Aurum Software delivers on Oracle's open application architecture strategy; Aurum the first sales, marketing and customer service provider to integrate with Oracle's Application software.NASHVILLE, Tenn.--(BUSINESS WIRE)--April 18, 1995--Aurum Software, a leading provider of sales, marketing and customer service information systems, today announced its schedule for delivery of custom application program interfaces (APIs) that will provide seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. with Oracle Corp.'s Financial, Manufacturing and Distribution applications. Aurum's delivery of these interfaces reflects the collaborative effort between Aurum and Oracle, under the auspices aus·pi·ces 1 n. Plural of auspex. auspices Noun, pl under the auspices of with the support and approval of [Latin auspicium augury from birds] Noun of Oracle's Cooperative Applications Initiative (CAI (1) (Computer-Assisted Instruction) Same as CBT. (2) See CA. CAI - Computer-Aided Instruction ) program. The partnership addresses a growing market demand for best-of-breed applications that share a customer and product database with a single financial system. The Aurum and Oracle integration efforts will produce an integrated, cross functional, enterprise-wide information system that shares a single set of customer data and product definitions for sales, marketing, customer service, and order entry transactions. Since all of Aurum's applications run on one database, users gain a simplified process for accessing and sharing common customers and products, eliminating duplicated data entries from multiple departments. Aurum's interfaces will utilize a highly sophisticated array of open interfaces that Oracle has made available with its Release 10 Applications. -0- The interfaces will be available in three phases: -- Phase I -- Sharing Customer Records The Aurum and Oracle Applications will share customer contact and address records. Initially, users can create customer information in either system with updates being restricted to the Oracle system. Update flexibility will be provided in Phase II, enabling users to do updates in the Aurum system. -- Phase II -- SalesTrak and TeleTrak Link to Oracle's Order Entry Aurum's SalesTrak and TeleTrak will be able to feed booked sales orders The sales order, sometimes abbreviated as SO, is an order received by a business from a customer. A sales order may be for products and/or services. Given the wide variety of businesses, this means that the orders can be fulfilled in several ways. into Oracle's Order Entry system using an Order Import function. Once the sales order is in Order Entry, standard processes will check credit status and inventory availability, after which orders can be reserved, picked, shipped and invoiced. Aurum's SalesTrak is a leading team opportunity management system that provides sophisticated data synchronization Keeping data in two or more computers up-to-date so that each repository contains the identical information. Data in handheld devices and laptops often require synchronization with the data in a desktop machine or server. and exploits Oracle's powerful database engine. Aurum's applications and Oracle Inventory will share a common item master for sales, marketing, customer service, and order entry transactions. Having a common customer database and item master provides users with the option to enter customer data and quotes in either Aurum or Oracle Applications. Aurum users will be able to drill down into Oracle Order Entry to view a customer's order history and order status. -- Phase III Noun 1. phase III - a large clinical trial of a treatment or drug that in phase I and phase II has been shown to be efficacious with tolerable side effects; after successful conclusion of these clinical trials it will receive formal approval from the FDA -- SupportTrak Links to Oracle's Order Entry, Inventory, and Accounts Receivable accounts receivable n. the amounts of money due or owed to a business or professional by customers or clients. Generally, accounts receivable refers to the total amount due and is considered in calculating the value of a business or the business' problems in paying Selected lines from Oracle's order fulfillment Order fulfillment (in BE also: order fulfilment) is in the most general sense the complete process from point of sales inquiry to delivery of a product to the customer. Sometimes Order fulfillment process will communicate with SupportTrak by ship-to-address, providing the support system with accurate customer configuration information. Responding to customer calls, SupportTrak users will create service records and, when necessary, look up parts availability and initiate inventory transfers in Oracle's Inventory application. Billable service transactions and recurring re·cur intr.v. re·curred, re·cur·ring, re·curs 1. To happen, come up, or show up again or repeatedly. 2. To return to one's attention or memory. 3. To return in thought or discourse. contract changes in SupportTrak will be billed using Oracle Accounts Receivable for invoicing. -0- Phased Roll Out Aurum plans a three phase roll out for its delivery of the complete set of interfaces beginning Q3, 1995. The first phase will include the ability to share customer records. The second phase, available in Q4, 1995, will enable the sharing of Oracle's item master with Aurum's application suite, allowing users to send quotes from Aurum's SalesTrak and TeleTrak to Oracle's Order Entry application. The third phase, currently targeted for Q1, 1996, integrates Oracle's order fulfillment capabilities with SupportTrak's configuration tracking. It also establishes Oracle's Accounts Receivable as a billing arm for SupportTrak's contract administration and time and materials labor and materials (time and materials) n. what some builders or repair people contract to provide and be paid for, rather than a fixed price or a percentage of the costs. call pricing functions. -0- Note to Editors: Aurum, Aurum Customer Resource Planning Resource planning may refer to:
CONTACT: Aurum Software Jeff Kilbreth, 408/986-8100 or Blanc & Otus Carmen Carmen throws over lover for another. [Fr. Lit.: Carmen; Fr. Opera: Bizet, Carmen, Westerman, 189–190] See : Faithlessness Carmen the cards repeatedly spell her death. [Fr. Hernandez, 415/512-0500 |
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