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Audium Receives Top Honors at Speech Industry's Premier Event; Audium selected as 'Best Service Creation and Management Solution' and Convergys/Audium Honored with Three Major Awards at SpeechTEK 2004.


NEW YORK New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 -- Audium, the worldwide leader in packaged VoiceXML software, today announced that it has received four major industry awards at the 10th Annual SpeechTEK Conference and Expo, held September 13-16 at New York City's Marriott Marquis.

Audium software won the Best Service Creation and Management Solution award for speech, in a competition that included software offerings from the entire speech IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time.  industry. Speech Technology Magazine's Speech Solutions Awards are the recognized as the industry's preeminent pre·em·i·nent or pre-em·i·nent  
adj.
Superior to or notable above all others; outstanding. See Synonyms at dominant, noted.



[Middle English, from Latin prae
 awards, and are selected by Speech Technology Magazine readers through an online poll.

Audium also teamed with Convergys Corporation, a global leader in integrated billing, employee care, and customer care services, for the Speech Solutions CHALLENGE II, a one-day competition to design, develop, and deploy a speech application. For the second consecutive year in competition, the team took the top awards, including the People's Choice Award, Customer's Choice Award, and a Gold Medal gold medal

traditional first prize. [Western Cult: Misc.]

See : Prize
 for Application Performance. The People's Choice Award is voted on by conference attendees and given to the team that developed the CHALLENGE's best speech application.

The Convergys/Audium team was honored with the Customer's Choice award by an actual customer for creating a speech application that best met their needs and preferences - in this case, a book and ticket application for minor league baseball
This article is about the umbrella organization for minor-league professional baseball in North America. For general information on the minor leagues, see minor league baseball.
. The team also captured the Performance Award for best speech recognition accuracy and fewest error rates based on analysis conducted by Voice Architects, an independent company that evaluates speech application performance.

"The Speech Solutions CHALLENGE once again demonstrated the dramatic advances in the delivery of speech applications," said Jason Tepper, Director of Channel and Account Services. "With the right people, process and software in place, today's speech solutions can be implemented within timeframes and budgets never before possible."

Audium Studio(TM) and Audium Call Services(TM), winners of the Best Service Creation and Management Solution award for 2004, give IVR teams developing speech and touch-tone voice response applications a powerful way to work collaboratively, maximize productivity and realize the benefits of open standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced  such as VoiceXML and Web Services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. . The software allows customers to use pre-built Elements(TM) to rapidly create speech applications, build and use their own reusable components, plug-in third party software, integrate with any application or database, and take advantage of a complete open framework to manage the full lifecycle of speech applications.

For more information about Audium, please visit: http://www.audiumcorp.com

About Audium:

Audium is the worldwide leader in packaged VoiceXML application software, enabling intelligent, personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 speech applications using open standards and reducing costs. Audium's products -- Audium Studio, Audium Call Services, and Audium SDK (Software Developer's Kit) See developer's toolkit and Windows SDK.

SDK - Software Developers Kit (or "Software Development Kit").
 -- give customers a powerful way to build, run, manage and improve speech IVRs. Audium is a supporting member of the VoiceXML Forum and sits on its Tools Committee. Audium has offices in New York, Boston, Sydney and the UK with an extensive network of resellers, application and gateway partners worldwide.

Audium, Studio, Call Services, Elements and the Audium logo are trademarks or registered trademarks of Audium Corporation in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  and other countries.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Sep 27, 2004
Words:507
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