Astea Addresses 'Solutions for a New Century' at HealthTech 2001 Conference.Business Editors/Hi-Tech Writers HORSHAM, PA--(BUSINESS WIRE)--April 23, 2001 Provider of management software for healthcare industry's mission-critical field service applications participating in conference sessions and exhibition Representatives from Astea International Inc. (Nasdaq:ATEA), the leading provider of management software for mission-critical field service applications, will be on hand at the Cleveland Convention Center, April 23-25, for the HealthTech 2001 Meeting of Healthcare Technology Professionals. The conference and exhibition address the management, service, support and integration of equipment, systems and business processes in the healthcare industry. "Astea's enterprise software solutions are winning tremendous acceptance in the healthcare industry from medical equipment manufacturers, third-party service companies and in-house In-house In the context of general equities, keeping an activity within the firm. For example, rather than go to the marketplace and sell a security for a client to anyone, an attempt is made to find a buyer to complete the transaction with the firm. technology managers," said James W. Kirby, vice president of sales and marketing. "This year's theme at HealthTech 2001, 'Solutions for a New Century,' is particularly apropos ap·ro·pos adj. Being at once opportune and to the point. See Synonyms at relevant. adv. 1. At an appropriate time; opportunely. 2. in view of the new products Astea is introducing this year." On the exhibition floor, Astea will be demonstrating its latest software solutions with the AllianceEnterprise eCRM Suite(TM) and EveryWareUR mobile CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. option that supports field employees with decision-support and administrative tools on- and off-line, and can be used in transmission-restricted areas at medical facilities. Ron Greco, a consultant who has been on both sides of the service management customer/vendor relationship having matriculated to Astea from a medical device manufacturer, will speak on the topic of "Selecting a Service Solution" at one of the conference sessions. About AllianceEnterprise eCRM Suite The AllianceEnterprise eCRM Suite delivers modular, comprehensive out-of-box functionality for automating customer-facing business processes. The Suite's four major components for integrated Field Service management (iFSA), Call Center management (iCCA), Sales Force management (iSFA) and Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. management (iPSA) Automation applications are tightly integrated through a centralized cen·tral·ize v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es v.tr. 1. To draw into or toward a center; consolidate. 2. 'Core Services' enterprise infrastructure that links with leading financial and ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. products, collapsing multiple, interdependent in·ter·de·pen·dent adj. Mutually dependent: "Today, the mission of one institution can be accomplished only by recognizing that it lives in an interdependent world with conflicts and overlapping interests" business processes into a centralized, coherent solution for higher efficiency, response and revenue at all customer touch points. AllianceRemote Suite options to AllianceEnterprise offer multiple device choices for each of Untethered Unattached to any data or power source by wire or fiber; in other words: wireless. Contrast with tethered. Remote (EveryWareUR), real-time Wireless Remote (AirWareWR) and Internet/intranet Remote User (WebWareRU) mobile CRM applications. Astea's PSOplus professional services support AllianceEnterprise with a portfolio of services for Business Consulting, Project Implementation, IT Systems Integration and Life Cycle Support. About Astea International Inc. Astea International Inc. (www.astea.com) specializes in equipment-service-centric Customer Relationship Management (eCRM) software solutions used by companies in multiple industries to improve productivity, revenue and customer interaction. Astea has over twenty years TWENTY YEARS. The lapse of twenty years raises a presumption of certain facts, and after such a time, the party against whom the presumption has been raised, will be required to prove a negative to establish his rights. 2. of experience with automating customer-facing business processes and supports a global client base. Astea markets its products through direct and indirect sales and services networks throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe and the Asia-Pacific. (c)2001 Astea International Inc. Astea is a registered trademark and AllianceEnterprise eCRM Suite and AllianceRemote Suite are trademarks of Astea International Inc. |
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