Austin Logistics Loses Injunction, Drops Lawsuit Against Positive Software Systems.Business Editors/High-Tech Writers DALLAS--(BUSINESS WIRE)--Dec. 2, 2003 Positive Software Systems Inc., a leading provider of contact center software solutions, today announced that Austin Logistics Incorporated (ALI) dropped its trademark suit against Positive Software Systems after losing a preliminary injunction A temporary order made by a court at the request of one party that prevents the other party from pursuing a particular course of conduct until the conclusion of a trial on the merits. A preliminary injunction is regarded as extraordinary relief. proceeding in Texas state court. Austin Logistics filed a lawsuit in Texas state district court in Travis County, Texas Travis County is a county located in the U.S. state of Texas. It is part of the Austin-Round Rock metropolitan area. In 2000, the population was 812,280. Its county seat is Austin,6 the capital of Texas. , on Sept. 25, 2003. Austin Logistics asserted that its "OnQ" name was confusingly similar confusingly similar adj. in the law of trade marks, when a trade mark, logo or business name is so close to that of a pre-existing trade mark, logo or name that the public might mis-identify the new one with the old trade mark, logo or name. to Positive Software Systems' ContactQ mark. As part of the lawsuit, Austin Logistics requested a preliminary injunction barring Positive Software Systems from using the ContactQ mark for its recently launched customer interaction data warehouse (CIDW) solution. On Nov. 18, 2003, the court denied Austin Logistics' request for preliminary injunction, and three days later, Austin Logistics voluntarily dismissed its lawsuit. Positive Software Systems was represented in the lawsuit by Michael W. Shore and Alfonso Garcia Chan, partners in Shore Deary, L.L.P. of Dallas. About Positive Software Systems Positive Software Systems provides enterprise-wide software solutions proven to improve the efficiency and increase the profitability of sales and collections activities for leading telemarketing telemarketing, the practice of selling goods or services to customers by means of the telephone or of surveying consumer preferences in telephone conversations. companies, service bureaus and enterprise contact centers. ContactQ, the company's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , is a strategic customer interaction data warehouse for managing enterprise-wide contact strategies from a single server, connecting multiple predictive dialers An automatic telephone dialing system that dials from a list of numbers and turns the call over to an agent when a human responds. It increases productivity in a call center, because the agents can spend their time talking rather than waiting for calls to go through as well as hanging up , contact centers, data hosts and remote agents. Positive Software Systems markets ContactQ directly to leading contact center enterprises as well as through select, industry-leading channel partners. For more information visit www.positivesoftware.com. |
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