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Asurion Technology and Logistics Center Receives ISO Certification; Wireless Insurance Provider Has Industry's Only Certified Center.


NASHVILLE, Tenn. -- Tennessee-based Asurion's Technology and Logistics Center (TLC TLC total lung capacity; thin-layer chromatography.

TLC
abbr.
1. thin-layer chromatography

2.
) has received an ISO (1) See ISO speed.

(2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI.
 9001:2000 certification by the Lloyd's Register a register of vessels rated according to their quality, published yearly.
- Brande & C.

See also: Lloyd's
 Group (LRG LRG Large
LRG Liquefied Refinery Gases
LRG Local and Regional Governments
LRG Long Range Aircraft
LRG Looking Real Good
LRG Location Reference Group
LRG Local Reference Group
LRG Library Resource Guide (Information Today, Inc) 
), the company announced today.

Asurion is the leading provider of specialty insurance and other marketing services to the wireless telecommunications industry. The TLC, based in Rutherford County Rutherford County is the name of two counties in the United States:
  • Rutherford County, North Carolina
  • Rutherford County, Tennessee
, is staffed by 900 workers where repairs and refurbishments are made to wireless handsets and other products through the company's warranty and insurance services for subscribers of the world's leading wireless carriers. The Center also handles forward logistics, reverse logistics This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. , wireless device triage triage

Division of patients for priority of care, usually into three categories: those who will not survive even with treatment; those who will survive without treatment; and those whose survival depends on treatment.
 and asset recovery.

The certification follows a lengthy review process by LRG, an independent risk management organization providing risk assessment and risk mitigation solutions and management systems around the world.

"Among our major competitors, Asurion is the only organization with an ISO9001:2000 certified technology and logistics operation," said Stuart Smith, SVP SVP S'il Vous PlaƮt (French: Please)
SVP Senior Vice President
SVP Schweizerische Volkspartei (Swiss People~s Party)
SVP Society of Vertebrate Paleontology
SVP Social Venture Partners
SVP St Vincent de Paul
 and head of the TLC. "From a business and personnel standpoint, this certification tells us that we're doing our job and doing it right. Our main goal is providing top-notch customer service, both for our wireless service providers and their customers, and to receive this certification is very rewarding."

According to LRG, ISO 9001:2000 is a processed-based certification, which recognizes organizations that can link business objectives with operating effectiveness. Companies that have achieved this certification excel in a core set of eight quality management principles, including: customer focus; leadership; involvement of people; a process approach; a system approach to management; continual improvement; a factual approach to decision making; and, a mutually beneficial supplier relationship.

Bret Comolli, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Asurion said, "Our commitment across the board is to provide the best in customer service and to be an industry leader when it comes to quality management. We've invested in the right people and the right processes to get the job done. To be recognized at this high of a level is a source of pride for us all."

About Asurion

Asurion Corporation is the leading provider of specialty insurance and other marketing services to the wireless telecommunications industry. Asurion's services are designed to provide high value consumer services while also delivering financial and service benefits to its wireless carrier partners. Service offerings include (among others) Roadside Assistance Services, Handset Insurance Services, Warranty Management and Managed Wireless Solutions.

Asurion serves over 17 million subscribers through its relationships with most of the leading wireless carriers in North America and Asia, including Alltel, T-Mobile, Cingular, Verizon and more than 20 other wireless clients. For additional information about Asurion, visit www.asurion.com.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Apr 14, 2005
Words:423
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