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Audium Releases Audium 3 Dynamic VoiceXML Software; Complete VoiceXML Application Development and Delivery Software Now In General Release.


Business Editors/High-Tech Writers

Audium, the VoiceXML application leader, today announced the general availability of Audium 3, a complete package for enterprises and voice service bureaus to create, build, and run better voice applications. Audium 3 introduces a new graphical development environment, full VoiceXML 2.0 compliant operation, new SpeechWorks speech recognition support, and integration with ILOG JRules rules engine software to deliver intelligent and cost effective speech-driven applications that customers prefer to use.

Audium 3 provides a dramatic leap in voice application development productivity from existing IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time.  tools on the market by enabling developers at all skill levels to rapidly build, test and deploy VoiceXML applications that are fully speech recognition enabled without understanding the complexities and subtleties of VoiceXML or speech recognition. Through "Audium Elements," encapsulated encapsulated Localized Oncology adjective Confined to a specific area, surrounded by a thin layer of fibrous tissue; encapsulation generally refers to a tumor confined to a specific area, surrounded by a capsule. See Islet encapsulation.  speech-enabled components of voice applications, developers can create entire business-goal driven voice applications on Audium 3 by focusing solely on business logic and the voice user interface and leveraging the strength of the Audium Server's proven reliability and scalability to dynamically deliver those voice applications to any voice gateway.

"Audium 3 delivers on the promise of a voice application platform that helps businesses take full advantage of the benefits and cost savings of a VoiceXML IVR and speech recognition," said Michael Bergelson, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "Using Audium 3, enterprises can provide improved customer service over the phone by incorporating business intelligence into voice applications and delivering a dynamic personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 experience to each caller Caller may refer to one of the following:
  • Caller (telecommunications), a party that originates a call
  • Caller (dancing), a person that calls dance figures in round dances and square dances
  • Caller to Islam, the Islamic equivalent of a Christian missionary
."

The release introduces new features to meet the complex needs of voice application service bureau implementations as well as enterprise deployments. New operations, administration, management, and provisioning (OAM&P) capabilities support voice applications running in a mission critical environment and enable analysis of caller behavior across entire networks of Audium servers and VoiceXML browsers. New user profiling and management and extensive logging features create powerful customer segmentation models and help businesses differentiate service over the phone.

Audium 3 includes:
-- The Audium Builder, a drag-and-drop GUI that increases voice user interface developers' productivity allowing development teams to develop in parallel and focus on business logic development.

-- The Audium Library, a storehouse of pre-built, fully tested Audium Elements that speed application development and can be extended by development teams then reused across multiple voice applications or between enterprises.

-- The Audium Server, a powerful run-time engine that interacts directly with a voice gateway, enterprise applications, and databases to dynamically deliver voice applications to every caller.


Audium 3 works with all leading VoiceXML gateways including VoiceGenie, Nuance nu·ance  
n.
1. A subtle or slight degree of difference, as in meaning, feeling, or tone; a gradation.

2. Expression or appreciation of subtle shades of meaning, feeling, or tone:
 Voice Web Server, and Verascape.

Special promotional rates for Audium 3 are available through August 30. Developers, systems integrators An individual or organization that builds systems from a variety of diverse components. With increasing complexity of technology, more customers want complete solutions to information problems, requiring hardware, software and networking expertise in a multivendor environment.  and enterprises should call 877-AUDIUM-1, email info@audiumcorp.com, or visit www.audiumcorp.com.

About Audium

New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 City-based Audium (www.audiumcorp.com) creates VoiceXML server and voice application software that revolutionizes customer service IVR systems. Audium's core product, Audium 3, improves automated au·to·mate  
v. au·to·mat·ed, au·to·mat·ing, au·to·mates

v.tr.
1. To convert to automatic operation: automate a factory.

2.
 phone systems by providing a standards-based software solution that works seamlessly with existing enterprise applications and data. As a result, enterprises can replace traditional hardware-based IVR and create intelligent, personalized voice applications at reduced costs. Audium customers include eBay, Lehman Brothers Lehman Brothers Holdings Inc. (NYSE: LEH), founded in 1850, is a diversified, global financial services firm. It is a participant in investment banking, equity and fixed income sales, research and trading, investment management, private equity, and private banking. , Comverse, Unified Dispatch A dispatch or dispatches can refer to:
  • Dispatch (logistics), a procedure in logistics
  • Dispatch (band), an American jam band
  • Dispatches (TV series), a documentary show on Channel 4 in the UK
  • Dispatches
, Computer Associates and Official Payments Corporation. Audium VoiceXML gateway partners include VoiceGenie, Voxeo, and Verascape.
COPYRIGHT 2002 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jul 11, 2002
Words:533
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