Astea International Selects Template Software for Enterprise Integration; Template Delivers Value-Added Benefits of EAI to Astea Customers.DULLES, Va.--(BUSINESS WIRE)--July 15, 1999-- Template Software, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : TMPL TMPL Taylor Memorial Public Library (Cuyahoga Falls, OH) ), a leading supplier of enterprise application integration (EAI (Enterprise Application Integration) Refers to various techniques used to share data and business processes in large enterprises. When companies acquire another organization, disparate information systems have to be made to work together. ) products and services, and Astea International Inc. (NASDAQ: ATEA), a leading provider of customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solutions, today jointly announced that Astea has selected Template's innovative Enterprise Integration Template(TM) (EIT EIT erythrocyte iron turnover. (TM)) product to provide application plug-and-play integration capabilities with its ServiceAlliance(R) CRM software. This is part of a new strategic alliance between the two companies that will enable Astea's customers to easily and cost-effectively integrate ServiceAlliance with ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. products such as SAP R/3, and other mission-critical applications in customers' enterprise application portfolios. "Astea's use of EIT as an integral part of ServiceAlliance solutions represents a significant advancement toward our goal of achieving leadership in the enterprise application integration market," said Joe Fox, Template's chief executive officer. "The new integrated solution will broaden Template's reach by introducing our premier EAI solution to the customer relationship management market." "The alliance with Template Software enables Astea to effectively diffuse arguments by ERP vendors A list of Enterprise resource planning (ERP) vendors. ERP vendors by revenue The largest vendors worldwide in 2005 according to Gartner Dataquest: Market share 2005 according to Gartner Dataquest[1] # Vendor Revenue (million $) Market share on the issue of integration, and encourages more interest from large and mid-cap companies to consider our ServiceAlliance solution," said Jake LaMotta Giacobbe La Motta (born July 10, 1921), better known as Jake LaMotta, nicknamed "The Bronx Bull" and "The Raging Bull", is a former boxer who was world middleweight champion and whose life has been as controversial outside the ring as it was inside it. , president and COO of Astea International. "EIT coupled with ServiceAlliance delivers a critical value-add for our customers which translates to a competitive advantage for us!" About ServiceAlliance ServiceAlliance is Astea's newest customer relationship management solution that centralizes, automates and accelerates all aspects of customer service operations. Its tightly integrated combination of front and back-office functionality is designed for optimal support of organizations that consider service to be mission critical. A comprehensive customer service management tool, it addresses: customer requests; support and helpdesk; field-service scheduling, dispatching and contact management; contract, sales and service order management; pricing and quotations; inventory management and logistics; and billing. Easily tailored to an organization's workflow without source code modification, ServiceAlliance provides a wealth of data and decision support tools that help service organizations continuously refine the quality of their customer processes. About EIT Template Software's EIT product is a memory-resident, object resource manager, delivering a powerful breakthrough in real-time information integration. EIT uses Template's core distributed-object technology to integrate applications, information flows, business rules and data into an active object model (structure and state) of an enterprise. Template's core technology has supported complex application integration requirements for over a decade. The active object model is also used, as a DBMS (DataBase Management System) Software that controls the organization, storage, retrieval, security and integrity of data in a database. It accepts requests from the application and instructs the operating system to transfer the appropriate data. is used, as a platform for implementing new enterprise applications. About Astea International Astea International specializes in Customer Relationship Management software solutions for organizations where customer service is considered mission critical. Astea has over twenty years TWENTY YEARS. The lapse of twenty years raises a presumption of certain facts, and after such a time, the party against whom the presumption has been raised, will be required to prove a negative to establish his rights. 2. of customer service automation experience and supports a global client base. Clients include leading companies such as Groupe Bull, NCR (NCR Corporation, Dayton, OH, www.ncr.com) A technology company specializing in financial terminal transactions, retail systems and data warehousing. Until the late 1990s, NCR was heavily invested in the hardware side of the industry, known worldwide as a major manufacturer of computers , Storage Tek, GTE GTE General Telephone & Electronics GTE Génie Thermique et Énergie (French) GTE Gas Turbine Engine GTE Global Tropospheric Experiment GTE Geothermal Energy GTE Gas Turbine Efficiency plc (Sweden & USA) Customer Networks, Johnson Controls, Siemens Networks, and Hitachi Medical Systems. Astea markets its products through direct and indirect sales and services networks throughout North America, Europe, Israel, Asia, Australia and New Zealand New Zealand (zē`lənd), island country (2005 est. pop. 4,035,000), 104,454 sq mi (270,534 sq km), in the S Pacific Ocean, over 1,000 mi (1,600 km) SE of Australia. The capital is Wellington; the largest city and leading port is Auckland. . Corporate Headquarters are located at 455 Business Center Drive, Horsham, Pennsylvania 19044. Astea can be reached by phone at 800/878-4657 and 215/682-2500, by e-mail at info@astea.com, and on the World Wide Web at www.astea.com. About Template Software Template Software is the leading provider of software products and solutions for enterprise application integration. Template's object-based integration architecture and innovative software templates enable organizations to rapidly capture, automate and integrate critical business processes across the enterprise, reducing cost and risk of implementing business solutions. For more information about Template Software and its technology offerings, contact Template Software Headquarters, 45365 Vintage Park Plaza, Suite 100, Dulles, Virginia 20166; voice: 703/318-1000; fax: 703/318-3253; e-mail: info@template.com; World Wide Web: www.template.com. Template Software, Enterprise Integration Template, and EIT are trademarks of Template Software, Inc. Astea and ServiceAlliance are registered trademarks of Astea International Inc. All other names mentioned above may be trademarks or registered trademarks of their respective owners. "Safe Harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. " statement under the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995: This release contains forward-looking statements that are subject to risks and uncertainties, including, but not limited to, the impact of competitive products, product demand and market acceptance risks, reliance on key strategic alliances, fluctuations in operating results, reliance on key personnel, and other risks detailed from time to time in Template's and Astea's periodic reports filed with the Securities and Exchange Commission (which reports are available from each company upon request). These risks could cause Template Software's actual results for 1999 and beyond to differ materially from those expressed in any forward-looking statements made by, or on behalf of, Template Software in this release, or could cause Astea's actual results for 1999 and beyond to differ materially from those expressed in any forward-looking statements made by, or on behalf of, Astea in this release. |
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