Aspect Telecommunications Announces New Executive Appointments.SAN JOSE, Calif.--(BUSINESS WIRE)--July 15, 1996--Aspect Telecommunications announced today the recent appointments of two new executives to the company's management team. Kathleen M. Cruz has been named Vice President, Information Technology and Chief Information Officer, reporting to James R. Carreker, Chairman and Chief Executive Officer of Aspect. David M. Yoffie has joined as Vice President, Worldwide Operations, reporting to Dennis L. Haar, President and Chief Operating Officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. of Aspect. According to Jim According to Jim is an American situation comedy television series originally broadcast by ABC. The show premiered with little publicity in October 2001, following the surprise hit comedy My Wife and Kids. Carreker, "These selections are the next steps in preparing Aspect for continued global growth." The appointment of Kathy Cruz, who serves as the company's first CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. , is the result of a structural change creating a separate IT department within Aspect. She joins Aspect from Verifone, Inc., where she served as Vice President, MIS and CIO, with a widely dispersed IT team that was based in six countries and supported a highly mobile employee workforce. Earlier in her career she served in a variety of IT functions at Bank of America
Bank of America (NYSE: BAC TYO: 8648 ) is the largest commercial bank in the United States in terms of deposits, and the largest company of its kind in the world. , The Gap and ITEL ITEL Internet Telephony ITEL Input Transaction & Error Listing Rail Leasing. She holds a B.A. from the University of San Francisco • • [ and is an author and frequent lecturer on how a well-executed IT strategy can further corporate goals. Dave Yoffie joined Aspect in March to direct the company's manufacturing, product support, customer administration, and corporate quality functions. Prior to joining Aspect, he was Senior Vice President, Operations, at AG Associates. Earlier he held a similar position at Global Village Communications and served as a principal with Pittiglio, Todd, Rabin & McGrath, the international operations management consulting firm. He has a B.A. from Claremont McKenna College A member of the Claremont Colleges, Claremont McKenna College is a small, highly selective, private coeducational, liberal arts college enrolling about 1100 students with a curricular emphasis on government, economics, and public policy. and a B.S. and an M.S. from Stanford University. Aspect Telecommunications Founded in 1985, Aspect Telecommunications (Nasdaq:ASPT) is a global provider of comprehensive business solutions for mission-critical call centers. Aspect products include automatic call distributors, interactive response systems, management information and reporting tools, and planning and forecasting packages. Aspect also provides services vital to call center environments, including business applications consulting, systems integration and training. World headquarters are located in San Jose, California San Jose (IPA: /ˌsænhoʊˈzeɪ/) is the third-largest city in California, and the tenth-largest in the United States. It is the county seat of Santa Clara County. . For additional information, visit Aspect on the World Wide Web at http://www.aspect.com. CONTACT: Aspect Telecommunications, San Jose Shelley Hurst, 408/325-2743 |
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