Athene Software to Provide MSN with Customer Relationship Management Software; Internet Giant to Utilize Athene Software's iCRM Solutions To Help Improve Customer Satisfaction.Business Editors, Technology Writers BOULDER, Colo.--(BUSINESS WIRE)--May 18, 2000 Athene Software announced today that MSN (1) (MicroSoft Network) A family of Internet-based services from Microsoft, which includes a search engine, e-mail (Hotmail), instant messaging (Windows Live Messaging) and a general-purpose portal with news, information and shopping (MSN Directory). (The Microsoft Network See MSN. Microsoft Network - The Microsoft Network ) has selected Athene Software's customer relationship platform to further enhance MSN's award winning support and service organization. Athene's platform will improve each user's interaction with customer support to ensure a satisfying experience. "At MSN we pride ourselves on providing excellent customer service and support," says Deanna Sanford, Lead Product Manager, MSN. "Athene's software will further enhance MSN's award winning customer service organization by helping us better serve each and every customer". "Our software has had an unprecedented impact on customer relationships," added Eric Johnson
Eric Johnson (born August 17, 1954) is a guitarist and recording artist from Austin, Texas. , president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Athene Software. "We are delighted to be working with Microsoft and assisting their industry-leading customer support activities." About Athene Software Based in Boulder, Colorado The City of Boulder (, Mountain Time Zone) is a home rule municipality located in Boulder County, Colorado, United States. Boulder is the 11th most populous city in the State of Colorado, as well as the most populous city and the county , Athene Software, Inc. specializes in providing iCRM(TM) - Intelligent Customer Relationship Management software applications to communications, Internet and e-commerce firms. The company is privately held. For more information, visit the company's web site at www.athenesoft.com. Athene Software and iCRM are trademarks of Athene Software, Inc. MSN is a registered trademark of Microsoft Corporation. |
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