Attachmate OrderTrack Gives Customers Personalized, Self-Service, Web Access to Order Information.BELLEVUE, Wash.--(BUSINESS WIRE)--Oct. 4, 1999-- OrderTrack provides instant access to order status and shipping information over a secure Web connection in a rapid deployment service offering Attachmate Corporation's Business Solutions Group today announced Attachmate(R) OrderTrack, an Extranet application solution for AS/400(R) systems that provides a safe, secure, easy to use order tracking system. Without compromising the security of corporate data or customer information, this Web application allows customers to use a password-protected Internet site to view their own individual order status and shipping information that is stored on JD Edwards(R) and other ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. systems. This not only provides outstanding customer service, but also has the benefit of reducing service costs. This is all achieved without impacting the operation of existing host applications. The Technology - OrderTrack is customized to fit the look and feel of each company's corporate web server. It is built as a set of Active Server Pages (World-Wide Web, programming) Active Server Pages - (ASP) A scripting environment for Microsoft Internet Information Server in which you can combine HTML, scripts and reusable ActiveX server components to create dynamic web pages. IIS 4. (ASP) when running on a Microsoft(R) IIS (Internet Information Services) Microsoft's Web server. IIS runs under the server versions of Windows, adding HTTP server capability to the Windows operating system. web server, or as Java(TM) Server Pages (JSP (JavaServer Page) An extension to the Java servlet technology from Sun that allows HTML to be combined with Java on the same page. The Java provides the processing, and the HTML provides the layout on the Web page. ) when running on other web servers. These technologies allow programmability on the server, but only require that standard HTML HTML in full HyperText Markup Language Markup language derived from SGML that is used to prepare hypertext documents. Relatively easy for nonprogrammers to master, HTML is the language used for documents on the World Wide Web. be downloaded to the browser. OrderTrack runs on the server, and uses server scripting to make ODBC (Open DataBase Connectivity) A database programming interface from Microsoft that provides a common language for Windows applications to access databases on a network. or JDBC (Java DataBase Connectivity) A programming interface that lets Java applications access a database via the SQL language. Since Java interpreters (Java Virtual Machines) are available for all major client platforms, this allows a platform-independent database calls to a database driver provided by Attachmate. Using TCP/IP TCP/IP in full Transmission Control Protocol/Internet Protocol Standard Internet communications protocols that allow digital computers to communicate over long distances. , database query results are returned and then formatted by OrderTrack into HTML pages, which are then displayed by the browser. Security - There are several layers of security built into OrderTrack. To access the system, customers are prompted for a logon ID and password. This information is provided by and maintained by each company's MIS department, and all communications to the site can be protected with SSL (Secure Sockets Layer) The leading security protocol on the Internet. Developed by Netscape, SSL is widely used to do two things: to validate the identity of a Web site and to create an encrypted connection for sending credit card and other personal data. (secure socket layer) security. In addition, the standard offering of OrderTrack is a query-only application -- the data results displayed are read-only, and cannot be changed by the customer. The OrderTrack(SM) application that accesses the AS/400 system resides behind corporate firewalls, so customers using the systems have no direct access to it; OrderTrack manages what and how the customer sees enterprise data. Standard Features -- Analysis and resulting scope-of-work document -- Integration into existing Intranet or Extranet Web sites -- Use of visual elements that match company standards -- Choice of Java-based technologies or Active Server Pages -- Secure login prompts -- Customer database for maintaining access Ids, passwords, and contact information -- Displays list of recent customer orders -- Clickable links for detailed order information -- Clickable links for real-time order status -- ODBC or JDBC connectivity to AS/400 over TCP/IP Optional Features -- Access to systems other than JD Edwards -- Access to CICS (Customer Information Control System) A TP monitor from IBM that was originally developed to provide transaction processing for IBM mainframes. It controls the interaction between applications and users and lets programmers develop screen displays without (R) transaction information Pricing and Availability OrderTrack has a US suggested retail price of $55,000, and is currently available through the Attachmate sales organization. This price is inclusive of both the technology used and the consulting services applied. About Attachmate Attachmate Corporation accelerates business advantage by extending the reach of enterprise information. The Company's e-Vantage(TM) products connect people to information on mainframes, AS/400, VAX (Virtual Address eXtension) A venerable family of 32-bit computers from HP (via Digital and Compaq) introduced in 1977 with the VAX-11/780. VAX models ranged from desktop units to mainframes all running the same VMS operating system, and VAXes could emulate PDP models (R), and UNIX UNIX Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics). (R) systems with centrally managed Java, ActiveX(R), HTML, and Windows(R) clients or with custom e-business applications. For 17 years, Attachmate has solved business problems for 12 million users worldwide. With 80 offices in 30 countries, Attachmate's global infrastructure provides products, consulting services, support, and strategic partnerships worldwide. Attachmate was also named 1999's Best Large Company to Work For in Washington by Washington CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Magazine. For more information about Attachmate solutions, contact Attachmate worldwide headquarters in Bellevue, Washington at 425/644-4010 or www.attachmate.com. (c)1999 Attachmate Corporation. All Rights Reserved. Attachmate is a registered trademark, e-Vantage is a trademark and OrderTrack is a service mark of Attachmate Corporation. AS/400 and CICS are registered trademarks of International Business Machines Corporation. JD Edwards is a registered trademark of JD Edwards & Company. Microsoft, Windows and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. VAX is a trademark or registered trademark of Compaq. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company, Ltd. Other trademarks or registered trademarks are the property of their respective owners. |
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