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Asda's blind eye to Les, 71.


Byline: MARION SCOTT

SUPERMARKET giants Asda have been forced to issue an apology after a blind customer was refused help to do his weekly shop.

For years Les Gilmour shopped at his local store in Irvine, Ayrshire, where an assistant would help him locate what he wanted.

But last week he was stunned stun  
tr.v. stunned, stun·ning, stuns
1. To daze or render senseless, by or as if by a blow.

2. To overwhelm or daze with a loud noise.

3.
 when he was told the service had been axed.

Les, 71, said: "It was obvious the staff were very uncomfortable telling me that they'd been ordered not to help me any more.

"Asda makes millions in profits but they were refusing to spare me someone to help for 10 minutes.

"It's hard enough living with a disability without having the last vestige vestige /ves·tige/ (ves´tij) the remnant of a structure that functioned in a previous stage of species or individual development.vestig´ial

ves·tige
n.
 of independence snatched away from you."

Jean Gilbert Jean Gilbert (born Hamburg, 11 February 1879 - died Buenos Aires, 20 December 1942) was an German operetta composer and conductor. His real name was Max Winterfeld. He adopted the name of Jean Gilbert for the production of his first operetta in 1901. , 65, of the Scottish Disability Equality Forum, said: "I'm shocked.

"Asda have had a pretty good record for helping disabled shoppers."

But the firm have since had a rethink.

An Asda spokesman said: "We're very sorry for any inconvenience caused to Mr Gilmour and apologise because he is a valued customer.

"It is our policy that people with visual impairement should get assistance with their shopping and we have ensured this service will be available at all our stores, including Irvine"
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Publication:Sunday Mail (Glasgow, Scotland)
Date:Sep 6, 2009
Words:204
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