Aspect Communications To Host Employment Open House Today To Enlarge eCRM Technology Workforce; Market Acceptance of Aspect Portal Creates Career Opportunities.Business/High-Tech Editors Communciations Solutions EXPO Fall 1999 SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--March 30, 2000 Aspect Communications Corporation (Nasdaq:ASPT ASPT American Society of Plant Taxonomists ASPT American Society of Phlebotomy Technicians ASPT Average Score Per Taxon (neural networks) ASPT Academy of Screen Printing Technology ASPT Army School of Physical Training ), the leading provider of customer relationship portals, will hold an invitational in·vi·ta·tion·al adj. Restricted to invited participants: an invitational golf tournament. n. An event, especially a sports tournament, restricted to invited participants. Adj. 1. professional employment open house from 4 to 8 p.m. today at its corporate headquarters at 1310 Ridder Park Drive in San Jose, Calif. Aspect, with product development teams in Nashville, Tenn.; Chelmsford, Mass.; and the United Kingdom, in addition to San Jose, seeks to enlarge its worldwide workforce of more than 2,600 people. The expansion is in support of the market's growing demand for the company's eCRM technology solutions, such as the Aspect(R) Customer Relationship Portal. Professional opportunities have emerged in software, systems and systems integrity engineering; information technology; technical sales; product marketing; and management. Aspect will also hold an internship internship /in·tern·ship/ (in´tern-ship) the position or term of service of an intern in a hospital. internship, n the course work or practicum conducted in a professional dental clinic. open house concurrently. The Aspect Customer Relationship Portal The Aspect Customer Relationship Portal allows companies to build eCRM applications that integrate front- and back-office systems, eCommerce applications and multimedia contact centers into one centrally managed eBusiness system. The Aspect Portal Multimedia application unifies and personalizes customer interactions across Web, phone, fax and e-mail to identify, qualify, cross-sell, up-sell and route customers in real time. The Aspect Customer Relationship Portal was recently named a Best of Show award winner at the Fall `99 Communications Solutions Expo (formerly CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. Expo) and received Product of the Year in the "Multimedia Customer Contact Portal" category from C@LL CENTER CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Solutions magazine. More than 100 customers have selected the Aspect Portal since it became generally available in August 1999. Fortune 500 companies in the banking, health care and communications industries communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. are using the Aspect Portal as the foundation for eCRM and eBusiness strategies worldwide. Companies that have selected the Aspect Portal include Microsoft, Cellular One, Amway, Bank United, Carlton and United Breweries, Puget Sound Energy Puget Sound Energy (PSE) is an energy company providing electrical power and natural gas in the Puget Sound region of the northwest United States. It serves electrical power to over 1 million customers in Island, Jefferson, King, Kitsap, Kittitas, Pierce, Skagit, Thurston, and , DRINKS.com and Vodafone. Aspect Communications Aspect Communications Corporation is the leading provider of customer relationship portals, a software platform for building and deploying eCRM applications that enable businesses to ensure consistent interactions with their customers from one centrally managed eBusiness system. Aspect's leadership position in customer relationship management solutions is based on its 14-year history and more than 7,300 customer contact center implementations. Aspect is headquartered in San Jose, Calif., with offices in major cities worldwide. For more information about Aspect, visit the company's Web site at http://www.aspect.com or call 1-888-412-7728. Aspect and the Aspect logo are trademarks and/or service marks of Aspect Communications Corporation in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and/or other countries. All other product or service names mentioned in this document may be trademarks of the companies with which they are associated. Note to Editors: The name `C@LL CENTER CRM' should appear with an `at' sign between the `C' and `LL.' This symbol may not transmit properly in all systems. |
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