Aspect Telecommunications Awarded Major Contract From Deutsche Telekom; Aspect is Chosen Vendor for One of the World's Largest Customer Contact Center Contracts.

SAN JOSE, Calif.--(BUSINESS WIRE)--March 3, 1999--Aspect Telecommunications Corporation (Nasdaq:ASPT), a leading supplier of customer relationship solutions, today announced the receipt of a multisystem order from Deutsche Telekom, Europe's largest telecommunications company and the third largest carrier worldwide.

Under the terms of the agreement, Aspect will install more than 100 Customer Relationship Management application suites, including their ACD (automatic call distributor) Server with award-winning Release 7 Software, throughout Germany over the next year. Deutsche Telekom's customer contact centers will then support more than 15,000 agents in the company's sales and service divisions. This contract is part of a major drive within Deutsche Telekom to continue to improve customer service by providing easier access to the Telekom sales and service functions. This investment will help Deutsche Telekom meet the challenges that it will face from the increasingly competitive environment within the telecommunications market in Germany.

The deal further strengthens Aspect's relationship with the German telecommunications giant. In 1997, Aspect's German subsidiary, Aspect Telecommunications GmbH, and Deutsche Telekom entered a non-exclusive, multiyear partnership in which Aspect solutions are sold tce. We look forward to working closely with our colleagues at Deutsche Telekom to implement best-of-class technology that will meet their customers' evolving needs and pspect met all our requirements for stability and flexibility and was very well accepted by the user community."

Deutsche Telekom

Deutsche Telekom, with revbscribers), has over 45 million telephone lines in service and currently about 1.9 million customers for its online service, T-Online. Deutsche Telekom serves customers aompanies in a broad array of industries worldwiforms and comprehensive professional services. Founded in 1985, the company is headquartered in San Jose, California, with offices in major cities around the world. For more information about Aspect, visit the company's Web site at http://www.aspect.com or call 1-800-226-8441.

Except for historical information contained herein, the matters discussed in this news release are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities and Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995, and are made under the safe-harbor provisions thereof. Such forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from those projected including: changes in the scope or schedule for the contract; customer acceptance; technical performance of products and services; as well as the potential impact of the Year 2000 problem. Other risks that could cause actual results to differ materially from those projected are discussed in Aspect's Form 10-K and Annual Report for the fiscal year ended December 31, 1997 and Forms 10-Q for the fiscal quarters ended March 31, 1998, June 30, 1998 and September 30, 1998, as amended. Readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management's analysis only as of the date hereof. Aspect undertakes no obligation to publicly release the results of any revision to these forward-looking statements which may be made to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

Note to Editors: Aspect and the Aspect logo are trademarks or registered trademarks of Aspect Telecommunications Corporation in the United States and/or other countries. All other product or service names mentioned in this document may be trademarks of the companies with which they are associated.