Ask JackSnapped by Google Google has just photographed my road and caught me on camera as well. I have emailed them to say that they do not have my permission to use my image. Do you have any details on how to stop this ridiculous breach of privacy?Samantha Samuel JS: It's perfectly legal to photograph people on the street - CCTV CCTV abbr. closed-circuit television CCTV closed-circuit television cameras do it all the time - as long as it's not for commercial gain. In any case, the UK's independent Information Commissioner's Office has already given Google the go-ahead to take photographs for its Street View service. It said: "Although it is possible that in certain limited circumstances an image may allow the identification of an individual, it is clear that Google are keen to capture images of streets and not individuals" (bit.ly/aj0034 - PDF (Portable Document Format) The de facto standard for document publishing from Adobe. On the Web, there are countless brochures, data sheets, white papers and technical manuals in the PDF format. ). Google has developed a system for blurring numberplates and faces and in difficult cases can remove someone altogether. It also provides what the commissioner said was "an easy mechanism by which individuals can report an image that causes them concern to Google and request that it is removed". You don't write in. You find the image online and click Street View Help in the corner of the image window. Then you select "Report inappropriate image" and fill in the form. Taming Outlook I am a self-employed accountant, and my Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see . Microsoft Outlook or Outlook (full name Microsoft Office Outlook emails contain important advice or comments that I would like to be able to organise and store on my hard drive for future reference. and at present I keep all my emails in my in and sent boxes. I occasionally save individual emails in client folders with Word documents etc but they become overpopulated o·ver·pop·u·late v. o·ver·pop·u·lat·ed, o·ver·pop·u·lat·ing, o·ver·pop·u·lates v.tr. To fill (an area, for example) with excessive population to the detriment of the inhabitants, resources, or environment. .Keith Knowles JS: There are lots of add-ons for Outlook, and the one that sounds most suitable is QuickFile 4Outlook (addins4outlook.com), which you can try as shareware. There is a special version for lawyers that's also worth a look: it may meet your needs, and there's an online demo (outlook4lawyers.com). A newer plug-in is Xobni, which is 'Inbox' backwards (xobni.com). This is less oriented towards files and more about managing relationships (clients). Another solution is AskSam (asksam.com), which limits your exposure to scary Outlook PST PST Paroxysmal supraventricular tachycardia, see there file problems. I've mentioned it a few times, but often feel I must be the only user. It's a sort of free-form database A database system that allows entry of unstructured text without regard to length or order. Although it accepts text input like a word processor, it differs by providing better methods for searching, retrieving and organizing the data. into which you can chuck almost anything: emails, Word documents, PDF files, web pages, spreadsheets etc. You then have one file per project (or client), which allows fast, sophisticated searching. There's a 30-day trial version. You'd probably find you loved it or hated it within 30 hours. However, nowadays, it's probably easier just to sort files into lots of subdirectories and use Google Desktop Search See Google Desktop. . Teen email What is the best way to set up an email account email account email n → compte m (e-)mail for our proto-teen daughter? John Page JS: Try ZooBuh, which has versions for small kids and teens (teens.zoobuh.com). This lets you set up contacts lists, have mail copied to a parent and remove images and links from incoming mail. After 30 days, it costs $1 per month per child. An alternative is KidMail (kidmail.net), which recommends IncrediMail (incredimail.com) for older children (ages 9-12). Yahoo also offers Family Accounts that can include children under 13 (bit.ly/aj0037). Reader's foibles Why does Adobe Reader The software that displays and prints Adobe Acrobat documents (PDF files). Formerly known as Acrobat Reader, Adobe Reader is available free from the Adobe Web site (www.adobe.com) for Windows, Mac, OS/2 and various versions of Unix. always open in the My Documents folder instead of one I choose?Frank Shackleton JS: I don't know Don't know (DK, DKed) "Don't know the trade." A Street expression used whenever one party lacks knowledge of a trade or receives conflicting instructions from the other party. of a way round this except by never using Adobe Reader's file open dialogue. You don't need to open PDF files: just find them in Windows Explorer See Explorer. then double-click them. You can find files quickly and easily in Windows Explorer by adding selected folders to your list of Favorites. Put them in the My Computer folder and use the mouse to move this to the top of the list. If you can't see how to do this, go to Start, select Run, type in favorites and click OK. Then go to the menu, click Favorites, and choose Add to Favorites. Printers for Linux If "liliputers" are becoming more widespread and more useful, which is the most Linux-friendly printer manufacturer?Nick Fisher JS: Most "liliputers" (mini-books or netbooks or subnotebooks) are sold with either Windows XP The previous client version of Windows. XP was a major upgrade to the client version of Windows 2000 with numerous changes to the user interface. XP improved support for gaming, digital photography, instant messaging, wireless networking and sharing connections to the Internet. or Linux. For the Linux ones, the Linux Foundation suggests Epson or Hewlett-Packard models, but says: "The recommendations do not necessarily mean that these printers will be automatically recognised and configured by your distribution, merely that the printer can be made to work well with Free Software" (bit.ly/aj0038). Defrag goes walkabout walkabout a dummy syndrome in horses; usually pyrrolizidine alkaloses caused by crotalaria poisoning. Affected horses walk compulsively, head press, appear blind and walk into objects. They do not respond to usual external stimuli or commands. I can no longer defrag Windows XP. Apparently, MMC See MultiMediaCard and Microsoft Management Console. cannot open dfrg.msc. How can I restore it, or is there a decent (free) defragger See defragment. I can download?Mike Calvert JS: The simplest fix may be to download the latest copy of the MMC management console. Go to bit.ly/aj0039, look for the "Windows XP, x86-based versions" section and download WindowsXP-KB907265-x86-ENU.exe. There are, however, several free defraggers. These include Diskeeper Lite (an old but free version of a commercial product), Auslogics Disk Defrag (bit.ly/aj0040), and the open source JkDefrag (bit.ly/aj0041). Backchat Many readers want to dispose of To determine the fate of; to exercise the power of control over; to fix the condition, application, employment, etc. of; to direct or assign for a use. See also: Dispose old computer equipment and I suggested eBay and Freecycle. David G P Williams says: "Any electronic equipment can be taken to the big distributors such as PC World and Comet at no charge, whether you bought it from them or not. I have done this for three items without a problem." · Get your queries answered by Jack Schofield, our computer editor at jack.schofield@guardian.co.uk blogs.guardian.co.uk/askjack 
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