AuctionDrop Names Paul Vaillancourt Vice President of Customer Service.SAN CARLOS San Carlos (săn kär`lōs), residential city (1990 pop. 26,167), San Mateo co., W Calif.; inc. 1925. The chief manufactures are plastic products, hardware, and machine parts. , Calif. -- Vaillancourt to Ensure Continued Outstanding Customer Experience as eBay Pioneer Continues Broad National Expansion AuctionDrop (www.auctiondrop.com) today announced the appointment of Paul Vaillancourt to Vice President of Customer Service. In this role, Mr. Vaillancourt ensures customer satisfaction throughout the entire AuctionDrop experience from pre-sale through final payment. His responsibilities include designing and developing AuctionDrop's fast-growing customer contact center and point-to-point customer service experience. "Ensuring an outstanding and consistent customer experience is the hallmark hallmark, mark impressed on silverwork or goldwork to signify official approval of the standard of purity of the metal, also called plate mark. The hallmark was introduced by statute in England in 1300 and enforced by the Goldsmiths' Hall, London. of everything we stand for at AuctionDrop," said Randy The name Randy generally derives from the names Randall or Randolph (meaning wolf with a shield). Randy is used as a given name primarily in the US and Canada. Men known as Randy
Vaillancourt has spent more than 22 years managing customer experiences, most recently at Intuit in·tu·it tr.v. in·tu·it·ed, in·tu·it·ing, in·tu·its Usage Problem To know intuitively. [Back-formation from intuition. , Inc. There, he served as vice president of small business service delivery and, prior to that, as vice president of U.S. customer support. Vaillancourt has deep experience from hands-on practice at the operational level up through senior executive management expertise. Vaillancourt's goal is to replicate rep·li·cate v. 1. To duplicate, copy, reproduce, or repeat. 2. To reproduce or make an exact copy or copies of genetic material, a cell, or an organism. n. A repetition of an experiment or a procedure. the high-touch experience available at AuctionDrop's original store locations to the more than 3,400 The UPS Store locations nationwide that now serve as AuctionDrop drop-off centers. "Customers have come to expect an outstanding experience each time they use AuctionDrop to sell their items on eBay," said Vaillancourt. "As AuctionDrop continues to expand nationwide, all of us at the company are committed to delivering that same high level of service -- whether a customer drops off an item in Alaska or in Arkansas Arkansas, river, United States Arkansas (ärkăn`zəs, är`kənsô'), river, c.1,450 mi (2,330 km) long, rising in the Rocky Mts., central Colo. . This is an exciting time for AuctionDrop and I'm pleased to play a central role in keeping our customers happy and coming back to us again and again." Vaillancourt studied digital and analog electronics at Montachusette Regional Vocation Technical School in Fitchburg, Mass. About AuctionDrop AuctionDrop is the first retail company dedicated to providing a simple, fast and convenient way for consumers to sell goods on eBay. Now anyone, anywhere in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. can AuctionDrop their items at The UPS Store in their neighborhood. AuctionDrop receives funding from leading Silicon Valley venture firms Mobius Venture Capital and Draper drap·er n. Chiefly British A dealer in cloth or clothing and dry goods. [Middle English, weaver or seller of cloth, from Old French drapier, from drap, cloth; see Associates. For more information, go to www.auctiondrop.com or call toll free 1-866-DROP-IT-OFF (1-866-376-7486). AuctionDrop is a trademark of AuctionDrop, Inc. All other product and company names may be trademarks of their respective companies. |
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