Artisoft and Sound Advantage Partner to Deliver Speech Guided Communications System.Business Editors/High Tech Writers LOS ANGELES--(BUSINESS WIRE)--March 6, 2001 Solution to Integrate Artisoft's TeleVantage Software Phone System With Sound Advantage's SANDi Electronic Receptionist Artisoft, Inc. (Nasdaq:ASFT ASFT Airport Surface Friction Tester ), a leading provider of software-based phone systems, and Sound Advantage, a leading provider of voice-driven computer telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration solutions, today announced that they have formed a partnership through Artisoft's Open Communications Alliance to provide speech activated business communications solutions. This joint solution will allow end users to use Artisoft's TeleVantage software-based PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). with the SANDi electronic receptionist from Sound Advantage, managing business communications through easy-to-use speech recognition and graphical user interfaces. The combination of the two award-winning solutions will provide small- to medium-sized businesses and corporate branch offices with a unique, productivity enhancing phone system that is cost-effective and simple to expand and upgrade for an investment that gains value over time. Unlike proprietary phone systems, Artisoft's TeleVantage operates on Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking. (R) systems and uses off-the-shelf computer and telephony hardware, lowering the total cost of ownership for businesses. TeleVantage provides intelligent call management, ACD (Automatic Call Distributor) A computerized phone system that responds to the caller with a voice menu and connects the call to the appropriate agent. It can also distribute calls equally to agents. functionality, a graphical interface See GUI. , IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. , Web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you. capability, and messaging features. SANDi is an electronic receptionist that enhances business communications through advanced speech recognition technology. SANDi's Natural Dialog Interface recognizes conversational English and responds to commands such as "call," "transfer" and "voicemail," enabling callers to access phone system features without using touchtones. The vendors are working together to develop and co-market solutions on the CT Media standard, a platform that is hardware-independent, and interoperable with software from multiple vendors. Artisoft's TeleVantage CTM CTM Continuum (gaming) CTM Community Trade Mark (Europe) CTM Cisco Transport Manager CTM Confederacion de Trabajadores de Mexico (Spanish: Confederation of Mexican Workers) Suite, which will be bundled on the Intel Converged Communications Platform, is a unique, modular phone system that delivers business-critical telecommunications services on a highly scalable platform. It includes a fully integrated, software-based private branch exchange, or Soft Switch, and a set of modular, scalable phone system applications that include automated attendant In telephony, an automated attendant (also auto attendant or auto-attendant, or sometimes autoattendant or AA) system allows callers to be automatically transferred to a user's extension without the intervention of a receptionist. and voicemail. "Integrating SANDi with TeleVantage allows the vast functionality of both systems to be accessed through common interfaces with tremendous flexibility and ease-of-use," said Michael Metcalf, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Sound Advantage. "Businesses will be able to dramatically increase employee productivity even as they enhance the professionalism of their interactions with their customers." "This is yet another example of how the open architecture of Artisoft's TeleVantage phone system increases the value of our customers' investments over time, as new technology and applications are made available," said Carol Meier, Vice President of Marketing for Artisoft. "Businesses will immediately recognize the benefits of speech recognition technology for their employees and customers as they begin to deploy interoperable SANDi and TeleVantage solutions." Artisoft and Sound Advantage will jointly present their collaborative plans at CT Expo on March 7 at 11:00 AM in the Dialogic booth, number 1301. Artisoft will also demo TeleVantage 3.5 and a preview of TeleVantage CTM Suite throughout the show in the Artisoft booth 1211. SANDi can be seen at Sound Advantage's booth 1033. About The Open Communications Alliance (OCA OCA oculocutaneous albinism. ) The trend toward open, standards-based phone systems has opened up a range of choices, allowing today's businesses to pick and choose the hardware components and applications that best suit their budgets and requirements. Artisoft's Open Communications Alliance is comprised of industry-leading companies working with Artisoft to deliver standards-based communications solutions with TeleVantage as the focal point focal point n. See focus. . The program guarantees customers the broadest choice of best-of-breed applications, deployment platforms, and hardware peripherals that integrate with Artisoft's TeleVantage. Certified Alliance members are eligible to participate in joint marketing and development initiatives. For more information, please visit www.artisoft.com or email solutions@artisoft.com. About Artisoft Artisoft, Inc. (Nasdaq:ASFT) of Cambridge, Mass., is a leading developer of software-based phone systems for small- to medium-sized businesses and corporate branch offices. Artisoft's innovative software products have received more than 25 industry awards including "Product of the Year," "Best of Show" and "Editors' Choice" by PC Magazine, Network Magazine, VARBusiness, CT Magazine, Communications Solutions Magazine and CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. Magazine among others. The company distributes its products worldwide. For more information, please call Artisoft at 800/914-9985 or visit http://www.artisoft.com. About Sound Advantage Sound Advantage is a leading developer of voice user interface technology and the producer of the award winning SANDi Family of products. Formed in 1997, Sound Advantage has consistently produced market-ready products designed to provide "The Power to Speak with your technology." Current products include advanced call processing solutions to voice-activate common office technology such as PBX, Voice Mail, Fax, Email and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , and carrier solutions designed for large scale deployment over existing subscriber lines. Having garnered over 18 top industry awards within 24 months of its initial release, SANDi(TM) has become America's Favorite Voice Interface(TM). For more information visit www.soundadvantage.com "Safe Harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. " Statement under the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995: This release may contain forward-looking statements that involve risks and uncertainties. There can be no assurances that the company will achieve a final agreement with Intel in the terms as defined in the above press release. Among the important factors which could cause actual results to differ materially from those in the forward-looking statements are the impact of competitive products and pricing, product demand and market acceptance risks, the presence of competitors with greater financial resources, product development and commercialization risks, costs associated with integration and administration of acquired operations, capacity and supply constraints or difficulties, the results of financing efforts and other factors detailed in the Company's filings with the Securities and Exchange Commission including its recent filings on Forms 10-K and 10-Q. Artisoft and TeleVantage are registered trademarks of Artisoft, Inc. All other company and product names mentioned may be trademarks or registered trademarks of the respective companies with which they are associated. |
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