Artisoft and Homisco Team to Deliver Advanced Communications and Call Accounting Solution.

Business Editors/High-Tech Writers

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Jan. 27, 2003

Integration of TeleVantage and TCS-700 provides unprecedented

access and reporting for communications costs

Artisoft(R), Inc. (Nasdaq: ASFT), developer of the first software-based phone system, and Homisco, telemanagement solutions provider to the hospitality, healthcare and general commercial business markets, today announced the integration of Artisoft's TeleVantage 5.0 with Homisco's TCS-700 call accounting software. This powerful solution enables businesses that require sophisticated call accounting capabilities to easily export important call details in real-time. This strategic relationship, formed under Artisoft's Open Communication Alliance, empowers both companies to promote the solution to their respective channels.

Organizations can now leverage the power of TeleVantage to capture, process and manage call information easily and efficiently. Using the SMDR (Station Message Detail Reporting) capability of TeleVantage with TCS-700, specific call details such originating number or extension, number dialed, duration of call, and time of call are collected in real-time, generating up-to-the-minute reports and billing statements. The ability to segregate usage by extension, department or division assists in budgeting and forecasting, while hotels, hospitals, law firms and other shared tenant environments can increase revenue and improve customer service.

"Homisco's TCS-700 is the ideal complement for TeleVantage customers who require immediate access to and knowledge of individual phone usage," said Diana Vlamis, Director of Business Development at Artisoft. "This solution advances the call accounting capabilities of TeleVantage and we look forward to our joint success in the hospitality market and other verticals where this kind of up-to-the-minute reporting is critical."

Artisoft's award-winning TeleVantage is a feature-rich, software-based phone system that combines rock-solid stability with the most advanced communications technology available today. TeleVantage delivers greater functionality, flexibility, and value than proprietary PBXs to a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Its robust feature set includes intelligent call management, powerful call center, advanced IP telephony, comprehensive messaging, and graphical desktop call control. Artisoft's Open Communications Alliance is comprised of industry-leading companies working with Artisoft to deliver standards-based communications solutions with TeleVantage as the focal point.

"The SMDR capabilities of TeleVantage 5.0 made integrating our call accounting products a natural fit," noted Sandra Dill, National Sales Support Manager for Homisco. "Together, these products offer a previously unavailable breadth of information to real-time reports."

About Artisoft

Artisoft, Inc. is a leading developer of open, standards-based telephone systems that bring together voice and data for more powerful and productive communications. Designed specifically for small to midsize businesses, corporate branch offices, and call centers, Artisoft's TeleVantage delivers greater functionality, flexibility and value than proprietary PBXs. Artisoft's innovative software products have received more than 30 industry awards including "Product of the Year," "Best of Show," and "Editors' Choice" by Network Magazine, Communications Solutions Expo and Customer Inter@ction Solutions Magazine. The company distributes its products and services worldwide through a dedicated and growing channel of authorized resellers. For more information, please call 800-914-9985 or visit our website, http://www.artisoft.com.

About Homisco

Homisco is a telecommunications systems provider to the hospitality, healthcare and general commercial business markets, addressing telemanagement and voice and call processing requirements. Homisco is the only company that develops, markets, and supports three important hotel technology products of it's own design: Call Accounting, Answer Detection and OS-2-based voice messaging. Homisco's reputation for system reliability and service spans the globe, with more than 2,000 turnkey systems installed on five continents. For more information, visit http://www.homisco.com or call 781-665-1997.