Austrian Civil Aviation Administration Awards Air Traffic Control Contract to NICE.

Business Editors and Technology/Aerospace Writers

RA'ANANA, Israel--(BUSINESS WIRE)--May 6, 2002

NICE Systems (Nasdaq:NICE), a worldwide leader of multimedia digital recording solutions, applications and related professional services for business interaction management, announced today that the Austrian Civil Aviation Administration (AustroControl) has selected the NiceLog(R) digital voice recording system for the Linz and Graz airports.

NICE was selected after a formal review of several international companies and was chosen due to the NiceLog's proven performance and reliability at other AustroControl sites.

"NiceLog has been recording air traffic control communications for the Vienna Area Control Center (ACC) and the Vienna international airport Control Tower since 1997," commented Mr. Gerhard Verner, AustroControl project manager. "During the last five years we have been very pleased with the reliability and performance of the NiceLog recording system and the excellent delivery, installation, and support services we have received."

"We at NICE consider it the highest compliment when a customer comes back to us with a repeat order," commented Moti Dor-on, president corporate vice president and general manager of the Interaction Systems Solutions (ISS) Division at NICE Systems. "We are pleased that we were able to meet expectations for a customer that has a reputation for demanding the highest standards of products and services that contribute to air safety."

About NICE

NICE Systems (Nasdaq:NICE) headquartered in Ra'anana, Israel, is a worldwide leader of multimedia digital recording solutions, applications and related professional services for business interaction management. NICE products and solutions are used in contact centers, trading floors, air traffic control (ATC) sites, CCTV (closed circuit television) security installations and government markets. NICE's synergistic technology platform enables customers to capture, evaluate and analyze business interactions in order to improve business processes and gain competitive advantage. NICE's subsidiaries and local offices are based in the United States, Canada, Germany, United Kingdom, France and Hong Kong. The company operates in more than 100 countries through a network of partners and distributors.

NICE's worldwide clients include: ABN Amro, Bank of England, Boston Communications, Charles Schwab, Compaq Computer Corporation, Deutsche Bank, Dresdner Bank, Emeraude Group, US Federal Aviation Administration, Farmers Insurance, Fidelity, Hong Kong Airport, Japan Ministry of Transport, MicroAge Teleservices, NAV Canada, Nokia, SNT Group, Software Spectrum and Sydney Airport. (NICE Web Site: www.nice.com)

Trademark note: 3600 View, Agent@home, Executive Connect, Experience Your Customer, Lasting Loyalty, Listen Learn Lead, LogIt, LogItAll, NICE (and design), NiceAdvantage, NICE Analyzer, NiceCall, NiceCLS, NiceCMS, NICE Feedback, NiceFix, NiceGuard, NICE Learning, NICE Link, NiceLog, NiceSoft, NiceTrack, NiceUniverse, NiceUniverse LIVE, NiceVision, NiceVision Mobile, NiceVision Pro, NiceVision Virtual, NiceWatch, Secure Your Vision, and other product names and services mentioned herein are trademarks and registered trademarks of NICE Systems Ltd. All other registered and unregistered trademarks are the property of their respective owners.

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such statements are based on the current expectations of the management of NICE Systems Ltd. (the Company) only, and are subject to a number of risk factors and uncertainties, including but not limited to changes in technology and market requirements, decline in demand for the company's products, inability to timely develop and introduce new technologies, products and applications, loss of market share, pressure on pricing resulting from competition, inability to maintain certain marketing and distribution arrangements, which could cause the actual results or performance of the company to differ materially from those described therein. We undertake no obligation to update these forward-looking statements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission.