Astea International and Telcordia Technologies, Inc. Join Forces to Provide Best in Class Mobile Capabilities.Business Editors/Hi-Tech Writers HORSHAM, Pa. & MORRISTOWN, N.J.--(BUSINESS WIRE)--Aug. 19, 2002 Astea International (Nasdaq:ATEA) and Telcordia Technologies Telcordia Technologies, formerly Bell Communications Research, Inc. or Bellcore, is a telecommunications research and development (R&D) company based in the United States and created on January 1 1984 as part of the 1982 Modification of Final Judgment that broke up today announced a VAR agreement whereby Astea Alliance PocketPC will be utilized to provide mobile PDA (Personal Digital Assistant) A handheld computer for managing contacts, appointments and tasks. It typically includes a name and address database, calendar, to-do list and note taker, which are the functions in a personal information manager (see PIM). access to the Telcordia(TM) Force System, a work force management system. The Astea technology operates untethered Unattached to any data or power source by wire or fiber; in other words: wireless. Contrast with tethered. to the Telcordia Force System and can help to increase operational efficiencies, quality of service delivery, customer satisfaction and return on investment with the Telcordia Force System. "The Astea Alliance PocketPC product provides PDA access capabilities that we have envisioned for the Force System," said Richard Jacowleff, vice president of work force management systems at Telcordia Technologies. "With the Force System and the Astea Alliance PocketPC product, our customers' mobile technicians will have tools to help them improve operating costs, service performance and customer satisfaction. Our agreement with Astea is consistent with Telcordia's commitment to deliver the most functional, comprehensive and cost-efficient OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. (Operational Support System) solutions to the telecommunications industry." "Our relationship with Telcordia is a significant expansion of our indirect sales channel for the Astea Alliance Pocket PC product," said Greg Cicio, Astea's vice-president of strategic planning and corporate development. "We view this agreement as a tremendous endorsement of Astea's product functionality and interoperability with other systems." About Telcordia Technologies Telcordia Technologies, Inc., an SAIC SAIC - http://saic.com. company, is one of the world's largest providers of operations support systems Operations Support Systems (also called Operational Support Systems or OSS) are computer systems used by telecommunications service providers. The term OSS most frequently describes "network systems" dealing with the telecom network itself, supporting processes such , network software and consulting and engineering services to the telecommunications industry. A leader in the development of Next Generation Network technologies, Telcordia (www.telcordia.com) is headquartered in Morristown, NJ with offices throughout the United States, Canada, Europe, Central and South America and Asia Pacific About Astea International Astea International Inc. (www.astea.com) is a global supplier of Field Service and integrated Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solutions that provide equipment and service companies with a rapid return on their technology investment. Astea's flagship product, AllianceEnterprise CRM Suite, integrates, automates and streamlines sales and service business processes, thereby increasing productivity, competitive advantage, customer focus, top-line revenue growth and profitability. The full module set integrates marketing, sales, customer contact centers, field service, professional services and mobile CRM. Astea's customer base includes a strong following among top-tier organizations within the telecommunications industry. The Company offers over twenty years TWENTY YEARS. The lapse of twenty years raises a presumption of certain facts, and after such a time, the party against whom the presumption has been raised, will be required to prove a negative to establish his rights. 2. of domain expertise in improving business processes at equipment and service companies and a worldwide sales and service network. (c)2002 Astea International Inc. Astea, Astea Alliance PocketPC and Astea AllianceEnterprise Suite are trademarks of Astea International Inc. Telcordia is a trademark of Telcordia Technologies, Inc. All other company and product names contained herein are trademarks of the respective holders. This press release contains forward-looking statements that are made under the "safe harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. " provisions of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995 and involve a number of risks and uncertainties that could materially affect future results. Among these risk factors are possibilities that the companies mentioned in this press release may not purchase licenses for AllianceEnterprise, the continuing acceptance of Astea's products, general competitive pressures in the marketplace, and continued overall growth in the customer relationship management solutions industry. Further information regarding these as well as other key risk factors and meaningful cautionary statements that could affect the Company's financial results are included at length in the Company's Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. for the fiscal year ended December 31, 2001, filed with the Securities and Exchange Commission. |
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