Authoria is the Choice of Leading HR Outsourcers.

Business and High Tech Editors

WALTHAM, Mass.--(BUSINESS WIRE)--Feb. 22, 2000

Authoria, Inc., the leading provider of intelligent, Web-ready knowledgebase applications that enable employers and outsourcers to communicate to employees via the Internet and call centers, today announced that several leading outsourcers have selected its eWorkforce communication solution, Authoria Outsourcer(TM), to extend their services.

New Authoria Outsourcer customers include ProBusiness Services, (NASDAQ: PRBZ), a leading provider of outsourced administrative services, HRMS software and Web-based solutions for large employers; EmployeeService.com, a provider of one-stop Web-based human resource management, benefits administration and payroll processing services; Exult, the human resources business process outsourcing firm and TriNet, a leading provider of Web-enabled total solutions for outsourced payroll, benefits and HR support.

"With Authoria Outsourcer, employers can focus on their core businesses and let outsourcers deliver value to their employees from day one," said Naomi Lee Bloom, principal of Bloom & Wallace. "The advantages of using Authoria in these relationships are unique - in addition to improved customer service and timeliness with reduced administrative costs, Authoria Outsourcer addresses the provisions of service level agreements by continually expanding its value as customer content requirements grow."

Jerry Blalock, Senior Vice President and Group General Manager, ProBusiness Services said, "Authoria is an important component in our strategy of delivering true end-to-end processing for large employers. With their expertise in knowledge-base systems, and ours in world-class execution of outsourced services, we add significant value to our clients by improving service levels to their employees."

"By integrating Authoria into our service offering, we're allowing our fast growing technology clients an enterprise level self-service platform that emerging to middle-market companies would not likely have an opportunity to access on their own," said Martin Babinec, president and CEO of TriNet.

Authoria Outsourcer provides real-time and on-demand answers to clients' human resources and benefits questions. It delivers dynamic and personalized answers to questions on common life events based on employee attributes such as benefits elections and hire date. Deployed across the Internet for employee self-service (ESS) or within call centers, Authoria's solutions were the first Web-based knowledgebase applications in the market and are used to answer the questions of over 5 million lives.

"We're pleased to include these leading outsourcers among our clients" said Tod Loofbourrow, president and CEO of Authoria, Inc. "Authoria Outsourcer provides outsourcers with an eWorkforce communication solution that delivers a higher quality of service to their clients. With Authoria Outsourcer, we further extend the reach of Authoria in serving the communication needs of the workforce while outsourcers' clients receive on-demand, accurate and personalized answers to their HR and benefits questions."

About Authoria, Inc.

Authoria, Inc. delivers the kind of personalized, high-touch support that employees need: when they need it and where they need it. Over 5 million people are served by Authoria's products through leading outsourcers such as Buck Consultants, Inc. and at Global 2000 industry leaders such as AlliedSignal, Ford Motor Company, Sears, Roebuck and Co., and Travelers Insurance.

Headquartered in Waltham, Mass., Authoria has been ranked by Inc. Magazine and Deloitte and Touche as one of America's fastest-growing private companies. For more information, visit the Company's Web site at www.authoria.com or call [phone].

Note to editors: Authoria, Authoria HR, and Authoria Outsourcer are trademarks of Authoria Inc. All product names and references contained herein remain the trademarks or registered trademarks of their respective companies.