Artisoft and ALR Sign OEM Agreement to Distribute TeleVantage Software-PBX in Swiss and German Markets; Deal Signifies Increased Worldwide Distribution of TeleVantage.

Business/Technology Editors

CAMBRIDGE, Mass.--(BUSINESS WIRE)--June 27, 2000

Artisoft(R), Inc. (NASDAQ: ASFT) today announced that it has strengthened its ongoing strategic partnership with ALR, Inc., a leading wholesaler of information technology components in Lucerne, Switzerland, by signing an OEM agreement to distribute Artisoft's TeleVantage(R) software-PBX in the Swiss and German markets. Under the terms of the agreement, ALR will base its TeleVation(R) product offering on Artisoft's TeleVantage, and will buy a significant initial volume purchase of licenses. ALR had previously sold the product under the TeleVantage brand name. This deal also highlights Artisoft's continued worldwide expansion of distribution of the product.

Artisoft and ALR will provide small-and medium-sized businesses (SMBs) and corporate branch offices throughout Switzerland and Germany with a reliable solution that enables organizations to maximize the potential of their phone systems for more effective business communications. ALR TeleVation, the first Windows-NT/2000 server-based phone system in Swiss and German markets, debuted in March of 2000 and has already been well received by these markets. The TeleVantage system, with its IP and Web capabilities, email and phone integration and ACD functionality, has been critical to the success of TeleVation.

"TeleVantage provides our company with the ideal competitive phone system to take advantage of this rapidly growing computer telephony market," said Rolf Hertling, managing director of ALR. "Our decision to increase our investment in TeleVantage was determined by the incredible response we have had to the product. More than forty resellers have signed on to sell the TeleVation product over the past three months, proving that this is a preferred solution."

TeleVantage provides intelligent call management, ACD functionality, IP Telephony dialing and administration, Web browser capability, and messaging features for up to 96 trunk lines and 264 extensions. It is a flexible, upgradable software solution that operates on Windows NT/2000 systems and uses off-the-shelf computer, wiring and telephony hardware. TeleVantage enables PC users on the network to see and hear voice messages, graphically manage their own calls and integrate phone and e-mail messaging.

"ALR's increased substantial investment is further evidence of the accelerating demand for our TeleVantage software-based phone system, particularly in the international marketplace," said Steve Manson, senior vice president and general manager at Artisoft. "ALR's extensive network of computer telephony distribution channels and Artisoft's proven technology provide an optimal selling environment for TeleVantage."

About ALR

Founded in 1993, ALR, Inc. is one of Switzerland's leading Information Technology organizations with a focus on the growing German television market. As a leader in the distribution and systems integration business, ALR has developed a reputation for excellence in the area of value-added services. ALR is the exclusive dealer for Gateway in Switzerland with revenue of approximately $34 million in 1998. For more information, contact Rolf Hertling at 041-310-3081 or visit www.alr.ch.

About Artisoft

Artisoft, Inc. (NASDAQ: ASFT) of Cambridge, Mass., is a recognized leader in providing easy-to-use, affordable computer telephony and communications software solutions for small-to medium-size businesses. Artisoft's innovative software products have received more than 100 industry awards including "Product of the Year", "Best of Show" and "Editors' Choice" by PC Magazine, VARBusiness, Computer Telephony Magazine and CTI Magazine among others. The company distributes its products in more than 100 countries around the world. For more information, please call Artisoft at 800-914-9985 or visit http://www.artisoft.com.

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This release may contain forward-looking statements that involve risks and uncertainties. Among the important factors which could cause actual results to differ materially from those in the forward-looking statements are the impact of competitive products and pricing, product demand and market acceptance risks, the presence of competitors with greater financial resources, product development and commercialization risks, costs associated with integration and administration of acquired operations, capacity and supply constraints or difficulties, the results of financing efforts and other factors detailed in the Company's filings with the Securities and Exchange Commission including its recent filings on Forms 10-K and 10-Q.

Artisoft and TeleVantage are registered trademarks of Artisoft, Inc. All other company and product names mentioned may be trademarks or registered trademarks of the respective companies with which they are associated.