Aspect Communications Files Suit Against eConvergent, Clyde D. Foster, Others; Suit Alleges Misappropriation of Trade Secrets; Temporary Restraining Order Granted.

Business Editors/High Tech Writers

SAN JOSE, Calif--(BUSINESS WIRE)--March 10, 2000

Aspect Communications Corporation (Nasdaq: ASPT), the leading provider of customer relationship portals, filed suit March 9, 2000, against eConvergent, Inc., Clyde D. Foster, president and CEO of eConvergent, Rufus Wavel and Bipin Paracha. Foster was until July 5, 1999, a vice president at Aspect Communications. Wavel and Paracha, now employed by eConvergent, are former Aspect employees.

The suit alleges Foster, Wavel, Paracha and eConvergent misappropriated Aspect's trade secrets and are currently offering products and services incorporating Aspect's intellectual property. Additional allegations include a claim that Foster breached his severance agreement with Aspect by soliciting Aspect employees to work with him and eConvergent.

Today, a temporary restraining order was issued in Santa Clara County Superior Court requiring eConvergent, the individual defendants and all acting in concert with eConvergent and the individual defendants to preserve all documents, cease selling products incorporating Aspect's trade secrets and refrain from disclosure of any information relating to Aspect's trade secrets.

Aspect Communications

Aspect Communications Corporation is the leading provider of customer relationship portals, a software platform for building and deploying eCRM applications that enable businesses to ensure consistent interactions with their customers from one centrally managed eBusiness system. Aspect's leadership position in customer relationship management solutions is based on its 14-year history and more than 7,300 customer contact center implementations. Aspect is headquartered in San Jose, CA, with offices in major cities worldwide. For more information about Aspect, visit the company's Web site at http://www.aspect.com or call 1-888-412-7728.