Astute Solutions Opens European Office to Accelerate Growth in European Customer Care Market; European Office Enhances Ability to Serve Needs of Global Customers.COLUMBUS, Ohio Columbus is the capital and the largest city of the American state of Ohio. Named for explorer Christopher Columbus, the city was founded in 1812 at the confluence of the Scioto and Olentangy rivers, and assumed the functions of state capital in 1816. -- Astute Solutions (R), a leading provider of vertically focused consumer contact center solutions, today announced the opening of an office in Stuttgart, Germany as part of a planned expansion in Europe. The office will provide sales and offer support to customers in Europe, the Middle East and Africa Europe, the Middle East and Africa, usually abbreviated to EMEA, is a regional designation used for government, marketing and business purposes. It is particularly common amongst North American based companies, who often divide their international operations into the . "Our products are being used by a vast number of global organizations," said Joseph M. Sanda, president and chief executive officer of Astute Solutions. "With the addition of British Airways British Airways in full British Airways PLC International passenger airline based in London. In 1936 British Airways Ltd. was founded through the merger of three smaller airlines. as a client, and the fact that Europe is the second largest market for customer care solutions, we believe it is time to establish a physical presence in Europe. Our strategy is to continue to serve Fortune 1000 customers by providing the industry's best consumer contact center market solutions on a global basis." Roderick Rittmaier, Managing Director for Europe, the Middle East and Africa at Astute Solutions, will head up the European office. Rittmaier has more than 16 years experience in enterprise application software sales and services and has managed teams in the United Kingdom, Hong Kong Hong Kong (hŏng kŏng), Mandarin Xianggang, special administrative region of China, formerly a British crown colony (2005 est. pop. 6,899,000), land area 422 sq mi (1,092 sq km), adjacent to Guangdong prov. , Belgium, Netherlands, and Germany. "Astute has everything required to succeed in the European marketplace," Rittmaier said. "Our award winning solutions drive customer loyalty and improve operations, our technology is flexible and easy to tailor to individual application requirements, and we consistently deliver a high degree of customer support before, during and after implementation." A number of the company's customers, particularly in the consumer goods consumer goods Any tangible commodity purchased by households to satisfy their wants and needs. Consumer goods may be durable or nondurable. Durable goods (e.g., autos, furniture, and appliances) have a significant life span, often defined as three years or more, and segment, have operations in Europe and Asia, as well as the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . The European office gives Astute an opportunity to expand its relationship with these customers while developing new relationships with European-based organizations. About Astute Solutions Astute Solutions, a leading provider of vertically focused consumer contact center solutions for Fortune 1000 companies. Astute provides comprehensive solutions to meet the customer care needs of the retail, restaurant, food and beverage F&B is a common abbreviation in the United States and Commonwealth countries, including Hong Kong. F&B is typically the widely accepted abbreviation for "Food and Beverage," which is the sector/industry that specializes in the conceptualization, the making of, and delivery of foods. , and consumer packaged goods industries. Customers include companies such as McDonald's Corporation, British Airways, Nationwide Insurance, Georgia Pacific Corp., GlaxoSmithKline, Michelin, Clopay Corporation, The Toro Toro may refer to:
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