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Aternity, Intel, and Forrester Provide Encore Version of Webinar on End User Experience Management.


Industry Thought Leaders Align to Share Latest Research, Analysis, and Best Practices for Overcoming Top 5 IT Management Challenges, Driving Smart Virtualization An umbrella term for enhancing a computer's ability to do work. Following are the ways virtualization is used.

Hardware Virtualization
Partitioning the computer's memory into separate and isolated "virtual machines" simulates multiple machines within one physical computer.
, and Delivering Winning Frontline Performance

BOSTON -- On the heels of launching at the prestigious DEMO conference A computer symposium run by IDG that invites vendors to showcase their newest technologies. Many new companies and products are first launched at DEMO. Founded in 1990 by industry pundit Stewart Alsop, the Palm Pilot was introduced at DEMO 1996, and 450 units were presold at the *, Aternity Inc., the leader in frontline performance intelligence for Global 1000 enterprises, today announced the general availability of an exclusive web-based event, Redefining End User Experience Management: Top 10 Keys to Success for IT and Line-of-Business Management. The event features industry thought leaders from Forrester, Intel Corporation (company) Intel Corporation - A US microelectronics manufacturer. They produced the Intel 4004, Intel 8080, Intel 8086, Intel 80186, Intel 80286, Intel 80386, Intel 486 and Pentium microprocessor families as well as many other integrated circuits and personal computer networking , and Aternity. This web-based event is available for seamless Internet viewing and can be played on-demand by visiting:

http://www.aternity.com/news_events/events_intel_forrester_end_ experience_2008.html

Jean-Pierre Garbani, Vice President at Forrester, leads the discussion by sharing the results of a recent CIO CIO: see American Federation of Labor and Congress of Industrial Organizations.


(Chief Information Officer) The executive officer in charge of information processing in an organization.
 survey which ranks the top five challenges facing IT management today. "Consistent end-to-end application and service performance guarantee is the main challenge," explains Garbani. "This comes from IT management facing more complex applications, increasingly difficult environments to comprehend, and the reliance on tribal knowledge Tribal knowledge is any unwritten information that is known within a tribe but often unknown outside of it. Further reading
  • Paul Alan Cox (2000-01-07). "Will Tribal Knowledge Survive the Millennium?".
 of the infrastructure." As a result, Garbani also reveals that recent Forrester research Forrester Research is an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers. Corporate facts
  • Founded: 1983 by George F.
 indicates that 74 percent of performance problems reported by end users are not detected by current infrastructure management. "This means that an end user frustrated with application performance picks up the phone and complains about it - from there it takes an average of six calls to the service desk to identify who owns the problem or where it is coming from," confirms Garbani.

Garbani also presents a detailed Top 10 keys to success for redefining end user experience management in 2008. Highlights from this list include discussions around strategies and best practices for smart virtualization, optimal PC security, optimization of Service Oriented Architectures (SOAs) and service reuse, and general strategies to abide by To stand to; to adhere; to maintain.

See also: Abide
 within an organization to ensure enterprise-wide visibility into the real frontline user experience.

The web-based event segues into presentations from Gregory Bryant, Vice President, Business Client Group and General Manager, Digital Office Platform Division at Intel Corporation and Trevor Matz, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  at Aternity. The inclusion of Intel and Aternity provides viewers with the opportunity to understand and apply proven solutions that close the visibility gap between frontline user experience and IT management awareness.

* DEMO 08: January 30, 2008: Aternity's 6-minute DEMO presentation can be viewed here:

http://www.aternity.com/news_events/events_demo_6minute_ presentation_2008.html

In addition, the presenters discuss the performance, availability, and operational benefits of leveraging Aternity's platform and services as a virtual appliance An operating system and application designed for a virtual machine (VM) environment. The virtual appliance is packaged as a pre-installed system image for the particular hardware environment it is intended for, such as VMware, Xen or Microsoft's Virtual Server.  for Intel[R] vPro[TM] systems. "Aternity turns each PC into a self-monitoring platform that is user experience-aware, bringing impressive performance management value to enterprise IT" explains Bryant.

Matz also provides an overview of Aternity's Frontline Performance Intelligence Platform and how its capabilities differ from traditional Application Performance Management (APM (Advanced Power Management) A programming interface (API) from Intel and Microsoft for battery-powered computers that lets programs communicate power requirements to slow down and speed up components. See ACPI.

APM - Advanced Power Management
) technology. "Invariably in·var·i·a·ble  
adj.
Not changing or subject to change; constant.



in·vari·a·bil
 our Fortune 500 customers and prospects have implemented APM technology solutions - all addressing the performance and availability of their major data center infrastructure components - such as their hosts, databases, application servers and network infrastructure," explains Matz. "Aternity compliments the end-to-end APM architecture model, by monitoring all the components of the frontline-related IT infrastructure enabling enterprises to achieve a 360 degree view of frontline user experience."

"What makes Aternity different is the aggregation of the data collected at the end user level with the data collected on the infrastructure itself (server, app server, database, and mainframe) and the feeding of this data into an analytical engine A programmable calculator designed by British scientist Charles Babbage. After his Difference Engine failed its test in 1833, Babbage started the design of the Analytical Engine in 1834.  that alerts, analyzes, and identifies problems before they affect frontline users," according to Garbani. "This removes one of the main obstacles to the use of response time in IT operations outside of the APM space: This correlation and analysis is what is needed to elevate response time to a generic IT operations monitoring parameter that complements other, more traditional indicators, such as CPU CPU
 in full central processing unit

Principal component of a digital computer, composed of a control unit, an instruction-decoding unit, and an arithmetic-logic unit.
 load and memory usage." *

The webinar concludes with the panelists responding to questions submitted from the audience.

http://www.aternity.com/news_events/events_intel_forrester_ end_experience_2008.html

* Forrester Research, Inc.: End User Experience Monitoring Software Market Update, Q1 2008, February 13, 2008

About Aternity

Aternity redefines end user experience management by providing the industry's first frontline performance intelligence platform designed to dramatically reduce business disruptions and significantly increase end user productivity. With Aternity, Global 1000 enterprises benefit from a 360 degree view of frontline user experience, self-learning, preemptive pre·emp·tive or pre-emp·tive  
adj.
1. Of, relating to, or characteristic of preemption.

2. Having or granted by the right of preemption.

3.
a.
 problem detection, and right-time decision support. Aternity achieves this by uniquely transforming every desktop - real or virtual - into a self-monitoring platform that is user-experience aware. With more than 100 years of combined experience, the Aternity management team brings together leading entrepreneurs, technologists and business leaders from the US and Israel. Among the investors in Aternity are Intel Capital, Vertex Venture Capital, Genesis Partners, and Clal Industries and Investments LTD LTD 1 Laron-type dwarfism 2 Leukotriene D 3 Long-term depression, see there 4. Long-term disability . To learn how Aternity can bring winning performance to your frontline and to find out if you qualify for a free proof-of-concept, visit www.aternity.com.

(c)2008 Aternity, Inc. All other trademarks or trade names are properties of their respective owners. All rights reserved.

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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2008, Gale Group. All rights reserved.

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Publication:Business Wire
Date:Feb 26, 2008
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