Athene Software and Portal Software Announce Alliance; Integrated Offering Provides End-to-End Solution for Expanded Customer Care Capabilities.Business Editors & High-Tech Writers BOULDER Boulder, city, United States Boulder, city (1990 pop. 83,312), seat of Boulder co., N central Colo.; inc. 1871. A Rocky Mountain resort and a suburb of Denver, it is the seat of the Univ. of Colorado (1876). , Colo.--(BUSINESS WIRE) Jan. 31, 2001- Athene Software, a provider of customer-focused intelligent Customer Relationship Management (iCRM(TM)) software and Portal Software Portal Software was founded in 1985 as Portal Information Network, one of the first ISPs in the San Francisco Bay Area. It was founded by John Little. The company offered its own interface through modem access that featured Internet email. , Inc. (Nasdaq:PRSF PRSF Presidio of San Francisco (US National Park Service) PRSF Peoples Republic of San Francisco ), a leading provider of business infrastructure software for broadband, wireless Internet, and next-generation communications services, today announced an alliance to provide companies with enhanced customer relationship management solutions. Under the terms of the agreement, Athene has integrated its APT Churn churn: see butter. (TM) and APT Profitability(TM) software products with Infranet(R), Portal's customer management and billing platform, to provide Communications Service Providers A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. (CSPs) with the ability to increase customer retention and maximize profitability. "Portal is a dominant player in the next-generation communications services sector. As competition heats up in the communications space, companies are looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. ways to offer the most comprehensive set of applications," said Eric A. Johnson, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Athene. "The combination of Athene's quality products and Portal's flexible, scalable architecture will give CSPs an end-to-end best-of-breed solution that will enhance and expand their customer care capabilities." "Portal has consistently delivered innovative, quality solutions that have delivered real results. By partnering with Athene we are continuing to build upon this success by adding new capabilities that enhance a service provider's offerings," said John Janetos, director of strategic alliances at Portal Software. "By using the true business intelligence built into the Athene products to analyze the rich billing data captured by Infranet, service providers can now proactively reach their subscribers with high-impact, personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. , messages to engage and retain customers." About APT Churn and APT Profitability APT Churn uses state-of-the-art machine learning models and advanced statistical techniques to provide customer-specific prediction and customer-centric solutions to maximize customer retention and allow management of customers by their profitability potential. First released in July 1999, APT Churn marks the industry's first native web system that not only predicts those customers most likely to churn, but also suggests the most successful retention methods and campaigns designed to keep them as loyal customers. APT Profitability proactively identifies up-sell and cross-sell opportunities for new and existing products and services. About Portal Software, Inc. Based in Cupertino, California, Portal is the leading provider of customer management and billing software for Internet and emerging next-generation communications services. The company's real-time solution enables service providers to manage customers, support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services , and collect money. Portal's customers include Qwest Communications
About Athene Software Athene Software provides a suite of customer-focused intelligent Customer Relationship Management (iCRM(TM)) software which dynamically predicts customer behavior, reveals the drivers or reasons for this behavior, delivers pro-active, real-time recommendations to all customer touch points, and continuously learns with each customer interaction. Athene's predictive intelligence provides a 360-degree view of customers throughout their life cycle. Drawing on the expertise of some of the world's best domain experts and machine learning scientists, Athene enables ISPs, subscriber-based e-businesses and Communications Service Providers around the world to proactively build and retain profitable, long-term and loyal customer bases. Athene Software is headquartered in Boulder, Colorado The City of Boulder (, Mountain Time Zone) is a home rule municipality located in Boulder County, Colorado, United States. Boulder is the 11th most populous city in the State of Colorado, as well as the most populous city and the county , USA, with offices in London. For more information, call 303/786-7500 or visit www.athenesoft.com. Athene Software, Advanced Predictive Technology Platform, APT, APT Churn, APT Profitability and iCRM are trademarks of Athene Software, Inc. |
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