Authoria, Inc. Continues To Dominate Web-Based Communication Market; Millions of Lives Served by Authoria HR Product Suite.

Business/Technology Editors

WALTHAM, Mass.--(BUSINESS WIRE)--Jan. 16, 2002

Authoria, Inc., the trusted world leader in personalized, Web-based communication made great strides in the past year, adding over forty global 2000 companies to their customer list, winning a number of prestigious industry awards and expanding operations globally. The year culminated with Authoria being recognized as the dominant vendor of HR knowledgebase solutions (Cedar 2001 Human Resources Self Service/Portal Survey). The Cedar 2001 Human Resources Self Service/Portal Survey is Cedar's fourth annual survey on HR service delivery solutions. The conclusion: HR knowledgebase solutions are cost effective, provide the means to improve employee communication, improve HR service delivery and are increasingly being used to drive personalization of information.

"2001 has been a banner year for Authoria -- we've signed numerous marquee customers, opened a European headquarters, successfully introduced new solutions and forged strategic relationships that expand our penetration of the Global 2000," said Tod Loofbourrow, CEO and president of Authoria. "In 2002, we look forward to increasing our number of new customer wins, expanding relationships with present customers, broadening our solutions suite, increasing our European operations and announcing some significant strategic partnerships and deals that will greatly expand our global market presence."

New Customer Wins/Partnerships

Adding to an already impressive list of Global 2000 customers, such as Pitney Bowes, Inc., Compaq, McDonalds, T. Rowe Price, Weyerhaeuser and Wells Fargo, Authoria recently announced new customers KeyBank National Association, CUNA Mutual Group, Boston Scientific Corporation, PacificSource Health Plans, GMACC Commercial Mortgage, Alliant Technology Systems and many more.

Earlier this year, Authoria took steps to improve customer implementation time through a significant integration agreement with PeopleSoft. The pre-integration allows Authoria HR and PeopleSoft 8 to share information by placing strategic links within the PeopleSoft eBenefits application. Authoria also announced its support for Siebel Employee Relationship Management 7 (Siebel ERM 7), a revolutionary suite of applications that increases employee productivity, workforce training and skills and streamlines the delivery of strategic information and performance management. Finally, Authoria rounded out the year with the honor of being selected as the leading HR knowledgebase vendor for PwC's Consulting B2E initiative. By integrating Authoria HR into PwC Consulting's B2E initiative, Authoria is able to expand on already successful relationships and will further increase its broad penetration into the Global 2000.

New Products/Global Expansion

Authoria`s broad penetration into the Global 2000 was further enhanced by two significant events. These include significant new product launches and international expansion. In February, Authoria announced Authoria AnswerWise(TM) - a revolutionary Web-based application that enables healthcare insurance providers to communicate personalized plan and coverage information to their members. In September, Authoria introduced Authoria eSPD(TM) - the industry's first solution that allows companies to create, maintain and distribute online and printable Summary Plan Descriptions (SPDs) that satisfy ERISA requirements. Authoria also moved into the international market with the release of Authoria HR UK Benefits and Authoria HR UK Policies, further rounding out Authoria's innovative suite of applications dedicated to streamlining the corporate HR function. Authoria also opened a European headquarters office in Cambridge, England to serve the company's growing Global 2000 customer base.

Awards

This year, Authoria products were recognized for their innovation, originality and usability by several leading business and HR publications. For example, Authoria eSPD was selected as one of Human Resource Executive's Top Ten Products of the Year, Forbes profiled Authoria in its "Best of the Web" issue and Authoria was recognized in The Deloitte & Touche 2001 New England Fast 50 and National Fast 500. Authoria made the Crossroads 2001 A-List, and was ranked No. 246 by Inc. Magazine as one of America's fastest-growing private companies.

About Authoria

Authoria is the trusted world leader in personalized, Web-based communication. Authoria's software allows employers and healthcare insurance providers to communicate vital information to their employees and customers via the Internet, intranet or call center - anywhere, anytime. Millions of people rely on Authoria's products through leading outsourcers such as Buck Consultants, Inc. and Exult and Global 2000 industry leaders such as McDonald's Corporation, T. Rowe Price, Weyerhaeuser, and Wells Fargo. With a unique blend of Internet technology and an unparalleled knowledgebase, Authoria HR(TM), Authoria eSPD(TM), and Authoria AnswerWise(TM), provide employers and healthcare insurance providers with applications to deliver intelligent, personalized, Web-based answers to thousands of benefit and HR policy questions. Authoria's products instantly and dynamically generate answers to employee and member questions based on their individual needs.

Incorporated in 1997, Authoria has been ranked twice by Inc. Magazine as one of America's fastest-growing private companies and has been recognized by Deloitte & Touche in the New England Fast 50 three times and National Fast 500 twice. For more information, visit the Company's Web site at www.authoria.com.

Note to editors: Authoria, Authoria eSPD, Authoria HR, Authoria AnswerWise, Authoria Outsourcer, Authoria HR UK Policies, and Authoria HR UK Benefits are trademarks or registered trademarks of Authoria, Inc. in the United States and other countries. All other product names and references contained herein remain the service marks, trademarks or registered trademarks of their respective owners.