Aspect Communications Launches eWorkforce Management 2000 and IP Remote Software At ICCM.Business/High-Tech Editors ICCM ICCM International Conference on Chemicals Management ICCM International Call Center Management ICCM International Centre for Culture and Management ICCM International Committee on Composite Materials ICCM International Council of Catholic Men Chicago 2000 Booth No. 1014 SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--Aug. 1, 2000 Demonstrations of Aspect Portal Application Suite Available At Booth No. 1014 Aspect Communications Corporation (Nasdaq:ASPT ASPT American Society of Plant Taxonomists ASPT American Society of Phlebotomy Technicians ASPT Average Score Per Taxon (neural networks) ASPT Academy of Screen Printing Technology ASPT Army School of Physical Training ), the leading provider of customer relationship portals, will demonstrate the eCRM capabilities of the award-winning Aspect(R)Customer Relationship Portal and its application suite, which includes Aspect eWorkforce Management 2000 and eBusinessIP(TM) Remote, during the Incoming Call Center Management Conference & Exposition (ICCM) this week at McCormick Place McCormick Place is an enormous exposition complex located in Chicago, Illinois. in Chicago, Ill. Aspect will offer demonstrations at ICCM booth No. 1014 during exhibit hall hours from 4 to 7 p.m. on Tuesday, Aug. 1; from 10 a.m. to 5 p.m. on Wednesday, Aug. 2; and from 10 a.m. to 4 p.m. on Thursday, Aug. 3. Aspect will demonstrate how the Aspect Portal, the only real-time eBusiness software platform integrating front-office, eCommerce and multimedia contact center applications into one centrally managed eBusiness system, can work in conjunction with Aspect eWorkforce Management 2000 and eBusinessIP Remote to improve customer service and reduce overall costs. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. independent researchers, Aspect eWorkforce Management, the newest release of which schedules staff for multisite, multiskill and multimedia contact center environments, is the market-leading contact center staffing tool. eBusinessIP Remote is the only solution available today that allows companies to test drive voice over IP in the contact center with minimum risk and rapid return on investment. Refer to the separate Aspect eWorkforce Management 2000 and eBusinessIP Remote news releases Aspect issued on July 31 for more information. Other Aspect products include Aspect Multimedia, Aspect Web Interaction, Aspect Customer E-Mail and Aspect Customer Self-Service applications A software application that allows a user to obtain information or complete a business transaction on the computer that has traditionally required the help of a human representative. Voice response systems and Web sites are widely used for self-service applications. See kiosk. of the Aspect Portal and Aspect's mission-critical telephony Meaning "sound over distance," it refers to electronically transmitting the human voice. In the beginning, telephony dealt only with analog signals in the circuit-switched networks of the telephone companies. platforms. Aspect Communications Aspect Communications Corporation is the leading provider of customer relationship portals, a software platform for building and deploying eCRM applications that enable businesses to ensure consistent interactions with their customers from one centrally managed eBusiness system. Aspect's leadership position in customer relationship management solutions is based on its 15-year history and more than 7,600 customer contact center implementations. Aspect is headquartered in San Jose, Calif., with offices in major cities worldwide. For more information about Aspect, visit the company's Web site at http://www.aspect.com or call 1-877-621-3692. Aspect, the Aspect logo, eBusinessIP and the phrase "The Starting Point Noun 1. starting point - earliest limiting point terminus a quo commencement, get-go, offset, outset, showtime, starting time, beginning, start, kickoff, first - the time at which something is supposed to begin; "they got an early start"; "she knew from the for eBusiness" are trademarks and/or service marks of Aspect Communications Corporation in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and/or other countries. All other product or service names mentioned in this document may be trademarks of the companies with which they are associated. |
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