Ask Jeeves Enhances Answer Point on Ask.com with Integrated Collaboration Features By CoolBoard.Business Editors/Technology Writers SAN FRANCISCO--(BUSINESS WIRE)--Feb. 20, 2001 Additional features and improved functionality expand upon popular question-and-answer service CoolBoard, a provider of collaboration and knowledge sharing solutions, today announced that is has been selected to provide integrated collaboration features for Ask Jeeves' Answer Point(sm) service at Ask.com(sm). Ask Jeeves Noun 1. Ask Jeeves - a widely used search engine accepting plain English questions or phrases or terms trademark - a formally registered symbol identifying the manufacturer or distributor of a product selected CoolBoard to bring added functionality and easy-to-use features, including polling, advanced search, expanded category structure and public user profiles to its Answer Point service. Ask Jeeves chose CoolBoard to take advantage of the easier, more cost-effective back-end administration and maintenance features of the CoolBoard system. Answer Point is an area of the Ask Jeeves Web site where users can ask questions and get answers from other Ask Jeeves users. Questions and answers are posted on the Web site by individuals, and users can be notified when someone responds to their posting. They may also receive responses to their posts by email, contribute ratings of answers or become an "Enthusiast" -- a frequent site participant who volunteers to help answer questions posted to specific categories. As powered by CoolBoard, Answer Point has been enhanced to make it easier for users to find, organize and customize information. In addition, the CoolBoard solution has given Ask Jeeves administrators greater control and the ability to modify the site's content and appearance dynamically. Among the enhancements, Ask Jeeves is now able to add new categories to a multi-tier discussion hierarchy whenever it desires, reorganize re·or·gan·ize v. re·or·gan·ized, re·or·gan·iz·ing, re·or·gan·iz·es v.tr. To organize again or anew. v.intr. To undergo or effect changes in organization. topic areas to tie in with current events and offer content-specific sponsorship opportunities to its advertisers. "Because CoolBoard focuses on collaboration solutions that let people share information and knowledge more effectively, they understood our needs immediately and built a platform that matched our specifications. They've helped us create a more personable PERSONABLE. Having the capacities of a person; for example, the defendant was judged personable to maintain this action. Old Nat. Brev. 142. This word is obsolete. , interesting and relevant environment for our users," said Beth Rostan, Ask.com Brand Manager for Ask Jeeves. Many of the Answer Point enhancements are direct results of user feedback. For example, the relaunched service lets users who post questions make their email address See Internet address. public so they can communicate directly with other participants. CoolBoard also developed a password-protected chat area where authorized au·thor·ize tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es 1. To grant authority or power to. 2. To give permission for; sanction: Enthusiasts can share their experiences. Features such as these entice people to return to the site more often, which creates a more active user community and a richer knowledge base of questions and answers. "Our work on behalf of Ask Jeeves and its Answer Point service demonstrates how CoolBoard's solutions speak to a real market need -- to support collaboration and then to capture it as functional, relevant knowledge that can be made available to any group of interested users," said Ted West, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and President of CoolBoard. "Answer Point not only demonstrates the key elements of this Q&A collaboration and knowledge sharing solution, but the scalability and performance of the ASP platform we have engineered as well. We are actively marketing these collaboration solutions to other companies, in the technology and Internet sectors, to improve their developer relations and technical support efforts." About CoolBoard CoolBoard helps companies harness the power of knowledge stored inside the minds of its employees, partners and customers. By facilitating many-to-many communications with its Web-based collaboration and knowledge sharing solutions, CoolBoard makes it easy for limitless individuals in a company's universe to find, learn from and effectively use the collective knowledge of the organization. CoolBoard also offers data mining tools and analytics that allow companies to uncover trends, act upon new ideas "New Ideas" is the debut single by Scottish New Wave/Indie Rock act The Dykeenies. It was first released as a Double A-side with "Will It Happen Tonight?" on July 17, 2006. The band also recorded a video for the track. and respond to the concepts being shared in the collaborative environment. While potential applications are broad, CoolBoard has specifically tailored its solutions to provide better technical support, improve developer relations and increase customer loyalty. CoolBoard.com is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. based in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden whose investors include US Venture Partners, The Roda Group, Draper Richards LP, Venture Frogs LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control , Angel Investors An individual who invests his or her own money in a private company, which is typically a startup. An angel investor is not an employee or member of a bank, venture capital firm or other financial institution that normally makes such investments. LP, Thomas Layton (co-founder, TicketMaster Online-CitySearch), David Duffield David Duffield (born 1941) is a U.S. businessman in the software industry. He is best known as the co-founder and former chairman of PeopleSoft. In recent years he has consistently been on the Forbes World's Richest People list. (CEO and Chairman of Peoplesoft) and Peggy Taylor (former COO of Peoplesoft). Further information can be found at www.coolboard.com. |
|
||||||||||||||

Printer friendly
Cite/link
Email
Feedback
Reader Opinion