Astea International Ramps Up Marketing With New Alliances; Agreements Provide New Sales, Marketing Opportunities.

Business Editors/Hi-Tech Writers

HORSHAM, Pa.--(BUSINESS WIRE)--May 8, 2002

Astea International, Inc. (Nasdaq: ATEA) today announced alliances with six new technology companies. According to Astea chairman and chief executive officer Zack Bergreen, the agreements come on the heels of a renewed commitment to alliance-based marketing. "During the first quarter, we allocated new resources to this area, and we are gratified that we have been able to generate tangible results so quickly."

The new agreements, which were negotiated during February, March and April are with Rochester-based Questra, Intermec (NYSE: UNA) in Cedar Rapids, IA, Sunguard Data Systems (NYSE: SDS) located in Malvern, PA, Irvine-based Best Software (FTSE: SGE), Right Answers in Pittsburgh and Virginia-based HSO Business Systems. According to Scott Miner, newly appointed vice president of alliances for Astea International, "There are several more agreements in the pipeline, and we plan to announce them as the year unfolds."

Bergreen said that the strategy behind new alliances is to "extend the diversity of our unique solutions and our technology to new platforms that will provide our customers a broader range of options from which to choose. Ultimately, we see that this benefit will result in shortened sales cycles for Astea, new marketing opportunities and new licensing revenues."

About Astea International

Astea International Inc. (www.astea.com) develops, markets and supports Customer Relationship Management (CRM) solutions for companies that sell and service equipment, or sell and deliver professional services. Astea's CRM solutions are used by companies in information technology, healthcare, industrial controls and instrumentation, retail systems, imaging systems, facilities management, telecommunications and other industries to improve operating costs, revenue recovery, revenue generation and customer loyalty. Astea offers over twenty years of related domain expertise and a worldwide sales and service network.

(c)2002 Astea International Inc. Astea is a registered trademark and AllianceEnterprise Suite is a trademark of Astea International Inc. All other company and product names contained herein are trademarks of the respective holders.

This press release contains forward-looking statements that are made under the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties that could materially affect future results. Among these risk factors are possibilities that the companies mentioned in this press release may not purchase licenses for AllianceEnterprise, the continuing acceptance of Astea's products, general competitive pressures in the marketplace, and continued overall growth in the customer relationship management solutions industry. Further information regarding these as well as other key risk factors and meaningful cautionary statements that could affect the Company's financial results are included at length in the Company's Form 10-K for the fiscal year ended December 31, 2001, filed with the Securities and Exchange Commission.