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Artisoft Launches Telecommunications Consultant Program.


Business Editors/High-Tech Writers

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Nov. 10, 2003

Artisoft(R), Inc. (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: ASFT ASFT Airport Surface Friction Tester ), developer of the first software-based phone system, today announced the launch of the Artisoft Telecommunications Consultant Program (TCP (1) (Transmission Control Protocol) The reliable transport protocol within the TCP/IP protocol suite. TCP ensures that all data arrive accurately and 100% intact at the other end. ). With the burgeoning acceptance of open systems solutions, telecom consultants have a pressing need to stay abreast of the latest developments. This program is designed to aid consultants as they make telecommunications recommendations to their clients by providing them with priority access to information about TeleVantage(R), Artisoft's award-winning software PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). .

Artisoft's TCP provides qualified telecom consultants with valuable information about the benefits of open systems solutions and TeleVantage, including access to technical support and Artisoft Solution Providers, RFP (Request For Proposal) A document that invites a vendor to submit a bid for hardware, software and/or services. It may provide a general or very detailed specification of the system.

1. (business) RFP - Request for Proposal.
2.
 templates and technical documentation, and teleconferences and Web seminars, all coordinated through a single point of contact. TCP participants will be quickly connected to the information they need to make well-informed recommendations to their clients.

"The consultant community is a vital source of information for many of our enterprise customers and that is even more evident as the market penetration Noun 1. market penetration - the extent to which a product is recognized and bought by customers in a particular market
penetration - the act of entering into or through something; "the penetration of upper management by women"
 of open systems solutions continues to intensify," remarked Steve Manson, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Artisoft. "This program demonstrates Artisoft's support for the telecom consultant community and our commitment to work with them to deliver the best possible communication solutions to our respective customers."

Artisoft TeleVantage is a feature-rich, software-based phone system that combines the power of desktop computing with the most advanced communications technology Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems
engineering, technology - the practical application of science to commerce or industry
 available today. Its robust feature set includes intelligent call management, powerful call center, advanced IP telephony, comprehensive messaging, web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you. , and graphical desktop call control. Built on an open systems architecture and supported by world-class Intel(R) hardware, TeleVantage enhances customer service, increases productivity and improves the bottom line for a variety of customers, from small offices to large enterprise organizations with sophisticated call centers.

About Artisoft

Artisoft, Inc. is a leading developer of open, standards-based telephone systems that bring together voice and data for more powerful and productive communications. Artisoft's TeleVantage delivers greater functionality, flexibility, and value than proprietary PBXs to a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Artisoft's innovative software products have consistently garnered industry recognition, winning more than 30 awards for technical excellence. The company distributes its products and services worldwide through a dedicated and growing channel of authorized resellers. For more information, please call 800-914-9985 or visit our website at http://www.artisoft.com.
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Publication:Business Wire
Geographic Code:1USA
Date:Nov 10, 2003
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