Assurz Adds Two E-Commerce Veterans to Stellar Team.Kim Lee and Michael Cruz Set to Build Relationships with the Merchant Community for the Leading Customer Satisfaction Guarantee Provider REDWOOD CITY Redwood City, city (1990 pop. 66,072), seat of San Mateo co., W Calif., on San Francisco Bay; inc. 1868. Manufactures include commmunications, electrical, electronic, and medical equipment. , Calif. -- Assurz, Inc., the leading "Customer Satisfaction Guarantee Provider", announced today that Kim Lee and Michael Cruz have joined the company as Vice President of Business Development and Manager of Relationship Management respectively. Ms. Lee and Mr. Cruz bring over 25 years of payment and e-commerce experience to bolster This article is about the pillow called a bolster. For other meanings of the word "bolster", see bolster (disambiguation). A bolster (etymology: Middle English, derived from Old English, and before that the Germanic word bulgstraz the company's relationships with leading online retail merchants across the US. Ms. Lee has had a long history of serving the leading on-line retail merchants and is expected to build Assurz' relationships with medium to large online retail merchants across the US. Most recently Lee worked for The Royal Bank of Scotland
The Royal Bank of Scotland Plc (Scottish Gaelic: Banca Rìoghail na h-Alba , the world's third largest bank, in their international merchant processing division. Previously, she worked for Chase Paymentech Solutions, the world's largest retail payment processing company and a joint venture of JP Morgan Chase & Co. and First Data Corp. During her 10 years in the payment processing sector Lee was a top performer selling to the Electronic Retail Industry. In his new role, Mr. Cruz will manage the day-to-day account service needs of the merchant customers of Assurz from service implementation to post launch support. Prior to joining Assurz, Cruz spent three years at credit card transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time. Transaction processing systems are the backbone of an organization because they update constantly. company Digital Financial Group where he was director of business development. He previously served as director of product development for Inovant, a subsidiary of Visa and the world's largest consumer payment processor. Additionally, he also held senior project management, relationship management and implementation positions at Trintech and Visa USA. "Kim Lee and Mike Cruz bring extensive experience in the bankcard bank·card n. A card issued by a bank authorizing the holder to receive bank services and often functioning as a debit card. , payment and e-commerce industries. Their broad knowledge of the operational needs of online retailers will enable us to maintain the highest degree of client service on a daily basis," said David Dittmore, Chief Operating Officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. . "Attracting talent of Kim's and Mike's caliber is an indication of the potential Assurz has to re-define the customer satisfaction equation for retailers." About Assurz: Assurz provides a 100% Satisfaction Guarantee to consumers who shop online for general merchandise. The Assurz guarantee enables shoppers to evaluate their purchases for an extended 90-day period and, if dissatisfied dis·sat·is·fied adj. Feeling or exhibiting a lack of contentment or satisfaction. dis·sat is·fied , receive full reimbursement ReimbursementPayment made to someone for out-of-pocket expenses has incurred. of their purchase as well as prepaid pre·pay tr.v. pre·paid, pre·pay·ing, pre·pays To pay or pay for beforehand. pre·pay ment n. return shipping directly from Assurz. This industry-first
guarantee program works to overcome widespread insecurities about
unfamiliar websites and possible product dissatisfaction through a fast,
simple and convenient return process. The Assurz 100% Satisfaction
Guarantee is offered through select merchants and channel partners. For
more information, visit www.assurz.com.
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