Ascend Introduces Innovative Global Channel Services Program; Positions Channel for Growth in Services Sector.ALAMEDA Alameda (ăləmē`də, –mā`də), city (1990 pop. 76,459), Alameda co., W central Calif., on an island just off the eastern shore of San Francisco Bay; settled 1850, inc. as a city 1884. , Calif.--(BUSINESS WIRE)--March 29, 1999-- Two New Programs Enable the Channel to Resell re·sell tr.v. re·sold , re·sell·ing, re·sells 1. To sell again. 2. To sell (a product or service) to the public or to an end user, especially as an authorized dealer. Full Breadth of Ascend's Services Ascend Communications, Inc. (Nasdaq:ASND ASND A Streetcar Named Desire (play) ), a leader in wide area networking (WAN) and Intelligent Networking (IN) solutions for providers and users of the next-generation public network, today introduced an innovative Global Integration Services (GIS (1) (Geographic Information System) An information system that deals with spatial information. Often called "mapping software," it links attributes and characteristics of an area to its geographic location. ) channel program designed to empower its reseller partners to build stronger customer relationships focused on delivering "Time-to-Market" next-generation public network solutions through services. The new channel services program enables customers to receive the full breadth of Ascend's products and services through authorized au·thor·ize tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es 1. To grant authority or power to. 2. To give permission for; sanction: Ascend resellers. The two new channel services programs -- Authorized Service Provider An Authorized Service Provider (ASP) is a third party person that has been cleared to work on a product that is still under warranty by another company without voiding the warranty. (ASP) and Advantage Reseller Partner (ARP) -- position Ascend's worldwide channel partners to offer a comprehensive set of technical support, education, and professional and technical services. The ASP program positions resellers to sell their own "brand" of services, and the ARP program enables resellers to resell Ascend global services. Both programs are backed by Ascend's GIS division and make it easier for customers to implement Ascend's next-generation public network solutions through a single, seamless business partner. "This channel services program opens up new business opportunities for our channel partners and positions them to provide comprehensive, end-to-end services," said Scott Thompson
Scott Thompson (born June 12, 1959) is a Canadian television comedian, best known for his time as a member of the comedy troupe Kids in the Hall. , executive vice president and general manager, Global Integration Services division, Ascend Communications, Inc. "Improved customer satisfaction and channel partner business growth have a direct correlation Noun 1. direct correlation - a correlation in which large values of one variable are associated with large values of the other and small with small; the correlation coefficient is between 0 and +1 positive correlation to the depth, breadth and quality of services in the channel -- whether they provide the services themselves or resell Ascend services. This choice gives channel partners the flexibility to choose the approach that best enhances and extends their business model." Under the new program structure, Ascend's channel partners can continue to add value locally and strengthen customer relations through all phases of the network's lifecycle -- regardless of the program selected. For customers, Ascend's ASP and ARP channel service programs assure that services are available globally, whether they purchase directly from Ascend or a channel partner. "Ascend's new Global Channel Services program now provides resellers with a more robust suite of services from which to select. As a result, Authorized Service Providers will enjoy wider opportunities to sell complete solutions into key targeted markets," said Richard Dean Richard Dean (1956 - December 27 2006) was an athlete, model and photographer, most known for co-hosting, Cover Shot, a television makeover show, on the American cable TV network TLC. , senior analyst with International Data Corporation's Network Support and Integration Services research program. "As networks continue to evolve, Ascend's focus on channel flexibility and time-to-market solutions marks its commitment to provide services that address the entire lifecycle, and in meeting the needs of its reseller partners, as well as the customer." Authorized Service Provider Program The ASP program is designed for channel partners who have significant investments in their own services and support infrastructure and would benefit most from leveraging their own services brand. The program provides a comprehensive set of support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services that position resellers to provide direct support to customers through a three tier program: ASP, ASP Professional or ASP Expert. The ASP program further enables channel partners to increase margins, maximize profits and pursue additional business opportunities based on program level. As part of the ASP program, partners sell their own "brand" of service and support options, including technical support, diagnostics, maintenance and hardware replacement to customers. Ascend's channel partners are provided access to technical services, including Ascend's eight global technical assistance centers (TAC 1. TAC - Translator Assembler-Compiler. For Philco 2000. 2. TAC - Terminal Access Controller. ) which operate 24x7 and are located in Phoenix, Ariz.; Melbourne, Australia; Alameda and San Jose San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.; Sophia Antipolis Sophia Antipolis is a technology park northwest of Antibes and southwest of Nice, France. Much of the park falls within the commune of Valbonne. Created in 1970~84, it houses primarily companies in the fields of computing, electronics, pharmacology and biotechnology. , France; Westford and Marlboro, Mass.; and Tokyo. Additional technical services provided to channel partners include Ascend Online Services (AOS (Alternative Operator Services) Operator services provided by a third-party organization. See operator services. 1. AOS - /aws/ (East Coast), /ay-os/ (West Coast) A PDP-10 instruction that took any memory location and added 1 to it. ), software maintenance and upgrades, and service level agreements (SLAs), all in a tiered pricing model that ensures partners receive only the services they require. Ascend's channel services allow partners to expand the range of services they offer globally, while reducing costs and minimizing investments. Advantage Reseller Partner Program The ARP program is designed for channel partners whose business model is structured for pre-sales and would benefit most from reselling Ascend's global services. The program allows channel partners to purchase Ascend's Advantage and Advantage Plus Services at a discounted price and resell them in a tailored manner to satisfy their customers' needs. With features such as SLAs and AOS, the Ascend Advantage and Advantage Plus Services enable channel partners in the ARP program to compete on a larger scale and grow their business through services. About Ascend Communications Ascend Communications, Inc. (Nasdaq:ASND) develops, manufactures, sells and services wide area networking solutions for telecommunications carriers, Internet service providers Internet service provider (ISP) Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password. and corporate customers worldwide. For more information about Ascend and its products, please visit the Ascend Web site at www.ascend.com, or send e-mail to info@ascend.com. For Investor Relations Investor relations The process by which the corporation communicates with its investors. , please call our communications hotline at 800/648-3059 or 760/704-4423 (outside the US & Canada). Additional investor information can also be accessed on our Web site at: http://www.ascend.com/investor/. Ascend is headquartered at One Ascend Plaza, 1701 Harbor Bay Parkway Bay Parkway refers to the following roads and transit stations: Roads
In January 1999, the Company entered into an Agreement and Plan of Merger (the "Merger Agreement") with Lucent Technologies Inc. ("Lucent"), pursuant to which, each outstanding share of Ascend common stock will be exchanged for 0.825 shares of Lucent common stock and each outstanding option or warrant to purchase Ascend common stock will be converted into an option or warrant to purchase Lucent common stock (adjusted for the exchange ratio). In February 1999, Lucent announced a two-for-one stock split, payable on April 1, 1999, to shareholders of record as of March 5, 1999. Under the terms of the Merger Agreement, the exchange ratio will be adjusted for the effect of this stock split and any similar changes in the capitalization of Lucent. The foregoing statements may contain forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. that are based on current expectations and involve risks and uncertainties. Actual results could differ materially from these expectations as a result of factors including, but not limited to, the Company's success in developing, introducing or shipping new products, competition, the mix of distribution channels employed, the Company's dependence on single or limited source suppliers for certain components used in its products, risks inherent in international sales, seasonality and general economic conditions. These and other factors are discussed in Ascend's and Stratus' 10-K, 10-Q and other filings made periodically with the Securities and Exchange Commission. |
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