Artisoft and IntelliTouch Partner for On-Hold Audio Solution.Business Editors/High-Tech Writers CAMBRIDGE, MA & SAN DIEGO--(BUSINESS WIRE)--Nov. 4, 2003 Artisoft(R), Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : ASFT ASFT Airport Surface Friction Tester ), developer of the first software-based phone system, and IntelliTouch, a leader in music/message on-hold audio technology products, today announced an on-hold audio solution designed specifically for Artisoft's TeleVantage(R). This strategic relationship, formed under Artisoft's Open Communication Alliance, empowers both companies to promote the solution to their respective channels. The integration of TeleVantage with IntelliTouch's On-Hold Plus(R) 5000 (OHP OHP Oregon Health Plan OHP Overhead Projector OHP Observatoire de Haute-Provence (French observatory) OHP Office of Historic Preservation OHP Oral History Project OHP Occupational Health Psychology OHP Oxford Health Plans Inc. 5000) digital on-hold audio system provides TeleVantage customers with a plug-and-play solution for high quality, professional sounding on-hold audio. The OHP 5000 is a revolutionary digital announcer that allows users to download new content to the unit's flash memory via an integrated audio CD mechanism. The OHP 5000 is the first digital announcer to incorporate a CD mechanism into an on-hold audio product. "IntelliTouch's on hold products are so intuitive," commented Rob Black, Product Marketing Manager at Artisoft. "Artisoft is pleased to have a market leader like IntelliTouch working with us in this space." Artisoft's award-winning TeleVantage is a feature-rich, software-based phone system that combines the power of desktop computing computing - computer with the most advanced communications technology Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems engineering, technology - the practical application of science to commerce or industry available today. Its robust feature set includes intelligent call management, powerful call center, advanced IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. , comprehensive messaging, web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you. , and graphical desktop call control. Built on an open systems architecture and supported by world-class Intel(R) hardware, TeleVantage enhances customer service, increases productivity and improves the bottom line for a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Artisoft's Open Communications Alliance is comprised of industry-leading companies working with Artisoft to deliver standards-based communications solutions with TeleVantage as the focal point focal point n. See focus. . "TeleVantage works so well with our On-Hold Plus products, it is what we use as our phone system," notes Jeff O'Shea, IntelliTouch Executive Vice President. "This integrated solution has revolutionized our ability to conduct business." The award-winning OHP 5000 features 8 minutes of digital flash memory (upgradeable to 16, 24 or 32 minutes). The unit features an "auto record" feature that allows the content of a single-track audio CD to be transferred from the CD to the unit's digital memory for continuous playback Playback could mean:
About Artisoft Artisoft, Inc. is a leading developer of open, standards-based telephone systems that bring together voice and data for more powerful and productive communications. Artisoft's TeleVantage delivers greater functionality, flexibility, and value than proprietary PBXs to a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Artisoft's innovative software products have consistently garnered industry recognition, winning more than 30 awards for technical excellence. The company distributes its products and services worldwide through a dedicated and growing channel of authorized au·thor·ize tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es 1. To grant authority or power to. 2. To give permission for; sanction: resellers. For more information, please call 800-914-9985 or visit our website at http://www.artisoft.com. About IntelliTouch IntelliTouch is the pioneer and market leader in the design and manufacture of message/music-on-hold hardware and software products. IntelliTouch's award-winning products and innovative product designs have redefined the price/value equation for digital on-hold audio technology.. For more information please visit our website at http://www.IntelliTouch.com or call 858-457-3300. |
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