Australia's Western Water Selects ViryaNet to Optimize Critical Business Processes Associated with Customer Care, Asset Management.SOUTHBOROUGH, Mass. -- ViryaNet Limited (NasdaqSC: VRYA), a leading provider of software applications that automate business processes for mobile workforce management Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space. and field service delivery, today announced that Western Region Water Authority (Western Water), an Australian-based water utility, has contracted with ViryaNet to implement the ViryaNet solution. Western Water, one of Victoria's thirteen urban water authorities, provides water and wastewater services to rural and urban customers in Australia. The company's field technicians perform unplanned and routine maintenance of corporate assets that are spread across 51,000 properties over an area of 3,000 square kilometers. Western Water service technicians engage in myriad tasks, including installing meters, making water and wastewater connections, repairing water and wastewater reticulation reticulation /re·tic·u·la·tion/ (re-tik?u-la´shun) the formation or presence of a network. reticulation the formation or presence of a network. assets, maintaining recycling recycling, the process of recovering and reusing waste products—from household use, manufacturing, agriculture, and business—and thereby reducing their burden on the environment. and purification equipment, and more. Western Water intends to use the ViryaNet mobile workforce management product to improve the business processes and operational performance of its field service delivery organization, including scheduling and dispatching people and resources to various job assignments. ViryaNet's mobile workforce management product consists of several solution components, including call taking, dispatch functionality, case management, workflow, field-based GIS (1) (Geographic Information System) An information system that deals with spatial information. Often called "mapping software," it links attributes and characteristics of an area to its geographic location. support, and powerful integration software. The ViryaNet solution will help improve customer service levels, as crews will be able to respond more quickly to routine and non-routine work. Expected benefits are many, and include resolving customer inquiries faster, as jobs are scheduled and begun sooner, as well as accurately reporting on field level activity in real-time. ViryaNet's mobile workforce management product also will create an environment of continuous improvements, as staff will be able to collect information on capital assets capital assets n. equipment, property, and funds owned by a business. (See: capital, capital account) , including failure causes, repair type, and much more field information. ViryaNet's product will integrate with several systems already in place at Western Water, including iET CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , Hansen Assetlife, and Infomaster GIS. "Western Water is committed to the 'Triple Bottom Line' -- environmental responsibility, a healthy community, and top-notch customer care and service," said David McDonald David John McDonald (November 22, 1902 - August 8, 1979) was an American labor leader and president of the United Steelworkers of America from 1952 to 1965. Early life , IT Manager, Western Water. "These goals are achieved through our employee culture that fosters excellence and technology that supports all of our critical business processes. We intend to use the ViryaNet product as the foundation from which our business will evolve and grow." "Western Water is a visionary organization that uses technology to provide operational efficiency, achieve market differentiation, and ensure sustainable management of water resources" stated Jeff Oskin, Chief Operating Officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. , ViryaNet. "We are very pleased that Western Water has chosen to partner with ViryaNet. We also are delighted to continue to expand our market footprint in the Asia Pacific region." About ViryaNet ViryaNet is a provider of software applications that improve the quality and efficiency of an organization's service operations. ViryaNet's products combine the power of the Internet, the Internet, the, international computer network linking together thousands of individual networks at military and government agencies, educational institutions, nonprofit organizations, industrial and financial corporations of all sizes, and commercial enterprises freedom of wireless technologies, and the resources of ViryaNet's deep service expertise to help companies improve workforce scheduling, dispatching, and activity reporting; customer contract and entitlement automation; and asset, logistics, and depot repair management. Customers in the utility, telecommunications, grocery and retail, and other industries use ViryaNet Service Hub to transition complex service business processes into a manageable, scalable Internet operation, with the goal of increasing service revenues, decreasing service costs, and maximizing customer satisfaction. Visit ViryaNet at www.viryanet.com. Safe Harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. Statement Safe Harbor Statement under the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995: The statements contained in this press release that are not purely historical are forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended, including statements regarding ViryaNet's expectations, beliefs, intentions, or strategies regarding the capabilities of its products, its relationships with its customers, its customer purchases, its future operational plans and objectives including integration of other businesses, its future business prospects, its future financial performance, its future cash position, and its future prospects for profitability. All forward-looking statements included in this document are based upon information available to ViryaNet Ltd. as of the date hereof, and ViryaNet Ltd. assumes no obligation to update any such forward-looking statements. Forward-looking statements involve risks and uncertainties, which could cause actual results to differ materially from those projected. These and other risks relating to relating to relate prep → concernant relating to relate prep → bezüglich +gen, mit Bezug auf +acc ViryaNet's business include market acceptance of and demand for the Company's products, risks associated with a slow-down in the economy, risks associated with the financial condition of the company's customers, risks associated with competition and competitive pricing pressures, risks associated with increases in costs and operating expenses Operating expenses The amount paid for asset maintenance or the cost of doing business, excluding depreciation. Earnings are distributed after operating expenses are deducted. , risks in technology development and commercialization, the risk of operating losses operating loss The excess of operating expenses over revenue. As with operating income, operating losses exclude revenues and expenses from operations that are not considered a regular part of the business. Also called deficit. Compare operating income. , risks in product development, risks associated with international sales, and other risks that are set forth in ViryaNet's Form 20-F, dated July 15, 2005, and the other reports filed from time to time with the Securities and Exchange Commission. Reported results should not be considered an indication of future performance. You should not place undue reliance on these forward-looking statements, which speak only as the date hereof. ViryaNet disclaims any obligation to publicly update or revise any such forward-looking statements to reflect any change in our expectations or in events, conditions, or circumstances on which any such statements may be based, or that may affect the likelihood that actual results will differ from those set forth in the forward-looking statements. |
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