Artisoft and Hall-Mark Team With Compaq and Dialogic to Deliver an Integrated Computer Telephony Solution.

Business/Technology Editors

CAMBRIDGE, Mass. and TEMPE, Az.--(BUSINESS WIRE)--July 6, 2000

Artisoft(R), Inc. (NASDAQ:ASFT) and Hall-Mark Integrated Solutions (HMIS) today announced a marketing alliance with Dialogic(R), an Intel Company, and Compaq Computer Corporation to deliver an integrated, channel-ready computer telephony solution for small- to medium-sized businesses and corporate branch offices. This solution combines the intelligence of Artisoft's TeleVantage(R) software-based phone system, open system hardware components from Dialogic and the strength and reliability of Compaq's ProLiant(TM) family of Windows NT/2000-based servers -- providing resellers and customers with a powerful, turnkey computer telephony solution that is easy to install, maintain, upgrade and integrate with other business communications solutions. The bundled solution will be available this quarter through Hall-Mark's expansive network of value-added resellers (VARs), as well as existing TeleVantage and Compaq dealers. The four companies will provide joint channel development, technical training, high-level system integration services and innovative financial and marketing programs designed to help data networking and telephony VARs grow their businesses.

"Artisoft's TeleVantage is a solid fit with our ProLiant server family, and it allows us to expand the scope of our enterprise solutions for the emerging server-based communications market," said Eric Graves, vice president of Compaq Telecommunications . "TeleVantage's rich feature-set, coupled with our high-performance, dependable ProLiant servers, provides resellers and customers with an all-in-one phone system for now and into the future."

By bundling TeleVantage's open, standards-based architecture with Compaq's highly-reliable ProLiant servers, VARs can offer their customers a complete, best-of-breed solution with the advantages of low total cost of ownership, increased flexibility and scalability, and simplified training and support. With TeleVantage, businesses have the ability to customize their PBX, automated attendant and voicemail applications to meet the requirements of their users at their office locations, and on the road, through a Web browser interface.

"This alliance fits perfectly with our strategy to provide integrated computer telephony solutions to value-added resellers," said Jeff Bawol, vice president of sales and marketing for Hall-Mark Integrated Solutions. "Artisoft's TeleVantage demonstrates the flexibility and scalability that open software-based phone systems offer. Combined with Compaq ProLiant servers, this solution provides resellers with the opportunity to offer a turnkey CT solution that is easily upgradeable."

"The convergence of voice and data presents a huge opportunity for resellers," said Bob Visintainer, director of Channel Sales at Dialogic, an Intel company. "Artisoft is demonstrating their leadership in the channel by working with Compaq and Hall-Mark to provide telephony and data resellers with easy access to integrated, open solutions based on Dialogic products."

TeleVantage provides intelligent call management, ACD functionality, IP Telephony dialing and administration, Web browser capability, and messaging features for up to 96 trunk lines and 264 extensions. It is a flexible, upgradable software solution that operates on Windows NT/2000 systems and uses off-the-shelf computer, wiring and telephony hardware. TeleVantage enables PC users on the network to see and hear voice messages, graphically manage their own calls and integrate phone and e-mail messaging.

"This partnership reflects the continuing growth and demand for software-based phone systems, led by TeleVantage," said Carol Meier, vice president of marketing for Artisoft. "This combined solution provides a small- to medium-sized business with a choice of using the popular Compaq ProLiant platform, and extends the reach of TeleVantage in the PC market."

About Artisoft

Artisoft, Inc. (NASDAQ:ASFT) of Cambridge, Mass., is a leading developer of software-based phone systems for small- to medium-sized businesses and corporate branch offices. Artisoft's innovative software products have received more than 100 industry awards including "Product of the Year", "Best of Show" and "Editors' Choice" by PC Magazine, Network Magazine, VARBusiness, CT Magazine, Communications Solutions Magazine and CTI Magazine among others. The company distributes its products worldwide. For more information, please call Artisoft at 800-914-9985 or visit http://www.artisoft.com.

About Avnet & Hall-Mark Integrated Solutions

Avnet, Inc. a Fortune 200 company comprised of a series of companies in electronic component and computer product distribution. Two of these are branded Hall-Mark companies, in the business of value-added distribution. One such organization is Hall-Mark Integrated Solutions (HMIS), based in Tempe, Arizona, created to focus on the NT VAR marketplace.

As the NT operating system and associated applications become more capable and robust, and as Intel-based servers become more powerful, NT VARs are selling increasingly complex solutions into a more demanding, mission critical environment. These VARs require more than simple product fulfillment from their distributor partners, such as innovative financial, marketing programs, and solutions enablement strategies designed to help VARs grow their business. These services are at the heart of HMIS' value proposition dedicated to the NT VAR marketplace. For more information, please visit http://www.hmis.avnet.com or call 800-2NT-VARS.

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995:

This release may contain forward-looking statements that involve risks and uncertainties. There can be no assurances that the company will achieve a final agreement with Intel in the terms as defined in the above press release. Among the important factors which could cause actual results to differ materially from those in the forward-looking statements are the impact of competitive products and pricing, product demand and market acceptance risks, the presence of competitors with greater financial resources, product development and commercialization risks, costs associated with integration and administration of acquired operations, capacity and supply constraints or difficulties, the results of financing efforts and other factors detailed in the Company's filings with the Securities and Exchange Commission including its recent filings on Forms 10-K and 10-Q.

Artisoft, TeleVantage and Visual Voice are registered trademarks of Artisoft, Inc. All other company and product names mentioned may be trademarks or registered trademarks of the respective companies with which they are associated.