Atlas Copco introduces maintenance program for breakers.Atlas Copco Atlas Copco is a Swedish industrial company that was founded in 1873. It manufactures industrial tooling and equipment. The Atlas Copco Group, founded already in 1873, is a global industrial group of companies headquartered in Stockholm, Sweden. Construction Tools LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control , West Springfield West Springfield, town (1990 pop. 27,537), Hampden co., SW Mass., on the Connecticut River opposite Springfield; settled 1654, set off from Springfield and inc. 1774. Light manufactures include paper, chemicals, and ignition systems. , Mass., has announced the launch of ProCare, a customer service concept that provides a consistent maintenance schedule for hydraulic breaker breaker: see wave, in oceanography. attachments manufactured by the company. ProCare includes a three-year service contract and extended warranty The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. program that is now being offered to customers who purchase new MB and HB series-Atlas Copco breakers. Tailored for the hydraulic breaker industry--where equipment routinely encounters applications that cause significant stress and wear--ProCare takes the responsibility for periodic breaker maintenance out of the end user's hands, according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. a news release from the company. "Many contractors themselves are aware that they aren't following proper maintenance procedures," says Matt Cadnum, Atlas Copco's vice president of sales-aftermarket. "Worn components on hydraulic breakers can lead to expensive equipment failures if they aren't addressed in a timely manner. ProCare is essentially an insurance policy to prevent those issues from ever arising." Under a ProCare contract, the Atlas Copco dealer or service center that sells a new breaker is responsible for coordinating service inspections with the customer. The agreement includes initial installation and setup of the breaker to ensure proper settings on the hydraulic carrier. From there, fixed service intervals are established based on routine, single-shaft breaker use. The program requires annual workshop inspections at the one-, two-and three-year marks, and period field inspections at six months in the first year, at 16 and 20 months during year two and at 27, 30 and 33 months in the final year. At each service interval, all major breaker components are inspected and, if necessary, replaced. By ensuring that breakers are being taken care of the way they should be, ProCare extends a breaker's standard one-year limited warranty Limited warranty A warranty with certain conditions and limitations on the parts covered, type of damage covered, and/or time period for which the agreement is good. to three years of coverage. "It should be a huge boost to a customer's peace of mind," says Cadnum. ProCare will be offered initially by a limited number of Atlas Copco distributors and through the company's regional service centers in Texas and Colorado. More information is available online at www.atlascopco.com. |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion