Aspect Telecommunications Awarded $20 Million Call Center Contract From U.S. Postal Service.GREENBELT, Md.--(BUSINESS WIRE)--July 2, 1996--Aspect Telecommunications Corp. announced today the receipt of a multi-system order from the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. Postal Service postal service, arrangements made by a government for the transmission of letters, packages, and periodicals, and for related services. Early courier systems for government use were organized in the Persian Empire under Cyrus, in the Roman Empire, and in medieval for Aspect CallCenter System automatic call distributors and certain call center systems and services valued at $20 million. Aspect believes this is the largest single domestic order for call center systems and services placed at one time since the company was awarded a $71 million order from the U.S. Internal Revenue Service in 1992. Joseph O'Donnell, Aspect's Federal Systems general manager, based in Washington, DC., stated that implementation of the first systems is anticipated to begin this summer and that the contract will span five years. The Postal Service will utilize these systems in its National Service Centers in support of the Postal Service Corporate Call Management Program. Founded in 1985, Aspect Telecommunications (NASDAQ/NMS:ASPT ASPT American Society of Plant Taxonomists ASPT American Society of Phlebotomy Technicians ASPT Average Score Per Taxon (neural networks) ASPT Academy of Screen Printing Technology ASPT Army School of Physical Training ) is a global provider of comprehensive business solutions for mission-critical call centers. Aspect products include automatic call distributors, interactive voice response systems, management information and reporting tools and planning and forecasting packages. Aspect also provides services vital to call center environments, including business applications consulting, systems integration and training. The company is headquartered in San Jose San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif. For more information, contact Aspect at 800/226-8441 or http://www.aspect.com on the World Wide Web. -0- Note to Editors: Any forward looking statements in this news release may be subject to certain risks which are described in Aspect's 1995 Annual Report to Shareholders, 1995 SEC 10K filing and First Quarter 1996 10Q filing. The Aspect logo and Aspect CallCenter are registered trademarks of Aspect Telecommunications Corp. CONTACT: Aspect Telecommunications Corp. Joe O'Donnell Joseph (Joe) Roger O'Donnell (May 7, 1922 – August 9, 2007) was an American documentary photographer, photojournalist and a photographer for the United States Information Agency. , 301/220-0471 or USPS (1) (Uninterruptible Switching Power Supply) A power supply for a computer that contains its own battery and uninterruptible power supply (UPS) circuitry. See power supply and UPS. David G. Beckman, 202/268-6809 |
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