Audium Announces Managed VoiceXML Service; Teams With SpeechOne Alliance Partner Voxeo to Deliver Complete Managed Voice Solutions.Business Editors/High Tech Writers NEW YORK--(BUSINESS WIRE)--Aug. 13, 2002 In the first of a series of announcements from the recently formed SpeechOne Alliance (www.speechone.com), Audium, the VoiceXML applications leader, has announced a new Managed VoiceXML Service agreement with SpeechOne partner Voxeo. Under the terms of the agreement Audium customers will benefit from Voxeo's carrier grade network, operations center The facility or location on an installation, base, or facility used by the commander to command, control, and coordinate all crisis activities. See also base defense operations center; command center. , and Extreme Support(TM) available 24x7x365, to quickly launch and grow interactive phone-based services. Audium's Managed VoiceXML Service provides a complete voice solution through a single point of contact and can have applications up and running within 5 business days. New Standard and Premium service packages support unlimited call volume and offer customers a choice of voice technology from leading vendors including VoiceGenie, Voxeo, Nuance nu·ance n. 1. A subtle or slight degree of difference, as in meaning, feeling, or tone; a gradation. 2. Expression or appreciation of subtle shades of meaning, feeling, or tone: , Speechworks and AT&T. These flexible service offerings deliver a simple and effective way to outsource voice by allowing customers of any size to choose a package that best fits their business needs. "The SpeechOne Alliance enables Audium to offer end-to-end voice solutions to our customers. Deploying applications with Voxeo gives customers the foundation to rapidly scale their services and the piece of mind of knowing that their VoiceXML applications are running on a carrier class network with around the clock support," says Audium COO (Cell Of Origin) See mobile positioning. J. Cory Wright. "Our new Managed VoiceXML Service helps customers of all sizes bring applications to market faster without upfront capital investment." "We are excited to work with Audium to provide complete solutions to businesses looking to get the most out of VoiceXML," adds Jonathan Taylor, Voxeo CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "Combining Audium's applications expertise with Voxeo Voice Centers under the SpeechOne Alliance fulfills our joint goal of giving customers everything they need for voice from a single experienced voice solutions provider." Customers have the option to use Audium 3, a powerful voice application development and runtime platform designed to deliver dynamic applications that replace traditional IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. systems. Audium 3 works seamlessly with Voxeo and includes: -- The Audium Builder: An intuitive graphical user interface for codeless application development -- The Audium Library: A collection of pre-built, fully tested VoiceXML building blocks to speed development -- The Audium Server: A powerful run-time engine that dynamically drives every caller experience Audium's new Managed Service packages are powered by Voxeo and available exclusively through Audium today. Enterprises, systems integrators An individual or organization that builds systems from a variety of diverse components. With increasing complexity of technology, more customers want complete solutions to information problems, requiring hardware, software and networking expertise in a multivendor environment. and developers looking to upgrade an IVR or seeking an outsourced voice solution should call 877.AUDIUM.1 or visit www.audiumcorp.com to get started. About Audium New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of City-based Audium creates VoiceXML server and voice application software that revolutionizes customer service IVR systems. Audium's core product, Audium3, improves automated au·to·mate v. au·to·mat·ed, au·to·mat·ing, au·to·mates v.tr. 1. To convert to automatic operation: automate a factory. 2. phone systems by providing a standards-based software solution that works seamlessly with existing enterprise applications and data. As a result, enterprises can replace traditional hardware-based IVR and create intelligent, personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. voice applications at reduced costs. Audium customers include eBay, Lehman Brothers Lehman Brothers Holdings Inc. (NYSE: LEH), founded in 1850, is a diversified, global financial services firm. It is a participant in investment banking, equity and fixed income sales, research and trading, investment management, private equity, and private banking. , Comverse, Unified Dispatch, Computer Associates and Official Payments Corporation. For additional information, please visit www.audiumcorp.com About Voxeo Voxeo Corporation is the leading provider of integrated voice services with solutions that help enterprise and application customers enhance customer care, reduce costs, improve staff effectiveness and provide new sources of revenue. The Voxeo platform extends Web technologies to the telephone, making it easy to create, deploy and maintain voice applications that provide real-time access to data through the ubiquity Ubiquity See also Omnipresence. Burma-Shave their signs seen as “verses of the wayside throughout America.” [Am. Commerce and Folklore: Misc. of the phone. For more information, please visit www.voxeo.com Voxeo and Voxeo Voice Centers are trademarks or registered trademarks of Voxeo Corporation. All other trademarks are property of their respective owners. |
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