Attachmate Forms Strategic Alliance with Siebel Systems, Announces Support for Siebel eBusiness 2000.Business Editors BELLEVUE, Wash.--(BUSINESS WIRE)--April 24, 2000 Alliance Delivers Seamless Integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. of Core Business Information with Customer Facing eBusiness Applications Attachmate Corporation today announced it has joined the Siebel Alliance program as a Strategic Software partner, and its support for Siebel eBusiness 2000, the most complete and comprehensive family of e-business applications software available today. Siebel eBusiness 2000 allows organizations to manage, synchronize and coordinate sales, marketing, and customer service across all communication channels and points of customer contact -- including the Web, the call center, field sales and service, and reseller channels. Siebel eBusiness 2000 allows organizations to increase their productivity, enhance customer satisfaction, and maximize revenue and profit by capitalizing on every moment of value in each customer interaction -- anytime, anyplace, in any currency, and in any language. Siebel eBusiness 2000 dramatically expands the reach and functionality of Siebel Systems' industry leading family of e-business applications with new products and enhancements, including: -- an expanded line of Siebel.COM (1) (Computer Output Microfilm) Creating microfilm or microfiche from the computer. A COM machine receives print-image output from the computer either online or via tape or disk and creates a film image of each page. applications for direct selling Direct selling is the marketing of products or services to consumers through sales tactics including presentations, demonstrations, and phone calls. It is sometimes also considered to be a sale that does not utilize a "middle man" such as a retail outlets, distributors or brokers. , marketing, and providing customer service over the Internet -- a broad range of new functionality for the best-of-class Siebel Sales, Siebel Marketing, Siebel Service, Siebel Call Center, Siebel Field Service, and Siebel eConfigurator applications Attachmate recently joined the Siebel Alliance Program as a Strategic Software partner. This strategic alliance combines Attachmate's strengths in extending the reach of enterprise information to new e-business solutions with the strength of Siebel eBusiness 2000. Attachmate's e-Vantage(TM) products seamlessly integrate core business information into Siebel eBusiness applications and will provide Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. customers with direct, two-way, real-time access to legacy data and applications. Attachmate's expertise in unlocking valuable customer information from complex back-office systems provides users of Siebel eBusiness applications with critical information delivered at the time of customer interaction. Optimal customer-centric e-business hinges upon real-time access to the most current information. That information is often stored in back-end legacy systems, and a full range of customer-centric e-business applications may be customized to interact with those systems. "The success of back-office integration solutions is delivering applications that ultimately allow organizations to increase customer service," said Bruce Cleveland, vice president, Alliances at Siebel Systems. "Attachmate's e-Vantage products will accelerate access to valuable back-office information so employees can better serve the customer across the enterprise." "Attachmate is excited to partner with Siebel Systems because of its demonstrated leadership in delivering market leading e-business applications," said Larry Schuiski, senior vice president of products at Attachmate. "This partnership leverages the strengths of Siebel Systems with Attachmate's strengths in extending the reach of enterprise information to new e-business solutions." About Attachmate (www.attachmate.com) Attachmate Corporation accelerates business advantage by extending the reach of enterprise information. The company's e-Vantage products provide access to mainframes, AS/400(R), VAX (Virtual Address eXtension) A venerable family of 32-bit computers from HP (via Digital and Compaq) introduced in 1977 with the VAX-11/780. VAX models ranged from desktop units to mainframes all running the same VMS operating system, and VAXes could emulate PDP models (R), and UNIX UNIX Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics). (R) systems with centrally managed Java(TM), ActiveX(R), HTML HTML in full HyperText Markup Language Markup language derived from SGML that is used to prepare hypertext documents. Relatively easy for nonprogrammers to master, HTML is the language used for documents on the World Wide Web. , and Windows(R) clients or with custom e-business applications. For 18 years, Attachmate has solved business problems for 12 million users worldwide. With 80 offices in 30 countries, Attachmate's global infrastructure provides products, consulting services, support, and strategic partnerships worldwide. Attachmate was named 1999's Best Large Company to Work For in Washington by Washington CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Magazine. For more information about Attachmate(R) solutions, contact Attachmate worldwide headquarters in Bellevue, Washington Bellevue is a rapidly growing city in King County, Washington, U.S., across Lake Washington from Seattle. Long known as a suburb or satellite city of Seattle,[1] it is now categorized as an edge city or a boomburb. at 425/644-4010 or www.attachmate.com. About Siebel Systems Siebel Systems, Inc. (Nasdaq:SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ) is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software enabling (programming) software enabling - (Or "enabling") Modification of the design or implementation of software to allow internationalisation to take place. In particular, enabling may refer to the modification of software to support double-byte character sets, hence "Unicode multi-channel sales, marketing and customer service systems to be deployed over the Web, the call center, field sales and service, and reseller channels. Siebel Systems' sales and service facilities are located in more than 28 countries. For more information, please visit Siebel's Web site at www.Siebel.com. (c)2000 Attachmate Corporation. All Rights Reserved. Attachmate is a registered trademark and e-Vantage is a trademark of Attachmate Corporation. AS/400 is a registered trademark of International Business Machines Corporation. VAX is either a trademark or registered trademark of Compaq. UNIX is a registered trademark in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and other countries, licensed exclusively through X/Open Company, Ltd. Java is a trademark or a registered trademark of Sun Microsystems Sun Microsystems, Inc. (NASDAQ: JAVA[3]) is an American vendor of computers, computer components, computer software, and information-technology services, founded on 24 February 1982. , Inc. in the United States and other countries. Windows and ActiveX are either registered trademarks or trademarks of Microsoft Corporation (company) Microsoft Corporation - The biggest supplier of operating systems and other software for IBM PC compatibles. Software products include MS-DOS, Microsoft Windows, Windows NT, Microsoft Access, LAN Manager, MS Client, SQL Server, Open Data Base Connectivity (ODBC), MS Mail, in the United States and/or other countries. Other trademarks or registered trademarks are the property of their respective owners. |
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