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Artisoft and LumenVox Partner for Sophisticated Speech Recognition Solution.


CAMBRIDGE, Mass. & SAN DIEGO San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay.  -- Integration of TeleVantage with ArtiSpeech delivers cost-effective, comprehensive hands-free solution

Artisoft(R), Inc. (OTC OTC

See: Over-the-counter.


OTC

See over-the-counter market (OTC).
: ASFT ASFT Airport Surface Friction Tester ), a leading provider of open systems IP-PBX and call center products, and LumenVox LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, developer of speech-enabled toolkits and applications, today announced the availability of a speech recognition solution designed for TeleVantage(R), Artisoft's open-systems IP-PBX. This strategic relationship, formed under Artisoft's Open Communication Alliance, empowers both companies to actively promote the solution to their respective channels.

ArtiSpeech integrates seamlessly with TeleVantage to speech enable a company's name directory, allowing all internal and external callers to have hands-free interactions with an organization. ArtiSpeech also allows for alternate names, nicknames, and various spelling and pronunciations to be recognized in a TeleVantage name directory. In addition, this joint solution enables users to retrieve and listen to e-mail, navigate voice mail, and access IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time.  applications, which improves productivity as well as alleviates safety concerns related to using a keypad while driving.

"LumenVox's ArtiSpeech has provided the best integration to TeleVantage of any other speech recognition product we tested," stated John Gagliardi, President of GTI GTI Gas Technology Institute
GTI Global Taxonomy Initiative
GTI Good Time Interval
GTI Guelph Turfgrass Institute
GTI Green Theme International
GTI Gordon Training International
GTI Georgia Transportation Institute
GTI Group Travel Insurance
 Solutions Inc., an Elite TeleVantage Reseller. "We installed it in 15 minutes and it seamlessly integrated with our existing TeleVantage setup."

"ArtiSpeech provides our customers with an affordable, comprehensive tool to quickly connect to the right person or information without needing to know how to spell a name or take their eyes of the road," said Rob Black, Product Marketing Manager of Artisoft. "We are delighted that an industry leader like LumenVox has met the market demand with a product specialized for our TeleVantage platform."

TeleVantage is an open systems IP-PBX that delivers unprecedented communications capabilities to medium-size businesses, branch offices and call centers. The flexible software-based feature set, including intelligent call management, unified messaging, automatic call recording, graphical desktop call control and the comprehensive TeleVantage Call Center, is easy to customize and administer, allowing businesses to dramatically improve customer service and employee productivity. Built on industry standards and supported by world-class Intel(R) technologies, TeleVantage eliminates the need for proprietary hardware, enabling it to grow and evolve as business needs change while maintaining a low cost of ownership. Artisoft's Open Communications Alliance is comprised of industry-leading companies working with Artisoft to deliver standards-based communications solutions with TeleVantage as the focal point focal point
n.
See focus.
.

"Our ArtiSpeech package is the perfect compliment to TeleVantage, helping it to continue to be the leading open systems IP-PBX," said Edward Miller, President of LumenVox. "Our sights are now set on providing world class speech-enabled unified messaging."

LumenVox, an award-winning speech technology developer incorporates their core product, the Speech Recognition Engine (SRE SRE Secretaría de Relaciones Exteriores (México)
SRE Sex and Relationship Education
SRE Serum Response Element (biochemistry)
SRE Software Reliability Engineering
SRe Seychelles Rupee
) into their entire product line. These products include the Speech Driven Information System (SDIS SDIS Switched Digital Integrated Service (FTS2000)
SDIS Speech Driven Information System
SDIS Satellite Digital Imaging System (Civil Air Patrol)
SDIS SIMNET Database Interchange Specification
), an intuitive graphical user interface graphical user interface (GUI)

Computer display format that allows the user to select commands, call up files, start programs, and do other routine tasks by using a mouse to point to pictorial symbols (icons) or lists of menu choices on the screen as opposed to having to
 (GUI (Graphical User Interface) A graphics-based user interface that incorporates movable windows, icons and a mouse. The ability to resize application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based interface. ) that allows for a simple drag-and-drop experience to create call flows; the LV Speech Tuner, a complete maintenance tool for performing tuning, testing and transcription of any speech application; and ArtiSpeech, the latest product in LumenVox's suite of software.

About Artisoft

Artisoft, Inc. is a leading provider of open systems IP-PBX and call center products that deliver advanced functionality, flexibility, and value to medium-size businesses, branch offices, and call centers. Artisoft's innovative software products have consistently garnered industry recognition, winning more than 35 awards for technical excellence. The company distributes its products and services worldwide through a dedicated and growing channel of authorized resellers. For more information, please call 800-914-9985 or visit our website at http://www.artisoft.com.

About LumenVox

LumenVox, headquartered in San Diego, California “San Diego” redirects here. For other uses, see San Diego (disambiguation).
San Diego is a coastal Southern California city located in the southwestern corner of the continental United States. As of 2006, the city has a population of 1,256,951.
, is a speech recognition company with over a decade of telephony experience. They develop a suite of speech recognition software that includes the Speech Recognition Engine (SRE), Speech Driven Information System (SDIS), LV Speech Tuner and ArtiSpeech. With this suite of software and worldwide technology partners, they can design, develop, deploy, maintain and host any speech application. LumenVox's revolutionary speech recognition software products have gained industry recognition, winning 12 awards for innovation, technical excellence, and user's choice. Download trial versions at: www.LumenVox.com.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jul 26, 2004
Words:666
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