Assurant Solutions Improves Service Network Capabilities Through Partnership with ServicePower.ATLANTA & LOUISVILLE, Ky. -- Assurant Solutions, a leading global provider of extended service plans, wireless protection and home warranty A Home warranty is an insurance contract that covers the repair and replacement costs of home appliances. The warranty generally covers equipment and appliances such as dishwashers, plumbing systems, electrical systems etc. programs, has partnered with ServicePower to improve the efficiency and effectiveness of its service network's home service scheduling process. ServicePower's Field Service Solutions (FSS FSS Federal Supply Service (US General Services Administration) FSS Flight Service Station FSS Family Self-Sufficiency FSS Fixed Satellite Service FSS Forensic Science Service (Great Britain) ) Division is a provider of Web-based, automated job scheduling In a large computer, establishing a job queue to run a sequence of programs over any period of time such as a single shift, a full day, etc. , GPS tracking and navigation and warranty chain management services for the service delivery and installation industries. Assurant Solutions is part of Assurant (NYSE NYSE See: New York Stock Exchange :AIZ AIZ Lake of the Ozarks, Missouri (Lee C. Fine Memorial Airport) AIZ Air Intercept Zone AIZ Anti Imperialistische Zelle(n) (German: Anti-Imperialistic Cell; now defunct terrorist group) ), a premier provider of specialized insurance products and related services in North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. and selected international markets. "ServicePower will provide Assurant Solutions an electronic mechanism that will enable us to securely schedule new jobs with service providers and also provide a clear view of a job's life cycle," said Keith Meier, senior vice president and general manager, extended service contracts, for Assurant Solutions. Assurant Solutions said the primary goal of the partnership is to improve the efficiency and effectiveness of its network of 22,000+ service providers. "ServicePower's offerings will enable us to reduce in-home repair times while offering more flexible scheduling options to the customer," Meier said. "Assurant Solutions will schedule certain customer service repairs through our Web-based, electronic dispatch application, FSS," said Chris Smith, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , ServicePower Field Service Solutions. "Service providers, in turn, will benefit from additional productivity-enhancing tools such as route optimization, electronic, interactive voice response and mobile dispatch options, GPS tracking and navigation applications that will create a more efficient repair process and a more satisfying repair experience for the customer." About Assurant Solutions Assurant Solutions businesses develop, underwrite, market and administer specialty insurance, extended service contracts and other risk management solutions through collaborative relationships with leading financial institutions, retailers, automobile dealers, funeral homes, utilities and other entities. With operations in 19 locations, including executive offices in Atlanta, Ga., Assurant Solutions serves clients and their customers in 12 countries throughout North America, the Caribbean, Latin America and Europe. www.assurantsolutions.com Assurant Solutions is part of Assurant, a premier provider of specialized insurance products and related services in North American and selected international markets. Assurant, a Fortune 500 company, is traded on the New York Stock Exchange New York Stock Exchange (NYSE) World's largest marketplace for securities. The exchange began as an informal meeting of 24 men in 1792 on what is now Wall Street in New York City. under the symbol AIZ. Assurant has over $20 billion in assets and $7 billion in annual revenue. www.assurant.com About ServicePower ServicePower (LSE LSE - Language Sensitive Editor :SVR Noun 1. SVR - Russia's intelligence service responsible for foreign operations, intelligence-gathering and analysis, and the exchange of intelligence information; collaborates with other countries to oppose proliferation of weapons of mass destruction, terrorism and ) offers tools that enable optimized service execution across the entire service chain. The company provides the most widely used artificial intelligence based field service scheduling application in the world. ServicePower solutions, offered throughout the U.S., Canada, the UK, and Europe, allow companies to locate their directly employed field resources in specific geographical areas and supplement their coverage with a network of independent, authorized servicers in other areas. The routes for both the company's field resources and the independent servicers are optimized by ServicePower's technology to ensure the right balance between service and cost. ServicePower also provides warranty chain management, call center services, and analytics for manufacturers, third-party administrators, and retailers. ServicePower's customers include innovative, world leading companies such as Argos, Avaya, GE, Hitachi, Sanyo, Sharp, and Siemens. For more information, visit www.servicepower.com. |
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