Astea Announces Membership in the Microsoft Certified Partner Program.Business Editors/Hi-Tech Writers HORSHAM, Pa.--(BUSINESS WIRE)--April 24, 2001 Astea International Inc. (Nasdaq:ATEA), the leading provider of equipment-service-centric Customer Relationship Management (eCRM) solutions has been named as a Microsoft Certified Partner, affirming Astea's experience and long-term commitment in deploying the latest Microsoft technologies. Membership in the Microsoft Certified Partner Program offers a variety of resources such as training, technical support, early access to Microsoft products and peer-networking opportunities that Astea will use to increase partnerships for more robust, end-to-end eCRM solutions. "We are very pleased with our new status as a Microsoft Certified Partner and benefits such as early access to new Microsoft technologies, especially, Microsoft.NET Enterprise Server," said Zack Bergreen, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Astea International. "Astea's research and development efforts are based on a Distributed Component Object Model (programming) Distributed Component Object Model - (DCOM) Microsoft's extension of their Component Object Model (COM) to support objects distributed across a network. DCOM has been submitted to the IETF as a draft standard. and Microsoft Transaction Server A TP monitor for Windows NT servers from Microsoft that supports transaction-based applications on LANs, the Internet and intranets. It also serves as the infrastructure for a multi-tier system. It is used in the middle tier between the client and the database server. . By leveraging MTS (1) See Microsoft Transaction Server. (2) (Modular TV System) The stereo channel added to the NTSC standard, which includes the SAP audio channel for special use. 1. MTS - Message Transport System. 2. , DCOM (Distributed Component Object Model) Formerly Network OLE, it is Microsoft's technology for distributed objects. DCOM is based on COM, Microsoft's component software architecture, which defines the object interfaces. and Microsoft.NET Enterprise Server, and collaborations within the BizTalk Framework, Astea will provide even greater product flexibility, scalability and interoperability with other business systems." Earlier this year, Astea announced the culmination of a `multi-year corporate transformation initiative' that refocused the Company's resources on a global scale and realigned its products and services in the CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. marketplace. Product realignment re·a·lign tr.v. re·a·ligned, re·a·lign·ing, re·a·ligns 1. To put back into proper order or alignment. 2. To make new groupings of or working arrangements between. included migration to Microsoft-centric platforms with Astea's AllianceEnterprise eCRM Suite and AllianceRemote Suite for Mobile CRM applications. The Microsoft-centric strategy allows Astea's CRM products to blend with other software products that are familiar to most business users. "When customers are looking to implement a Microsoft technology solution for their business, their best bet is to turn to an expert--a Microsoft Certified Partner," said Rosa Garcia, general manager of the Partner Programs Group at Microsoft. "Microsoft provides its Certified Partners with in-depth access to existing and emerging Microsoft technologies and related training and resources to help ensure that they have the technical intimacy needed to deliver quality solutions. Microsoft recognizes Astea for demonstrating this level of expertise and welcomes it as a new Microsoft Certified Partner." Astea International Inc. (www.astea.com) specializes in equipment-service-centric Customer Relationship Management (eCRM) software solutions used by companies in multiple industries to improve productivity, revenue and customer interaction. Astea has over twenty years TWENTY YEARS. The lapse of twenty years raises a presumption of certain facts, and after such a time, the party against whom the presumption has been raised, will be required to prove a negative to establish his rights. 2. of experience with automating customer-facing processes and supports a global client base. Astea markets its products through direct and indirect sales and services networks throughout North America, Europe and the Asia-Pacific. (c) 2001 Astea International Inc. Astea is a registered trademark and AllianceEnterprise eCRM Suite and AllianceRemote Suite are a trademarks of Astea International Inc. All other company and product names contained herein are trademarks of the respective holders. This press release contains forward-looking statements that are made under the "safe harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. " provisions of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995 and involve a number of risks and uncertainties that could materially affect future results. Among these risk factors are possibilities that the companies mentioned in this press release may not purchase licenses for AllianceEnterprise, the continuing acceptance of Astea's products, general competitive pressures in the marketplace, and continued overall growth in the customer relationship management solutions industry. Further information regarding these as well as other key risk factors and meaningful cautionary statements that could affect the Company's financial results are included at length in the Company's Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. for the fiscal year ended December 31, 2000, filed with the Securities and Exchange Commission. |
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