Aspect Telecommunications Completes Transaction to Acquire TCS Management Group.Telecommunications Corporation (Aspect), announced today that Aspect has completed a transaction to acquire Nashville, Tennessee-based TCS (Transportation Control System) A widely used integrated information system for railroad transportation developed by the Missouri Pacific Railroad Company in the late 1960s and early 1970s. It was later implemented by Union Pacific when the companies merged. Management Group, Inc. (TCS) from Next plc (a UK-based retailer). The Federal Trade Commission granted an early termination of the waiting period under the Hart-Scott-Rodino Act Hart-Scott-Rodino Act Often used in risk arbitrage. Antitrust act administered by U.S. Department of Justice and the FTC that requires an investor to file a form with the government before he acquires an economic interest in the lesser amount of $15 million or 15% of the . This transaction was closed today under terms specified by the agreement between Aspect and Next plc as previously announced on October 5, 1995. Founded in 1985, Aspect (NASDAQ/NMS:ASPT ASPT American Society of Plant Taxonomists ASPT American Society of Phlebotomy Technicians ASPT Average Score Per Taxon (neural networks) ASPT Academy of Screen Printing Technology ASPT Army School of Physical Training ) is a global provider of solutions for mission-critical call centers -- call centers that exist to generate revenue, service customers and protect market position, as well as handle calls. The company also provides services vital to call center environments including call center integration, business applications consulting and training. Aspect customers are regional, national and multinational enterprises in a range of industries -- financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , insurance, technology, utilities, consumer services Consumer Services refers to the formulation, deformulation, technical consulting and testing of most consumer products, such as food, herbs, beverages, vitamins, pharmaceuticals, cosmetics, hair products, household cleaners, [paints, plastics, metals, waxes, coatings, minerals, , travel, entertainment and government. Aspect is headquartered in San Jose, California San Jose (IPA: /ˌsænhoʊˈzeɪ/) is the third-largest city in California, and the tenth-largest in the United States. It is the county seat of Santa Clara County. and has approximately 750 employees throughout North America and Europe. Aspect's home page on the World Wide Web is http://www.aspect.com. TCS, founded in 1975, develops and sells the TeleCenter System, the world's leading workforce management software system for call centers. Installed in over 800 call centers in 32 countries, the TCS system automates the tasks associated with managing the workforce in a call center, including call forecasting, staff scheduling and performance tracking. TCS workforce management software can work with any ACD (Automatic Call Distributor) A computerized phone system that responds to the caller with a voice menu and connects the call to the appropriate agent. It can also distribute calls equally to agents. product, and is designed for call centers with more than 25 agents. Applications include customer service, catalog sales, telemarketing, help desks and reservations. TCS is headquartered in Nashville, Tennessee, with offices in Boston, Chicago, Denver, San Francisco, Seattle, Toronto and London. CONTACT: Aspect Telecommunications Ed Cluss, 408/325-2318 |
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