq:ABTL), the Internet's largest independent new car buying service, today announced the cars and trucks that were requested most(a) by its millions of online shoppers during the third sales quarter. The Autobytel Consumer Choice(TM) report, covering July through September, tells the story of an online market in flux -- with a re-drawing of the battle lines between Asian and domestic auto manufacturers, significant gains by up-and-coming models over traditional category stalwarts, and a flood of popular new models energizing the market. The report also signals that Net buyers may join their offline counterparts by requesting more trucks/SUVs than passenger cars in 2003 -- which would mark the first time trucks equaled or outpaced cars online since Autobytel's launch in 1995.

"With unexpected new players and a historic deluge of new models challenging the traditional category leaders, recent speculation that the automakers will pull back on incentives seems unlikely," said Autobytel Inc. President and CEO Jeffrey Schwartz. "With so much competition in so many categories, we feel the car-buying market will continue to prove extremely consumer-friendly in the fourth quarter and beyond."

Vehicle Category Overviews:

Passenger Vehicles -- Domestics, Mazda6 Gain on Perennial Online Leaders

While vehicle Purchase Requests(b) for the usual category leaders (Honda Accord, Toyota Camry, Nissan Altima and BMW 3-series) were essentially flat or even down this quarter, domestics gained significant traction.

-- The top domestic passenger vehicles posted a 21% gain over Q2,

while the top imports dropped 6%.

-- Several alternative passenger vehicle choices caught the eyes

of less brand-loyal, more feature-driven online shoppers --

with the Mazda6 up 37% vs. Q2, and the Saturn Ion posting a

10% gain during the quarter. The success of the Ion and Mazda6

may be attributed to the unique processes associated with Net

shoppers, who tend to research in a comparative environment

and generally place more vehicles in their consideration set.

Minivans -- Imports Breathe New Life Into Once-Sleepy Category

The minivan category -- pioneered by Chrysler and until recently a strongly domestic category -- has been reinvigorated by sporty Japanese vans. Purchase Request activity for the top minivans rose 12% during the quarter.

-- The Dodge Caravan was the only domestic to crack Autobytel's

top-5 most requested minivan list, which was filled out by the

Honda Odyssey, the Toyota Sienna (the 2003 and the 2004), and

the Mazda MPV.

-- The Mazda MPV made a particularly big splash with online

buyers this quarter, posting a 61% gain. The Nissan Quest,

meanwhile, made a strong debut, ranking among the top-10 most

requested minivans in its first quarter on the market.

-- While the Honda Odyssey once again ranked among Autobytel's

overall Top-10 most requested vehicles list, it dropped 4% in

Q3 from Q2. This represented an opportunity for the 2003/2004

Sienna to gain ground.

SUVs -- Is Bigger Still Better?

Purchase Request activity in the SUV category was essentially flat for the quarter. Although the usual domestic leaders -- the Chevy Tahoe and Trailblazer and the Ford Explorer -- continued to lead comfortably, Q3 saw the stirrings of what many predict will be stepped-up competition from Asian SUVs.

-- SUV Imports enjoyed a 28% increase during the quarter -- while

domestics dropped 7%. Autobytel's Net shoppers showed renewed

interest in the Toyota Highlander and the Honda CR-V, which

was actually the only model among the top-10 most requested

SUVs to post a quarter-over-quarter gain in Purchase Requests.

-- The largest domestic SUVs, on the other hand, were the primary

drivers behind the drop-off in domestic Purchase Request share

during the quarter -- with requests for the GMC Yukon down 15%

and requests for the Ford Expedition down 8%. The Cadillac

Escalade, meanwhile, dropped 19% in the luxury category. The

Hummer proved a major exception to the rule, however --

enjoying nearly a 200% gain (albeit with a relatively low

volume compared to the category's leaders).

Trucks -- The War Heats Up

The truck category continued to explode online, driven by the Chevy Silverado and Ford F-150.

Dominating the field were the F-150, Silverado and Dodge Ram -- which enjoyed a 56% share of the total Purchase Request activity generated by the top-10 trucks.

-- The 2003 F-150 was the biggest mover, posting an 11% gain

during the quarter and a 63% increase versus Q3 2002. (And

this doesn't include strong initial numbers for the

just-introduced 2004 F-150).

-- With the Nissan Titan, the large-size Toyota Tundra, and the

2004 F-150 crowding this already strong field, Autobytel

analysts project that 2003 will be the first year in company

history that online customers submit more Purchase Requests

for trucks/SUVs than passenger cars.

Fuel Economy -- Online Shoppers Discount Fuel-Efficiency at the Point of Purchase

Online shoppers continued their 2003 trend of abandoning vehicles with low-emissions/high-mileage systems -- despite continuing high gas prices.

-- During the quarter the Honda Civic Hybrid fell 32%, the VW

Jetta sedan (diesel) dropped 33%, and the 2003 Toyota Prius

was off 16% (although this may be pegged to the pending

introduction of the highly anticipated 2004 Prius).

2003 Autobytel Consumer Choice Awards(SM)

In addition to shedding light on online consumer trends as they unfold, Autobytel's Q3 tally also tracks the frontrunners in the race for the 2003 Autobytel Consumer Choice Awards(SM), which will be determined at the end of the sales year based on the millions of vehicle Purchase Requests submitted throughout the year by online car buyers. Some of the leaders at the three-quarter mark include: the Honda Accord, Nissan Altima, Chevy Silverado, Ford F-150, and Toyota Camry. The race is on -- with the new 2004 F-150 currently enjoying big gains on the heels of a recent redesign ... Stay tuned for final 2003 results in January!

(a) By requesting a car on an Autobytel car-buying site, consumers indicate a serious intent to buy, and are contacted by a local accredited dealer.

(b) Online car buyers submit vehicle Purchase Requests through Autobytel to local dealers once they intend to buy a specific vehicle. The 2003 Autobytel Consumer Choice Awards will be based on the volume of vehicle Purchase Requests submitted (with an intent to buy) by online shoppers through Autobytel's network throughout the sales year.

About Autobytel Inc.

Autobytel Inc. (Nasdaq:ABTL), a leading Internet automotive marketing services company, helps retailers sell cars and manufacturers build brands through marketing, advertising and CRM (customer relationship management) tools and programs. The company owns and operates the automotive websites Autobytel.com, Autoweb.com, Carsmart.com and AutoSite.com, as well as AIC (Automotive Information Center), a leading provider of automotive marketing data and technology. Autobytel is the industry leader in dealership lead management and CRM solutions and owns and operates AVV, Inc., a leading provider of dealership CRM and data extraction services. As the Internet's largest new-car buying service, Autobytel generates over a billion dollars a month in car sales for dealers through its services. Autobytel Inc. is also among the largest syndicated car-buying content networks, reaching millions of unique visitors as they are making their vehicle buying decisions.