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Artisoft and MediaCom Partner to Deliver New Least Cost Routing Solution; Small- to Medium-Sized Businesses Can Achieve Significant Cost Savings on Their Phone Bills.


Business/Technology Editors

CAMBRIDGE, Mass.--(BUSINESS WIRE)--March 7, 2000

Artisoft(R), Inc. (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: ASFT ASFT Airport Surface Friction Tester ) and MediaCom today announced the availability of a new least cost routing A feature of a telephone system that automatically connects an outgoing telephone call with the telephone service that costs the least to that location at that time of day. Depending on how it is programmed, least cost routing will either drop down to the second most-efficient service if  (LCR See least cost routing. ) solution that allows small- to medium-sized businesses (SMBs) and corporate branch offices to lower their phone bills by automatically obtaining inexpensive rates on every call placed. Artisoft has integrated TeleVantage(R) 3.0, the company's open, standards-based software PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). , with MediaCom's LCR software. This solution is available through Artisoft's exclusive network of value-added resellers.

Using MediaCom's LCR technology, TeleVantage automatically selects a low-cost rate for every long-distance phone call - whether it is an interstate, long-distance, local toll or international call. Based on the date, time, origin and destination of the call, TeleVantage dynamically compares different rates and places the call over a low-cost carrier A low-cost carrier or low-cost airline (also known as a no-frills or discount carrier / airline) is an airline that offers generally low fares in exchange for eliminating many traditional passenger services. , saving businesses up to 66 percent on their phone bills. Unlike traditional LCR approaches, MediaCom continuously updates the rate information, ensuring that TeleVantage customers stay up-to-date without needing to make any changes to their system.

"We have been using TeleVantage with MediaCom's LCR technology and are very pleased with its performance," said Jim Kerr, president of Team ITG ITG In the Groove
ITG Investment Technology Group
ITG Information Technology Group
ITG International Trumpet Guild
ITG Instituut Voor Tropische Geneeskunde (Dutch: Institute of Tropical Medicine; Antwerp, Belgium) 
, a value-added reseller of converged voice and data solutions. "TeleVantage automatically finds the best rates for any call during any time of day, which saves us the time it takes to choose a long distance provider. Best of all, we have achieved significant savings on our long-distance phone bills in the first month alone."

TeleVantage provides intelligent call management, ACD (Automatic Call Distributor) A computerized phone system that responds to the caller with a voice menu and connects the call to the appropriate agent. It can also distribute calls equally to agents.  functionality, IP Telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. , Web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you.  capability and messaging features for up to 96 trunk lines and 264 extensions. It is a flexible, upgradable software solution that operates on Windows NT systems and uses off-the-shelf computer, wiring and telephony hardware. When synchronized with networked desktop PCs, TeleVantage enables PC users to see and hear voice messages, graphically manage their own calls and integrate phone and e-mail messaging.

"We are very pleased to partner with Artisoft to deliver LCR service to TeleVantage customers," said Frank Trimboli, vice president of sales for MediaCom. "TeleVantage 3.0 is a best-of-breed software-PBX and the logical choice for integration with our LCR technology. Together, we provide users with an additional way to save money with their phone system."

"TeleVantage's ability to easily integrate with leading technologies like MediaCom demonstrates the value and flexibility of an open, standards-based telephone system," said Steve Manson, senior vice president and general manager of Artisoft. "We will continue to pursue additional technologies to integrate with TeleVantage, in order to provide our customers with the most advanced phone system available."

TeleVantage 3.0 is now available for purchase exclusively through Artisoft's network of value-added-resellers (VARs).

About Artisoft

Artisoft, Inc. (NASDAQ: ASFT) of Cambridge, Mass., is a recognized leader in providing easy-to-use, affordable computer telephony and communications software solutions for small- to medium-size businesses. Artisoft's innovative software products have received more than 100 industry awards including "Product of the Year", "Best of Show" and "Editors' Choice" by PC Magazine, VARBusiness, Computer Telephony Magazine and CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party.  Magazine among others. The company distributes its products in more than 100 countries around the world. For more information, please call Artisoft at 800-914-9985 or visit http://www.artisoft.com.

About MediaCom

MediaCom Telesystems Inc., the leading provider of least cost routing computer telephony products, services and applications, is a privately held company privately held company

A firm whose shares are held within a relatively small circle of owners and are not traded publicly.
 located in Burlington, Massachusetts. Founded in 1995 by a team of telecom industry veterans and pioneers of the computer-telephony industry, the company's mission is to bring easy-to-use products and services that eliminate the confusion of the phone industry and take the guess work out of getting the best phone rates to the small business, home office and residential markets. MediaCom can be found on the World Wide Web at http://www.phonemiser.com or call 888-843-6473.

"Safe Harbor Safe Harbor

1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated.

2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive.
" Statement under the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995:

This release may contain forward-looking statements that involve risks and uncertainties. There can be no assurances that the company will achieve a final agreement with Intel in the terms as defined in the above press release. Among the important factors which could cause actual results to differ materially from those in the forward-looking statements are the impact of competitive products and pricing, product demand and market acceptance risks, the presence of competitors with greater financial resources, product development and commercialization risks, costs associated with integration and administration of acquired operations, capacity and supply constraints or difficulties, the results of financing efforts and other factors detailed in the Company's filings with the Securities and Exchange Commission including its recent filings on Forms 10-K and 10-Q.

Artisoft, TeleVantage and Visual Voice are registered trademarks of Artisoft, Inc. All other company and product names mentioned may be trademarks or registered trademarks of the respective companies with which they are associated.
COPYRIGHT 2000 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Mar 7, 2000
Words:800
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