Atio Corp. and ADC Apex Announce Joint Marketing and Distribution Agreement.MINNEAPOLIS--(BUSINESS WIRE)--June 4, 1998--ATIO Corp. has announced an agreement with ADC (1) See A/D converter. (2) (Apple Display Connector) A peripheral connector from Apple that combines digital video display, USB and power in one cable. Apex, a business unit of ADC Telecommunications ADC Telecommunications (NASDAQ: ADCT) is a communications company located in Eden Prairie, Minnesota, a southwest suburb of Minneapolis. History In 1935, Ralph Allison founded ADC Telecommunications in the basement of his south Minneapolis home, inventing ADC's very , Inc., (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : ADCT ADCT Adaptive Discrete Cosine Transform ; www.adc.com) for the joint marketing and distribution of the CyberCall(R) solution to telecommunications operators. ADC Apex has successfully implemented information systems infrastructures for leading telecommunications operators in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , including AT&T, Bell Atlantic, US West, and others. The company has developed a strategy to sell integrated operations support systems Operations Support Systems (also called Operational Support Systems or OSS) are computer systems used by telecommunications service providers. The term OSS most frequently describes "network systems" dealing with the telecom network itself, supporting processes such (OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. ) for large and medium-sized telcos. ATIO ATIO Association of Translators and Interpreters of Ontario , with CyberCall, was selected by ADC Apex as a preferred partner to supply the customer interaction solution for their telecommunications customers. The solution created by ADC Apex and ATIO addresses the needs of telcos facing increased competitive pressures, without the necessary integrated information infrastructures to support fast deployment of new services to their customer base. With deregulation Deregulation The reduction or elimination of government power in a particular industry, usually enacted to create more competition within the industry. Notes: Traditional areas that have been deregulated are the telephone and airline industries. in the telecommunications industry and competitive offerings from such new sources as the Internet and cable operators, one of the remaining competitive differentiators left for telcos is improved customer service. The ADC Apex solution addresses all areas of customer support for these customers, including customer care, call center management, provisioning, trouble ticketing, billing, and order management. CyberCall's enabling technology is a modular software See modular programming. package that supports both media blending (consistent and intelligent multimedia routing of voice, Web, and fax customer interactions) and call blending (seamless merging of inbound and outbound call handling). This technology provides the foundation for more personalized interaction between customers and businesses. Customer contacts, regardless of media, are prioritized, queued, and routed to the most appropriate business resource, in a consistent manner. "The ADC Apex relationship is a natural progression of our past experience in customer interaction solutions for the telecommunications market and will form the basis of a strong ATIO offering in the North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. telecommunications market place," said Willem Ellis, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of ATIO Corporation. 'The choice of ADC Apex as a partner is in line with the ATIO strategy to partner with global best-in-class companies to ensure that the customer realizes the full benefit from the ATIO solution." According to Jay Swearingen, president of ADC Apex, "We are growing ADC's Professional Services Organization to include systems integration for operational support systems. We intend to provide world-class OSS solutions for telecommunications service providers using best-of-breed products for customer care, provisioning, order management, billing, trouble management, gateway access, and E-commerce. ADC selected ATIO's CyberCall technology for customer care because of its intelligence and simplicity. We believe that ATIO will complement our portfolio of OSS offerings and look forward to their participation in our National OSS Solutions Center." Headquartered in Minneapolis, MN, ATIO Corp. is a leading global provider of computer telephony software solutions offering a competitive advantage to a customer-driven enterprise. ATIO Corp. provides computerized telephone automation software under the trade name CyberCall(R). More information about the company, its products and CyberCall can be found on the company's World Wide Web home page at http://www.atio.com. ADC Apex, a subsidiary of ADC Telecommunications based in Columbia, Maryland with offices in New Jersey, North Carolina North Carolina, state in the SE United States. It is bordered by the Atlantic Ocean (E), South Carolina and Georgia (S), Tennessee (W), and Virginia (N). Facts and Figures Area, 52,586 sq mi (136,198 sq km). Pop. , Florida, and California, delivers integrated network and software system solutions to meet the business challenges of the telecommunications industry. The company offers services which range from operational support systems and database consulting, to custom software and network management development, electronic commerce, and network and systems integration. For more information on ADC Apex, visit our Web site at http://www.adcapex.com. ADC Telecommunications, Inc. (NASDAQ: ADCT) is a leading global supplier of voice, video and data systems for telephone, cable television, Internet, broadcast, wireless and private communications networks. ADC's systems enable local access and high-speed transmission of communications services from providers to consumers and businesses over fiber-optic, copper, coaxial and wireless media. Headquartered in Minneapolis, Minnesota, ADC has approximately 6,000 employees around the world and annual sales of $1.2 billion. For more information on ADC, visit our Web site at http://www.adc.com.
CONTACT: ATIO Corporation, Minneapolis
Jodi Baumann
Marketing Manager
612-837-4056
jodib@atio.com
or
Susan Wormuth, ADC Apex, Columbia, Maryland
Marketing Manager
410-290-2952
swormuth@adcapex.com
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