Authoria, Inc., the Global Leader in Knowledge Applications, Concludes Fourth Annual Users Conference.

Business/Technology Editors

WALTHAM, Mass.--(BUSINESS WIRE)--May 7, 2002

"Knowledge at Your Fingertips" Theme Delivers Results and Provides

Ideal Forum for Customers and Partners

Authoria, Inc., the trusted world leader in personalized, Web-based communication, today announced the successful completion of the companies' fourth annual users conference, held April 28th through May 1st at the Disney Boardwalk Resort, Lake Buena Vista, Florida. The event capped off a very successful year for Authoria as Global 2000 companies continued to invest in solutions that maximized business to employee (B2E) communications and eliminated the costs associated with traditionally manual HR functions such as writing and distributing summary plan descriptions and answering routine HR benefits and policy questions.

The 2002 event, which combined concurrent breakout sessions from Authoria experts, partners, and customers, a partner and customer exhibition and special training classes was structured around the theme "Knowledge at Your Fingertips". The featured keynote presentation "HR Transformation: A View From the Front Line," made by Jim Fish, senior vice president, global human resources for Goodyear (retired), provided attendees with a unique view into the benefits and challenges of revamping a global HR operation. The event, which again attracted hundreds of senior HR and benefits executives, directors and managers, provided Authoria customers and partners with an open forum to discuss challenges facing the HR industry as well as technologies and techniques for the latest Authoria HR solutions.

"The 2002 Authoria Users Conference was a tremendous success," said Tod Loofbourrow, president and CEO of Authoria. "This annual event is always a fantastic opportunity for us to hear first hand about the challenges and successes of our customers. As a result, it also serves as a catalyst for developing new and exciting Authoria HR product enhancements." Tod continued, "Authoria's customers and partners are passionate, dynamic and committed to partnering with Authoria to build great products. In a tough travel environment, we saw our user conference grow substantially - 40% more customers and 50% more partners attended our conference this year. We are pleased with the critical mass that our customers have achieved in making Authoria the industry standard."

Premier sponsors of this year's event included PeopleSoft, PricewaterhouseCoopers, Siebel and Towers Perrin. During the event, executives from each company co-presented with Authoria executives and their customers along four session tracks; Technical, Application & Content, Strategy & Operations and Case Study.

As always, Authoria customers presenting at the 2002 Conference represented a diverse collection of industries that have used HR solutions from Authoria and their partners to deliver personalized benefit and HR policy information to their employees. These presentations described the way these companies have reduced the cost of communicating benefit and HR policy information, while improving HR service to employees and managers and providing world-class employee self-service solutions. Thirty interactive sessions over the three-day event included presentations from American Family Insurance, Boston Scientific, Cuna Mutual Group, HealthPartners, McDonald's, Pitney Bowes and others.

Next years' Authoria User Conference will be at the Hyatt Regency Scottsdale at Gainey Ranch Scottsdale, Arizona May 18 - 21, 2003.

About Authoria

Authoria is the trusted world leader in personalized, Web-based communication. Authoria's knowledge applications enable organizations to manage and communicate complex information. Authoria's software allows employers and outsourcers to communicate vital information to their employees and customers via the Internet, intranet or call center - anywhere, anytime. Millions of people rely on Authoria's products through leading outsourcers such as Towers Perrin Administrative Solutions (TPAS) and Exult and Global 2000 industry leaders such as McDonald's Corporation, Weyerhaeuser, and Wells Fargo. With a unique blend of Internet technology and an unparalleled knowledgebase, Authoria HR(TM) and Authoria eSPD(TM) provide employers and outsourcers with applications to deliver intelligent, personalized, Web-based answers to thousands of benefit and HR policy questions. Authoria's products instantly and dynamically generate answers to employee questions based on their individual needs.